HomeMy WebLinkAbout11-21-2019 HSC Agenda PacketNovember 21, 2019 Dublin Human Services Commission Agenda Page 1 of 2
REGULAR MEETING
Thursday, November 21, 2019, 7:00 PM
Council Chamber, 100 Civic Plaza
DUBLIN HUMAN
SERVICES COMMISSION
A G E N D A
• Agendas and Staff Reports are posted on the City’s Internet Website (www.dublin.ca.gov)
• A complete packet of information containing Staff Reports and exhibits relate to each item is available of public
review at least 72 hours prior to a Human Services Commission Meeting or, in the event that it is delivered to
Human Services Commission members less than 72 hours prior to a Human Services Commission Meeting, as
soon as it is so delivered.
REGULAR MEETING 7:00 PM
1. CALL TO ORDER
2. PLEDGE OF ALLEGIANCE
3. ORAL COMMUNICATIONS
3.1. Public Comment
At this time, the public is permitted to address the Human Services Commission on non-agendized items. Please step to
the podium and clearly state your name for the record. COMMENTS SHOULD NOT EXCEED THREE (3) MINUTES. In
accordance with State Law, no action or discussion may take place on any item not appearing on the posted ag enda. The
Human Services Commission may respond to statements made or questions asked, or may request Staff to report back at a
future meeting concerning the matter. Any member of the public may contact the Recording Secretary’s Office related to
the proper procedure to place an item on a future Human Services Commission agenda. The exceptions under which the
Human Services Commission MAY discuss and/or take action on items not appearing on the agenda are contained in
Government Code Section 54954.2(b)(1)(2)(3).
3.2. Informational Presentation by Easter Seals Bay Area
The Human Services Commission will receive a presentation from Easter Seals Bay
Area about their services and programs.
STAFF RECOMMENDATION:
Receive the presentation.
4. CONSENT CALENDAR
Consent Calendar items are typically non-controversial in nature and are considered for approval by the Human Services
Commission with one single action. Members of the audience, Staff or the Human Services Commission who would like an
item removed from the Consent Calendar for purposes of public input may request the Chair to remove the item.
4.1. Minutes of the March 28, 2019 and July 25, 2019 Human Services Commission
Meetings
The Human Services Commission will consider approval of the March 28, 2019
Special Meeting Minutes and the July 25, 2019 Regular Meeting Minutes.
STAFF RECOMMENDATION:
Approve the minutes of the Human Services Commission's March 28, 2019 Special
Meeting and the July 25, 2019 Regular Meeting.
4.2. Fiscal Year 2018-19 Human Services Commission Grant Program Year End
Reports
November 21, 2019 Dublin Human Services Commission Agenda Page 2 of 2
The Commission will be presented with the Fiscal Year 2018-19 Human Services
Grant Program year-end summary reports submitted by grant applicants.
STAFF RECOMMENDATION:
Receive the report.
5. PUBLIC HEARING
6. UNFINISHED BUSINESS
7. NEW BUSINESS
8. OTHER BUSINESS
Brief information only reports from Commission and/or Staff, including committee reports and reports by
Commission related to meetings attended at City expense (AB1234).
9. ADJOURNMENT
This AGENDA is posted in accordance with Government Code Section 54954.2(a)
If requested, pursuant to Government Code Section 54953.2, this agenda shall be made available in appropriate
alternative formats to persons with a disability, as required by Section 202 of the Americans with Disabilities Act of
1990 (42 U.S.C. Section 12132), and the federal rules and regulations adopted in implementation thereof. To make
a request for disability-related modification or accommodation, please contact the City Clerk’s Office (92 5) 833-
6650 at least 72 hours in advance of the meeting.
Mission
The City of Dublin promotes and supports a high quality of life, ensures a safe and secure environment, and fosters
new opportunities.
Vision
Dublin is a vibrant city committed to its citizens, natural resources and cultural heritage. As Dublin grows, it will
balance history with progress, to sustain an enlightened, economically balanced and diverse community.
Dublin is unified in its belief that an engaged and informed community encourage s innovation in all aspects of City
life, including programs to strengthen our economic vitality, and preserve our natural surroundings through
environmental stewardship and sustainability. Dublin is dedicated to promoting an active and healthy lifestyle
through the creation of first-class recreational opportunities, facilities and programs.
Page 1 of 2
STAFF REPORT
HUMAN SERVICES COMMISSION
DATE: November 21, 2019
TO: Honorable Chair and Commissioners
FROM:
La Shawn Butler, Parks & Community Services Director
SUBJECT:
Informational Presentation by Easter Seals Bay Area
Prepared by: Jennifer Mendez, Management Analyst I
EXECUTIVE SUMMARY:
The Human Services Commission will receive a presentation from Easter Seals Bay
Area about their services and programs.
STAFF RECOMMENDATION:
Receive the presentation.
FINANCIAL IMPACT:
None.
DESCRIPTION:
Easter Seals Bay Area has provided services to people with disabilities and their
families to help them live, learn, work, and play to their full potential. As northern
California’s premier home- and community-based services organization, they are
committed to making care delivery easier for those with autism, other developmental
disabilities, and their families. Their experienced clinical team performs comprehensive
assessments and services that are tailored to meet clients’ and their families’ needs.
STRATEGIC PLAN INITIATIVE:
None.
NOTICING REQUIREMENTS/PUBLIC OUTREACH:
None.
ATTACHMENTS:
None.
3.2
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3.2
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Page 1 of 1
STAFF REPORT
HUMAN SERVICES COMMISSION
DATE: November 21, 2019
TO: Honorable Chair and Commissioners
FROM:
La Shawn Butler, Parks & Community Services Director
SUBJECT:
Minutes of the March 28, 2019 and July 25, 2019 Human Services
Commission Meetings
Prepared by: Jennifer Mendez, Management Analyst I
EXECUTIVE SUMMARY:
The Human Services Commission will consider approval of the March 28, 2019 Special
Meeting Minutes and the July 25, 2019 Regular Meeting Minutes.
STAFF RECOMMENDATION:
Approve the minutes of the Human Services Commission's March 28, 2019 Special
Meeting and the July 25, 2019 Regular Meeting.
FINANCIAL IMPACT:
None.
DESCRIPTION:
The Commission will consider approval of the March 28, 2019 Special Meeting Minutes
and the July 25, 2019 Regular Meeting Minutes.
NOTICING REQUIREMENTS/PUBLIC OUTREACH:
None.
ATTACHMENTS:
1. Minutes from the March 28, 2019 Human Services Commission Special Meeting
2. Minutes from the July 25, 2019 Human Services Commission Regular Meetin g
4.1
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HUMAN SERVICES COMMISSION MINUTES
Thursday, March 28, 2019
Human Services Commission March 28, 2019
Special Meeting P a g e | 1
A Special Meeting of the Dublin Human Services Commission was held on Thursday,
March 28, 2019, in the Human Services Commission Council Chamber. The meeting
was called to order at 5:30 PM., by Vice Chair Costello.
1. Call to Order
Commission Chair Alan Brown: Absent
Commission Vice Chair Shawn Costello: Present
Commissioner Ankita Sharma: Present
Commissioner Janet Songey: Present
Commissioner Candy Velasco: Present.
Pledge of Allegiance - The pledge of allegiance was recited by the Commission, staff,
and those present at the meeting.
3. Oral Communications
3.1. Public Comment
Bruce Fielder gave a public comment.
Vice Chair Costello thanked Mr. Fielder for his public comment.
4. Consent Calendar
4.1. Approve the January 24, 2019 meeting minutes.
The Commission approved the minutes of the January 24, 2019 meeting.
5. New Business
5.1. Human Services Grant Program Recommendations for Fiscal Year 2019 -20
Suzanne Iarla, Management Analyst II gave a presentation.
Sarah Holtzclaw, Chabot-Las Positas Community College District/Tri-Valley One
Stop Career Center, made a presentation regarding the organization's Dublin
Career & Business Services 2019-2020 and VITA Grant 2019- 2020 Programs.
Heather Greux and Denise Bridges, Open Heart Kitchen made a presen tation
regarding the organization's Dublin Meals program.
Rick Snowden, Children's Emergency Food Bank made a presentation regarding
the organization's Support for Food Expense program.
4.1.a
Packet Pg. 6 Attachment: 1. Minutes from the March 28, 2019 Human Services Commission Special Meeting (Minutes of the March and July Human Services
Human Services Commission March 28, 2019
Special Meeting P a g e | 2
Jennifer Pettley, Hope Hospice, Inc., made a presentation regarding the
organization's Grief Support Center and Hospice Volunteer program.
Vicki Thompson, Tri-Valley Haven made a presentation regarding the
organization's Domestic Violence Services and Homeless Services programs.
Dan Ashbrook, Legal Assistance for Seniors made a presentation regarding the
organization's Level Services, Medicare Counseling and Education for Dublin
Seniors program and responded to a question posed by the Commiss ion.
Erin Harper, CALICO Center, made a presentation regarding the organizatio n's
Dublin Child Abuse Intervention program and responded to questions posed by
the Commission.
Pamela Zelsbe, Sunflower Hill, made a presentation regarding the organization's
Dublin Client Centered Vocational Coaching & Training program and responded
questions posed by the Commission.
Marta Ardas and Frances Biderman, Deaf Counseling Advocacy and Referral
Agency (DCARA) made a presentation regarding the organization's Deaf Access
Services program.
Robert Taylor, Senior Support Program of the Tri Valley, made a presentation
regarding the organization's Case Management program and responded to
questions posed by the Commission.
Michael Galvan, Community Resources for Independent Living made a
presentation regarding the organization's Housing and Indepen dent Living Skills
program and responded to questions posed by the Commission.
Lia Howe, Axis Community Health, made a presentation regarding the
organization's Ensuring Appropriate and Timely Access to Care with Triage Call
Nurse program and responded to questions posed by the Commission.
Kelly O'Lague Dulka and Vannesa Dilks, Child Care Links made a presentation
regarding the organization's Child Care Links Diaper Pantry and Behavioral
Health Care Services programs and responded to questions posed by the
Commission.
Marielle Evans, CityServe of the TriValley made a presentation regarding the
organization's Homelessness Prevention/Crisis Intervention Services program
and answered questions posed by the Commission.
Doug Miller, Association of the United States Army/Dean Chapter made a
presentation regarding the Dublin Military Community Youth Activities and
Support Project.
4.1.a
Packet Pg. 7 Attachment: 1. Minutes from the March 28, 2019 Human Services Commission Special Meeting (Minutes of the March and July Human Services
Human Services Commission March 28, 2019
Special Meeting P a g e | 3
Zach Lupton, Easter Seals Bay Area made a presentation regarding the
organization's Kaleidoscope Community Adult program.
Lara Calvert, Spectrum Community Services made a presentation regarding the
organizations Meals on Wheels for Dublin's Homebound Elderly program.
On motion of Commissioner Songey, seconded by Commission Vice Chair
Costello, and by unanimous vote (Commission Chair Brown being absent), the
Commission made the following funding recommendations for City Council
approval:
ORGANIZATION NAME APPLICATION TITLE
FY 2019-20
REQUESTED
FUNDING
STAFF
RECOMMEND
ED FUNDING
FINAL COMMISSION
RECOMMENDATION
Association of the United States
Army/Dean Chapter
Dublin Military Community Youth
Activities and Support Project *25,000.00$ 2,500.00$ 5,224.23$
Axis Community Health Ensuring Appropriate and Timely Access
to Care with Triage Call Nurse 9,135.00$ 6,000.00$ 6,783.75$
Axis Community Health Loan Obligation 16,852.00$ 16,852.00$ 16,852.00$
CALICO Center Dublin Child Abuse Intervention 15,000.00$ 10,000.00$ 10,356.00$
Chabot-Las Positas Community
College District/Tri-Valley
Career Center
Dublin Career & Business Services 2019-
2020
12,847.00$ 9,000.00$ 8,474.23$
Chabot-Las Positas Community
College District/Tri-Valley
Career Center
Dublin VITA Program 2019-2020
7,185.00$ 6,000.00$ 5,160.01$
Child Care Links Child Care Links Diaper Pantry 12,000.00$ 6,000.00$ 6,474.23$
Child Care Links Behavioral Health Care Services 25,000.00$ 10,000.00$ 9,474.23$
Children's Emergency Food Bank Support for Food Expense
15,000.00$ 8,000.00$ 8,086.73$
CityServe of the TriValley Homelessness Prevention/Crisis
Intervention Services 24,900.00$ 24,900.00$ 19,824.23$
Community Resources for
Independent Living
Housing and Independent Living Skills
11,523.00$ 8,250.00$ 9,106.00$
Deaf Counseling Advocacy and
Referral Agency (DCARA)
Deaf Access Services
25,000.00$ 10,000.00$ 9,724.23$
Dublin High School PFSO Every 15 Minutes Program 10,000.00$ -$ -$
Easter Seals Bay Area Kaleidoscope Community Adult Program 15,000.00$ 9,050.00$ 8,736.73$
Hope Hospice, Inc Grief Support Center and Hospice
Volunteer Program 18,000.00$ 15,000.00$ 12,974.23$
Legal Assistance for Seniors Legal Services, Medicare Counseling and
Education for Dublin Seniors 7,500.00$ 6,000.00$ 6,375.00$
Open Heart Kitchen Dublin Meal Programs 24,000.00$ 21,260.00$ 18,851.50$
Senior Support Program of the
Tri Valley
Case Management
22,114.00$ 13,500.00$ 12,099.23$
Spectrum Community Services Meals on Wheels for Dublin's Homebound
Elderly 13,000.00$ 11,500.00$ 12,356.00$
Sunflower Hill Client Centered Vocational Coaching &
Training 16,000.00$ 4,700.00$ 5,324.23$
Tri-Valley Haven Domestic Violence Services Program 25,000.00$ 18,000.00$ 6,974.23$
Tri-Valley Haven Homeless Services Program 25,000.00$ 12,950.00$ 11,449.23$
375,056.00$ 229,462.00$ 210,680.25$ Grand Total
4.1.a
Packet Pg. 8 Attachment: 1. Minutes from the March 28, 2019 Human Services Commission Special Meeting (Minutes of the March and July Human Services
Human Services Commission March 28, 2019
Special Meeting P a g e | 4
6. Other Business
None.
7. Adjournment
The meeting was adjourned at 8:20 p.m.
4.1.a
Packet Pg. 9 Attachment: 1. Minutes from the March 28, 2019 Human Services Commission Special Meeting (Minutes of the March and July Human Services
HUMAN SERVICES COMMISSION MINUTES
Thursday, July 25, 2019
Human Services Commission July 25, 2019
Regular Meeting P a g e | 1
A Regular Meeting of the Dublin Human Services Commission was held on Thursday,
July 25, 2019, in the Council Chamber. The meeting was called to order at 7:00 PM., by
Commission Vice Chair Costello.
1. Call to Order
Commission Chair Alan Brown: Absent
Commission Vice Chair Shawn Costello: Present
Commissioner Ankita Sharma: Absent
Commissioner Janet Songey: Present
Commissioner Candy Velasco: Present
Commissioner Nelia Soares (Alternate): Present
Pledge of Allegiance - The pledge of allegiance was recited by the Commission and
Staff.
3. Oral Communications
3.1. Public Comment
No public comment was provided.
4. Consent Calendar
4.1. Upcoming Tasks List.
Received the report.
RESULT: ADOPTED [UNANIMOUS]
MOVED BY: Janet Songey, Commissioner
SECOND: Shawn Costello, Commissioner
AYES: Shawn Costello, Janet Songey
ABSENT: Alan Brown
5. Written Communication
None.
4.1.b
Packet Pg. 10 Attachment: 2. Minutes from the July 25, 2019 Human Services Commission Regular Meeting (Minutes of the March and July Human Services
Human Services Commission July 25, 2019
Regular Meeting P a g e | 2
6. Public Hearing
None.
7. Unfinished Business
7.1. City of Dublin Fiscal Year 2019-20 Human Services Grant Program Funding
Update
Jennifer Mendez, Management Analyst I, presented the specifics of the item as
outlined in the Staff Report.
8. New Business
None.
9. Other Business
Commissioners expressed interest in inviting a couple of social service organizations to
the November Commission meeting. Commissioner Velasco said she had an
organization in mind to invite to do a presentation. She will get back to Staff with the
information.
Commission Vice Chair Costello also stated he would like to revisit the Easter Seals
Bay Area organization.
Commissioner Songey suggested that the Commission consider redoing the joint
meetings with the cities of Pleasanton and Livermore.
10. Adjournment
The meeting was adjourned at 7:38 p.m.
4.1.b
Packet Pg. 11 Attachment: 2. Minutes from the July 25, 2019 Human Services Commission Regular Meeting (Minutes of the March and July Human Services
Page 1 of 3
STAFF REPORT
HUMAN SERVICES COMMISSION
DATE: November 21, 2019
TO: Honorable Chair and Commissioners
FROM:
La Shawn Butler, Parks & Community Services Director
SUBJECT:
Fiscal Year 2018-19 Human Services Commission Grant Program Year
End Reports
Prepared by: Jennifer Mendez, Management Analyst I
EXECUTIVE SUMMARY:
The Commission will be presented with the Fiscal Year 2018-19 Human Services Grant
Program year-end summary reports submitted by grant applicants.
STAFF RECOMMENDATION:
Receive the report.
FINANCIAL IMPACT:
None.
DESCRIPTION:
The City of Dublin Human Services Grant Program was created by the City Council to
provide financial support to local not-for-profit organizations serving the Dublin
community.
The attached documents provide a summary of the funding awards for Fiscal Year
2018-19 (Attachment 1). One of the annual funding requirements is the completion of a
year-end report. The reports submitted by each organization (Attachment 2) summarize
how the grant funding was used, what results were achieved, and if the organization
met the goals outlined in the initial application proposal and funding agreement.
Final/Year-End reports were due by July 15, 2019 and August 31, 2019 for CDBG and
General Fund/Affordable Housing Fund recipients, respectively. Of the 18 applications
approved for grant funding, 16 reports were submitted on time, and two reports were
submitted late. The table below summarizes the year-end report submittals.
Year-End Report Submittal Summary
ORGANIZATION PROGRAM DATE YEAR-
4.2
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Page 2 of 3
END
REPORT
RECEIVED
Axis Community Health Facility Project Loan Obligation N/A*
Axis Community Health Phase II Dental Capital Project 7/15/2019
CALICO Center Dublin Child Abuse Intervention 7/12/2019
Chabot-Las Positas Community
College District/Tri Valley One Stop
Career Center
Back-to-Work Dublin 7/10/2019
Chabot-Las Positas Community
College District/Tri Valley One Stop
Career Center
Dublin VITA Grant 2018-19 7/12/2019
Child Care Links Early Literacy Diaper Pantry / Car
Seat Program
7/15/2019
CityServe of the Tri-Valley CityServe of the Tri-Valley 7/15/2019
Community Resources for
Independent Living
Independent Living, Housing &
Employment Services for People
with Disabilities
7/15/2019
Community Resources for
Independent Living
Roof Replacement 7/16/19 Late
Deaf Counseling Advocacy and
Referral Agency (DCARA)
Deaf Access Services 7/15/2019
Easter Seals Bay Area Easter Seals Kaleidoscope 7/15/2019
Eden I&R, Inc. 2-1-1 Alameda County
Communication System
7/15/2019
Hope Hospice, Inc. Grief Support Center and Hospice
Volunteer Program
7/16/19 Late
Legal Assistance for Seniors Legal Services, Medicare
Counseling and Education for
Dublin Seniors
7/15/2019
Open Heart Kitchen Dublin Meal Programs 7/9/2019
Senior Support Program of the Tri
Valley
Case Management 7/15/2019
Spectrum Community Services Meals on Wheels for Dublin's
Homebound Elderly
7/12/2019
Tri-Valley Haven Domestic Violence Services
Program
7/12/2019
Tri-Valley Haven Homeless Services Program 7/15/2019
*Annual Report not required.
Upon Staff review of the 18 reports that were submitted, the organizations were deemed
to have met their reporting obligations for the fiscal year funding cycle. Staff
recommends that the Commission receive the report and utilize this information when
considering future grant recommendations.
ATTACHMENTS:
4.2
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Page 3 of 3
1. Fiscal Year 2018-2019 Human Services Grant Funding Summary
2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports
4.2
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ORGANIZATION NAME APPLICATION TITLE REQUESTED
AMOUNT
TOTAL AMOUNT
FUNDED
CDBG
FUND
$91,462
AFFORDABLE
HOUSING
FUND
$8,000
GENERAL
FUND
$130,000
Axis Community Health Facility Project Loan Obligation $15,925 $15,962 $15,962 $0 $0
Axis Community Health Phase II Dental Capital Project $25,000 $25,000 $25,000 $0 $0
CALICO Center Dublin Child Abuse Intervention $10,000 $10,000 $10,000 $0 $0
Chabot‐Las Positas Community College
District/Tri Valley One Stop Career Center
Back‐to‐Work Dublin $13,846 $12,025 $0 $0 $12,025
Chabot‐Las Positas Community College
District/Tri Valley One Stop Career Center
Dublin VITA Grant 2018‐19 $8,227 $6,700 $0 $0 $6,700
Child Care Links Early Literacy Diaper Pantry / Car Seat Program $20,000 $8,525 $0 $0 $8,525
Child Care Links Early Childhood Education $5,000 $0 $0 $0 $0
CityServe of the Tri‐Valley CityServe of the Tri‐Valley $15,000 $14,360 $0 $0 $14,360
Community Resources for Independent
Living
Independent Living, Housing & Employment
Services for People with Disabilities
$10,941 $9,360 $0 $0 $9,360
Community Resources for Independent
Living
Roof Replacement $5,000 $5,000 $5,000 $0 $0
Deaf Counseling Advocacy and Referral
Agency (DCARA)
Deaf Access Services $25,000 $9,025 $0 $0 $9,025
Easter Seals Bay Area Easter Seals Kaleidoscope $15,000 $12,695 $0 $0 $12,695
Eden I&R, Inc.2‐1‐1 Alameda County Communication System $10,000 $10,000 $0 $0 $10,000
Hope Hospice, Inc.Grief Support Center and Hospice Volunteer
Program
$18,000 $14,860 $0 $0 $14,860
Legal Assistance for Seniors Legal Services, Medicare Counseling and
Education for Dublin Seniors
$7,300 $7,000 $0 $0 $7,000
Open Heart Kitchen Dublin Meal Programs $22,500 $22,500 $22,500 $0
Senior Support Program of the Tri Valley Case Management $16,629 $13,200 $0 $0 $13,200
Spectrum Community Services Meals on Wheels for Dublin's Homebound
Elderly
$13,000 $13,000 $13,000 $0 $0
Tri‐Valley Haven Domestic Violence Services Program $25,000 $9,625 $0 $8,000 $1,625
Tri‐Valley Haven Homeless Services Program $25,000 $10,625 $0 $0 $10,625
$306,368 $229,462 $91,462 $8,000 $130,000TOTAL
CITY OF DUBLIN
FISCAL YEAR 2018‐19
HUMAN SERVICES GRANT PROGRAM FUNDING
1 of 1
4.2.a
Packet Pg. 15 Attachment: 1. Fiscal Year 2018-2019 Human Services Grant Funding Summary (Fiscal Year 2018-19 HSC Grant Program Year End Report)
2018-19 Human Services Commission Grants Program
Index of Final Reports
Page
Axis Community Health, Phase 2 of Capital Project for Dental Services 2
CALICO Child Abuse Intervention 10
Chabot-Las Positas Community College District/Tri-valley Career Center Back
to Work, Dublin 2018-19 20
Chabot-Las Positas Community College District/Tri-Valley Career Center Dublin
VITA Grant 2018-2019 28
CityServe of the Tri-Valley, CityServe of the Tri-Valley 35
Community Resources for Independent Living, Independent Living, Housing &
Employment Services for People with Disabilities 44
Community Resources for Independent Living, Roof Replacement 52
Deaf Counseling Advocacy and Referral Agency (DCARA), Deaf Access Services 59
Easter Seals Bay Area, Easterseals Bay Area Kaleidoscope 68
Eden I&R, Inc, 2-1-1 Alameda County Communication System 76
Hively, Early Literacy Diaper Pantry / Car Seat Program 85
Hope Hospice Inc, Grief Support Center and Hospice Volunteer Program 93
Legal Assistance for Seniors, Legal Services, Medicare Counseling and
Education for Dublin Seniors 101
Open Heart Kitchen, Open Heart Kitchen Dublin Meals Programs 109
Senior Support Program of the Tri Valley, Case Management 118
Spectrum Community Services, Meals on Wheels for Dublin’s Homebound
Elderly 125
Tri-Valley Haven, Domestic Violence Services Program 133
Tri-Valley Haven, Homeless Services Program 140
4.2.b
Packet Pg. 16 Attachment: 2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports (Fiscal Year 2018-19 HSC Grant Program Year End Report)
10/25/2019 2018-2019 Human Services Grant Program
https://www.zoomgrants.com/customreport.asp 2
Powered by ZoomGrants™
City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Axis Community Health
Phase 2 of Capital Project for Dental Services
Organization Information
5925 W. Las Positas Blvd., Suite 100
Pleasanton, CA 94588
United States
Tel: (925) 201-6068 x
Fax: (925) 417-1503 x
Website: axishealth.org
EIN: 94-2232394
DUNS: 052146990
Official Amount
USD$ 25,000.00
Name and Title of Person Completing Report:
Report 4
Valerie Jonas, Chief Development Officer
Program Title:
Report 4
Phase 2 of Capital Project for Dental Services
4.2.b
Packet Pg. 17 Attachment: 2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports (Fiscal Year 2018-19 HSC Grant Program Year End Report)
10/25/2019 2018-2019 Human Services Grant Program
https://www.zoomgrants.com/customreport.asp 3
Telephone:
Report 4
925-201-6068
E-Mail:
Report 4
vjonas@axishealth.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
To meet the need for affordable dental care for low-income or uninsured residents, this Axis
project developed a facility that houses this service. Dublin grant funds, in combination with
funds from the cities of Livermore and Pleasanton, were used for site needs. A site for the project
was secured, the site was made ready, and dental services began in the third quarter. The status
for the project is complete.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
There have been no modifications to this project. All invoices have been submitted for this
project.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
4.2.b
Packet Pg. 18 Attachment: 2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports (Fiscal Year 2018-19 HSC Grant Program Year End Report)
10/25/2019 2018-2019 Human Services Grant Program
https://www.zoomgrants.com/customreport.asp 4
0 0.00 Total Program Participants
0 0.00 Total Dublin residents
0.00 0.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
The project has been successfully completed and all project goals were accomplished. The goals
that were met were as follows: locate a suitable site for providing dental services for low income
and uninsured Tri-Valley residents; assess the site for accessibility and size requirements for
housing six to nine dental operatories; assess needed remodeling improvements to the site;
complete all remodeling work and dental equipment installation; and operationalize dental
services at the site. The site opened for appointments during the third quarter and will serve an
estimated 2,000 patients a year of which 280 will be Dublin residents.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
0 0.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
0.00 0.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
0 0.00 Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
4.2.b
Packet Pg. 19 Attachment: 2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports (Fiscal Year 2018-19 HSC Grant Program Year End Report)
10/25/2019 2018-2019 Human Services Grant Program
https://www.zoomgrants.com/customreport.asp 5
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
0 0.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
0.00 0.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Low Income (50% to 80% Median)
0 0.00 Very Low Income (30% to 50% Median)
0 0.00 Extremely Low Income (<30% Median)
0.00 0.00 SUBTOTAL
0.00 0.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Seniors (62 and older)
0 0.00 Disabled
0 0.00 Female-Headed Households
0.00 0.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
0 0.00 White
0 0.00 White + HISPANIC
0 0.00 Black/African American
0 0.00 Black/African American + HISPANIC
0 0.00 Asian
0 0.00 Asian + HISPANIC
0 0.00 American Indian/Alaskan Native
0 0.00 American Indian/Alaskan Native + HISPANIC
0 0.00 Native Hawaiian/Other Pacific Islander
0 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0 0.00 American Indian/ Alaskan Native and White
0 0.00 American Indian/ Alaskan Native and White +
HISPANIC
0 0.00 Asian and White
4.2.b
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0 0.00 Asian and White + HISPANIC
0 0.00 Black/African American and White
0 0.00 Black/African American and White + HISPANIC
0 0.00 American Indian/Alaskan Native and Black/African
American
0 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0 0.00 Other/Multi Racial
0 0.00 Other/Multi Racial + HISPANIC
0.00 0.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
N/A
What is your goal for units of service for this fiscal year?
Report 4
0
Please complete the following table regarding the UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
4.2.b
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0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
Axis currently serves 1,841 Dublin residents with medical and behavioral health services. This
capital project, which is now complete, will serve approximately 2,000 patients per year, of which
approximately 280 will be Dublin residents each year.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
Funding from this grant was for a capital project to address the gap in dental services for low-
income and uninsured Tri-Valley residents. Dublin funds, in combination with grant funds from
the cities of Pleasanton and Livermore, were for phase two of development of a facility to house
dental services for the target population.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
The project accomplished all of its goals. Axis conducted a needs assessment to determine the
4.2.b
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scope of need for dental services and the appropriate size for a facility to address the identified
need. The needs assessment determined that a local site within the Tri-Valley with six to nine
operatories was needed that could provide affordable, preventive care and dental treatment.
This project responded to these identified needs. Following a three-year site search, Axis secured
a location in Dublin that was formerly a dental suite with six operatories. Axis assessed
remodeling and equipment needs; completed all improvements; recruited staff; performed all
operational preparations; and opened the site to patients during the third quarter of the project
period.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Axis views this project as a complete success. By securing a site already designed as a dental
facility, Axis was able to bring the new dental services on-line much quicker and at a lower cost
than would have been possible with a site that was not already built out as a dental facility. In this
manner, it exceeded the goals of the original application which was based on having to fully
build-out a site. The project was also successful in meeting this long-known need for dental
services in the service area. Prior to the opening of our dental services, patients would have to
travel out of area and wait months for an appointment for dental care. This project is a true
community success in that all three cities came together to support Axis in developing this critical
health service for the target population.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
Finding a site for the project presented the greatest challenge. Axis assessed approximately 40
sites throughout the Tri-Valley area. Once the site was secured, we fast-tracked all aspects of the
project in order to open dental services as rapidly as possible. We were successful in completing
the project within the grant period.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
In 2014 staff from the Cities of Dublin, Livermore and Pleasanton and Axis Community Health,
began to meet to discuss addressing the serious need for dental services in the service area. In
2015 a Key Stakeholders group began to meet to clarify the need, identify barriers, and identify
resources. The Key Stakeholders agreed on working toward Axis providing dental services for the
Tri-Valley and to assist us in effectively designing a clinic and services that best meet the needs of
area residents.The key stakeholders group was comprised of the cities of Dublin, Livermore and
Pleasanton as well as Alameda County Health Services and the Southern Alameda County Dental
Society.
4.2.b
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FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
City of Livermore $100,000
City of Pleasanton $100,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
CALICO Center
Dublin Child Abuse Intervention
Organization Information
524 Estudillo Ave
San Leandro, CA 94577
United States
Tel: (510) 895-0702
Fax: (510) 895-0706
Website: www.calicocenter.org
EIN: 94-3256781
DUNS: 019379754
Official Amount
USD$ 10,000.00
Name and Title of Person Completing Report:
Report 4
Nadia Bueno
Program Title:
Report 4
Child Interview Specialist
Telephone:
4.2.b
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Report 4
510-895-0702
E-Mail:
Report 4
nadia@calicocenter.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Activity on this program is under way.
The target population for this grant is Dublin toddlers, children, and adolescents (as well as adults
with developmental disabilities) who are victims of sexual abuse, physical abuse, severe neglect,
and/or witnesses to violence in their homes or communities. This grant also target the caregivers
of these victims. Victims receive forensic interviews regarding their abuse. These interviews are
recorded and observed by a multi-disciplinary team composed of a district attorney, police officer
and child welfare worker (as appropriate to the case). Caregivers receive family support services
to ensure the child is placed on the path to healing.
From April 1, 2019 through June 30, 2019, CALICO conducted 2 forensic interviews of 4 residents
in Dublin. 100% of the cases involved allegations of sexual abuse. A CALICO Family Advocate (FA)
provided on-site support to 2 caregivers and followed up with those caregivers following the
interview.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
N/A
4.2.b
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How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
4 4.00 Total Program Participants
4 4.00 Total Dublin residents
8.00 8.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
GOAL 1: Minimize trauma to abused children
1a. At least 75% of children interviewed will feel positive/neutral about their experience. 100% felt
this way.
1b. At least 75% of caregivers will indicate a favorable response to their child’s treatment. 100% of
caregivers felt this way.
GOAL 2: Improve coordination of child-abuse case investigations among multiple agencies
2a. A multi-disciplinary team (MDT) (comprised of a prosecutor, Dublin detective, and/or child
welfare worker) will observe at least 75% of interviews. 100% of interviews were observed by an
MDT.
2b. At least 70% of children eligible for a forensic medical exam will receive one. No children were
eligible for an exam.
2c. Monthly case Review meetings will be held at least 10 times per year to review select cases in
depth from start to finish. 3 case reviews were held this quarter.
GOAL 3: Improve the mental health of caregivers.
3a. An FRS will conduct an on-site crisis assessment with at least 75% of families. 50% received an
on-site crisis assessment.
3b. An FRS will initiate a California Victim Compensation Program (CalVCP) application on behalf
of at least 50% of caregivers. An application was completed for 50% of caregivers.
3c. An FRS will contact at least 75% of caregivers by phone after they leave CALICO. 80% of
caregivers were contacted.
3d. By a second follow-up call, at least 35% of caregivers will be enrolled in counseling. 20% of
caregivers were enrolled.
Goal 4: Improve the mental health of victims
4a. An FRS will provide at least 75% of caregivers with psycho-education on the effects of trauma
on children. 80% of caregivers received this.
4b. An FRS will assist at least 75% of families with a CalVCP application on behalf of the child to
provide funds for counseling. 80% of caregivers received this.
4c. At least 50% of caregivers contacted will report their child is enrolled in counselling. 30%
children are in counseling or on a waitlist.
Were any Dublin grant funds expended for this project during this reporting period?
4.2.b
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Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
34 34.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
34.00 34.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
4 4.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
185 185.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
189.00 189.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
2 2.00 Low Income (50% to 80% Median)
2 2.00 Very Low Income (30% to 50% Median)
0.00 Extremely Low Income (<30% Median)
4.00 4.00 SUBTOTAL
4.00 4.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
4.2.b
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clients may meet multiple categories and some not any):
0.00 Seniors (62 and older)
0.00 Disabled
1 1.00 Female-Headed Households
1.00 1.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
2 2.00 White
0.00 White + HISPANIC
0.00 Black/African American
0.00 Black/African American + HISPANIC
0.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
2 2.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
4.00 4.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Forensic interviews with children who have been abused, neglected, or witnessed violence
What is your goal for units of service for this fiscal year?
4.2.b
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Report 4
20 forensic interviews
Please complete the following table regarding the UNIT OF SERVICE listed above:
2 2.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
2.00 2.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
14 caregivers provided with family support services.
Please complete the following table regarding the second UNIT OF SERVICE listed above:
2 2.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
2.00 2.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
4.2.b
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0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
CALICO has two full time Family Advocates (FA) who meet with caregivers and conduct crisis
assessments while their child is being interviewed. For approximately 3 weeks of this
performance period, one of our FA's was on medical leave due to an injury. During that time,
CALICO was down to one FA who covered both caseloads while other staff took on some of their
administrative tasks. The FA was not available to meet with every family due to scheduling
conflicts, which caused a drop in the percentages of our goals and objectives. Our FA is back to
work with a modification in her hours. As a result, there has been some delay in making follow-up
calls and providing referrals and resources.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
City of Dublin funding was awarded to offset the cost of our Child Interview Specialist (CIS) team
which includes five part-time interviewers (including three bilingual Latinas who serve bilingual
and mono-lingual Spanish-speaking families). All funds were expended for this purpose.
CALICO’s services are crisis-oriented, meaning that an interview may be scheduled with little
notice to accommodate the urgent needs of a particular case. In most situations, fewer than 24
hours elapse from the time we get the initial referral from the Dublin detective or child welfare
worker to seeing the child at our center. In some cases, that time shrinks to under one hour. For
that reason, we have a minimum of two CIS scheduled to work during normal business hours (we
maintain a minimum staff of two because CALICO works simultaneously out of two locations, San
Leandro and Oakland). In addition, all CIS are available by pager evenings, nights and weekends
for situations that require immediate attention.
When interviewers are not conducting interviews, they are performing other related tasks,
including intakes, data entry and quality control, observing and providing feedback to other
interviewers, participating in trainings, planning and participating in monthly case review
meetings and testifying in court, all necessary for the successful completion of our forensic
interviewing services.
Please note that our family support staff are also available, but funding for those positions are
covered by other sources.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
All children in Dublin deserve to have a non-traumatic, coordinated, evidence-based response to
4.2.b
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any disclosure of abuse. CALICO proved it meets this community need as it obtained re-
accreditation by the National Children's Alliance during this grant period. In addition, CALICO
provided child-friendly, evidenced based interviewing services to all Dublin children referred to it.
The high rate of satisfaction demonstrated by these children in their exit interviews shows
CALICO is successful at creating a safe and welcoming environment and experience for children
experiencing great trauma.
Moreover, every child deserves to have their caregiver supported. Research shows that one of
the most effective ways to support children is to support their caregivers. Thus, to respond better
to our victims (i.e., to "community needs"), CALICO has created an integrated system with the
Center for Child Protection at UCSF Benioff Children's Hospital Oakland to ensure that the same
information and applications, including CalVCP application, are given to caregivers at both
locations, ensuring a seamless continuity of services. Therefore, whether a child presents first at
CALICO or at the hospital, the response and information they are given are similar in nature.
In addition, in order to ensure that CALICO was being referred all the cases eligible for CALICO
services, CALICO staff met with many law enforcement jurisdictions as well as CPS to answer any
questions about who may be brought to CALICO, how to refer children to CALICO and to ensure
that all of CALICO's partners were aware of CALICO's pager number so that they could schedule
an emergency after-hours or weekend interview if needed.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
CALICO met nearly every performance measure that it tracked for this grant, as outlined in the
four main goal areas discussed above. Therefore, CALICO considers this program a success.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
CALICO served slightly fewer Dublin clients than it expected. Due to the nature of its work, which
is often conducted on an emergency basis, it can be difficult to forecast exactly how many clients
it may see from a particular area. However, to ensure that the lower number of clients was not
reflective of a breakdown in partnership with either law enforcement agencies or child welfare,
CALICO staff invested time in meeting with CALICO's partners to determine if there were any
barriers they faced to accessing CALICO's services, or if they were not referring clients to CALICO
for some other reason. The partners assured CALICO that neither was the case.
In order to help ensure that caregivers who have been referred to CALICO do indeed attend their
appointments, CALICO created a brochure that investigators now give parents as soon as they
make a CALICO referral, describing the CALICO process, how to get to the office and more. The
brochure contains a place where the investigator can write in the date and time of the
appointment. This information has all also been placed on CALICO's website. These materials are
available in both English and Spanish.
4.2.b
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FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
Detectives from Dublin Police Services (DPS) were the primary source of referrals of Dublin
children. They also observed interviews and participated in monthly case review meetings. Sgt.
Daniel McNaughton is the DPS representative on CALICO’s Program Advisory Committee (PAC).
Child Welfare Workers from Alameda County Children and Family Services (CFS) also referred
children, observed interviews, and participated in case review. The CFS Program Manager who
oversees the Emergency Response Unit (ERU) is a member of PAC, and an ERU Supervisor serves
as a core member of case review.
A representative for the Vertical Sexual Assault Prosecution Team of the District Attorney’s Office
is assigned to CALICO (currently Maya Ynostroza). She observes interviews and consults with
other DAs regarding appropriate charges. The supervisor of that team, Joni Leventis, serves on
PAC and as a core member of case review and ensures DA coverage when interviews are
occurring at both CALICO locations and/or Maya is unavailable.
Children and families were referred to the UCSF Benioff Children's Hospital Oakland Center for
Child Protection (CCP) for mental health services. Representatives from CCP participate in case
review and PAC.
Other agency partners include the following Alameda County Departments: Probation, Behavioral
Health Care, and County Counsel. Representatives from Probation and Behavioral Health Care
participate in monthly case review meetings, and all three agencies are represented on PAC.
CALICO’s Family Resource Specialists also make referrals to a range of community-based
organizations in the Tri-Valley area (e.g., Horizon’s, Tri-Valley Haven) and to other non-profit
organizations that serve all of Alameda County.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
CALICO secured general operating support and other grants/contracts directed to families
countywide (including Dublin), and used those funds to support fully the Dublin Child Abuse
Intervention Project in FY16-17. Those funds included the following:
$4,500 was received from the Dublin Police Department.
A FY17-18 contract in the amount of $69,384 for countywide services was received from Alameda
County Social Services Agency, Department of Children and Family Services (Child Abuse Trust
Fund); a portion of those funds were applied to services for Dublin families.
Approximately $80,000 was generated through CALICO’s two primary fundraising events: our fall
CALICO for Kids Annual Fundraiser and our participation as a charity partner in the Oakland
4.2.b
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Running Festival in March. A portion of the funds received from those events was directed to aid
Dublin families.
Finally, the salary and benefits of a full-time Executive Director continued to be provided in-kind
through the District Attorney’s Office. The office also assigns a full-time District Attorney Liaison
to CALICO.
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Chabot-Las Positas Community College District/Tri-Valley Career Center
Back to Work, Dublin 2018-19
Organization Information
7600 Dublin Blvd
Dublin, CA 94568
United States
Tel: (925) 560-9431
Fax: (925) 560-9457
Website: trivalleycareercenter.org
EIN: 94-167063
DUNS: 071680961
Official Amount
USD$ 12,025.00
Name and Title of Person Completing Report:
Report 4
Sarah Holtzclaw
Program Title:
Report 4
Program Manager
Telephone:
4.2.b
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Report 4
925-560-9439
E-Mail:
Report 4
sholtzclaw@clpccd.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Dublin Back-to-Work is continually underway as we serve both Dublin job seekers and Dublin
employers.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
Besides the events and changes recorded in the last report, we have added an additional evening
to our office hours, to incorporate a new Job Club meeting time - which is Tuesday evenings.
Our website went down in October 2018. Thus, our tracking of web visitors in total and from
Dublin was not possible from October through the end of the fiscal year. This severely impacts
the number of clients served since we cannot track the website traffic.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
4.2.b
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1090 1,090.00 Total Program Participants
330 330.00 Total Dublin residents
1,420.00 1,420.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
Also, the unemployment rate continues to be historically low, thus the number of people served
is lower than anticipated. Given this current, prolonged economic expansion, we have continued
to stay busy.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
2100 2,100.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
2,100.00 2,100.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
330 330.00 Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
4.2.b
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clients who were not included in the previous
report.]
1090 1,090.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
1,420.00 1,420.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
33 33.00 Low Income (50% to 80% Median)
16 16.00 Very Low Income (30% to 50% Median)
78 78.00 Extremely Low Income (<30% Median)
127.00 127.00 SUBTOTAL
127.00 127.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
16 16.00 Seniors (62 and older)
5 5.00 Disabled
28 28.00 Female-Headed Households
49.00 49.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
179 179.00 White
64 64.00 White + HISPANIC
29 29.00 Black/African American
0.00 Black/African American + HISPANIC
40 40.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
Asian and White + HISPANIC
4.2.b
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0.00
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
17 17.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
329.00 329.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Dublin residents served
What is your goal for units of service for this fiscal year?
Report 4
2100
Please complete the following table regarding the UNIT OF SERVICE listed above:
719 719.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
719.00 719.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
4.2.b
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n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
One third of the Dublin clients we served were served outside the Career Center, at the Library, at
the FCI Dublin facility and at community events.
With the loss of our website, it would appear that we did not meet our goals. However, on
average in past years, we saw hundreds of Dublin residents visit our website. There is no
indication that this did not continue. We just do not currently have a tracking device to confirm it.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
The original purpose of Back to Work, Dublin 2018-19 was to increase TVCC’s capacity for
outreach and services to Dublin residents, providing a comprehensive range of no-cost career
services to help get Dublin residents employed again, which helps builds the local economy.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
4.2.b
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Report 4
Despite the historically low unemployment rates, we believe that the Back to Work grant and our
outreach through the year was a success.
In order to assist employers desperately needing to hire, we start focused some of our outreach
and energy to creating opportunities for job seekers to meet hiring managers at recruiting
events. These included recurring Coffee Breaks with Employers at the Career Center and two
large job fairs held in Livermore, but open to everyone. These events connected hundreds of job
seekers with local employers.
We also added workshops to our schedule, we added hours to our Tuesday office hours so that
we are now open late two nights a week, and we added a much free or low-cost outreach to our
marketing toolbox as we could. This included starting a Meetup group, adding events to
Eventbrite and using local online media for outreach. Our staff
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Yes, we do feel that this program is a success. Over the course of the year, we had 83 people
from Dublin attend our orientation, which is the first step to our staff-assisted services.
Additionally, we had 289 Dublin residents visit the Career Center over the course of the year, and
served hundreds more through our work within the community.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
Our main challenge this fiscal year was that our website went down in October of 2018. This
included our job board and website. This hampered our ability to track visits to our website and
to the job board, which was averaging about 2100 visits a month before it crashed. As new and
improved job board is in place as of June 2019, but that means we lost 8 months of data and
reach to clients.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
• Las Positas Community College: educating students for the workforce. Work w/ staff & faculty
and hold job fairs on campus.
• Cities/Chambers of Dublin, Livermore & Pleasanton: co-hosting job fairs, outreach to businesses
and clients
• DOR: offer space for their staff and clients. We co-enroll clients when appropriate.
• EDD: Veteran services is co-located at TVCC once a month. We are working, as well, to bring EDD
4.2.b
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unemployment services to the area.
• SSA: serve CalWorks clients, offer space and applications for public benefit enrollments.
• Dublin & Livermore Libraries: offer our workshops and career counseling onsite 3x a month.
• Santa Rita Jail & FCI Dublin: offer resources and pre-release counseling and workshops for
inmates.
• Tri-Valley ROP/Adult School Cooperative: work with the adult schools and ROP to host a
Transition Specialist at TVOS and to develop programs that will benefit mutual clients. ROP staff
teach computer and Microsoft Office classes at TVOS.
• Tri-Valley Educational Cooperative: bring employers to the table for high school students to
learn career paths & skills development.
• City Serve of the Tri-Valley: offer services to City Serve clients as they are needed. We also
attend meetings to learn of other resources in the region and to outreach to other organizations.
• Tri-Valley Anti-Poverty Collaborative: attend meetings and sit on committees where appropriate.
• Various CBOs: cross referrals.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Yes: We are funded through the Chabot-La Positas Community College District and the Alameda
County Workshops Investment Board. Additional funding specifically for this Back-to-Work 18-
19program came from:
City of Livermore: $7,000
CIty of Dublin: $5,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Chabot-Las Positas Community College District/Tri-Valley Career Center
Dublin VITA Grant 2018-19
Organization Information
7600 Dublin Blvd
Dublin, CA 94568
United States
Tel: (925) 560-9431
Fax: (925) 560-9457
Website: trivalleycareercenter.org
EIN: 94-167063
DUNS: 071680961
Official Amount
USD$ 6,700.00
Name and Title of Person Completing Report:
Report 4
Sarah Holtzclaw
Program Title:
Report 4
Program Manager
Telephone:
4.2.b
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Report 4
925-560-9439
E-Mail:
Report 4
sholtzclaw@clpccd.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
The VITA program was carried out from January through April of 2019.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
N/A
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
557 557.00 Total Program Participants
66 66.00 Total Dublin residents
623.00 623.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
4.2.b
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discuss the successes and impacts.
Report 4
The VITA program was successful again this year. We continue to improve the process of serving
clients and have several returning volunteers. We increased the number of taxes prepared
overall by 16% and the number of Dublin residents by 8.2% over last year.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
76 76.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
76.00 76.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
66 66.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
557 557.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
623.00 623.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
4.2.b
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6 6.00 Low Income (50% to 80% Median)
22 22.00 Very Low Income (30% to 50% Median)
39 39.00 Extremely Low Income (<30% Median)
67.00 67.00 SUBTOTAL
67.00 67.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
8 8.00 Seniors (62 and older)
3 3.00 Disabled
10 10.00 Female-Headed Households
21.00 21.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
35 35.00 White
17 17.00 White + HISPANIC
2 2.00 Black/African American
0.00 Black/African American + HISPANIC
8 8.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
3 3.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
65.00 65.00 TOTAL
4.2.b
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Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Tax Returns Filed for Dublin Residents
What is your goal for units of service for this fiscal year?
Report 4
76
Please complete the following table regarding the UNIT OF SERVICE listed above:
66 66.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
66.00 66.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
4.2.b
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Please complete the following table regarding the third UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
N/A
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
The original purpose of this program is to increase the number of federal taxes prepared for free
to the residents of the Tri-Valley. This not only helps the taxpayer but the local economy as well.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
We increased the number of federal taxes filed by 16% over the previous year. Since we started
this in 2014, we have increased the services 25-fold. We had 30 volunteers, including several who
were students from Las Positas College, who were getting college credit in addition to
volunteering experience.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Yes, we continue to increase the number of taxes prepared and to serve the very-low income
residents of the region. The average household income for the Dublin taxpayers served was
$27,240.
4.2.b
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FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
The issues that we encountered had to do with the software used by the program nationally and
confusing tax law changes.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
- United Way of the Bay Area – the United Way is both a funder and a partner. They provide
training for our site coordinators, marketing materials and support
- Internal Revenue Service – the IRS provides the software, training materials and technical
support. IRS employees also volunteer as tax preparers during the season.
- Alameda Community Action - a funder and co-marketer for California EITC
- Pleasanton Library – the second location of tax preparation services
- Las Positas College - student volunteers, the third location of tax preparation
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Yes: We are funded through the Chabot-Las Positas Community DIstrict, However, the VITA
program is primarily funded by the Tri-Valley cities and United Way. In addition to the city of
Dublin:
City of Pleasanton: $5,000
United Way: $13,000
Alameda County Community Action: $10,000
Wells Fargo: $5,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
CityServe of the Tri-Valley
CityServe of the Tri-Valley
Organization Information
P.O. Box 1613
Pleasanton, CA 94566
United States
Tel: 925-223-6947
Fax:
Website: www.cityservetrivalley.org
EIN: 37-1735822
DUNS: 078694167
Official Amount
USD$ 14,360.00
Name and Title of Person Completing Report:
Report 4
Marielle Evans
Program Title:
Report 4
Director of Operations
Telephone:
4.2.b
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Report 4
925-223-6947
E-Mail:
Report 4
marielle@cityservetrivalley.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
The current status of the program is that we have finished this phase; we will be continuing to
have a similar program, focused on the stabilization for housed residents to prevent
homelessness, through the next FY 19-20 cycle. Due to increased capacity with our funding, we
are able to deliver a more robust, most holistic, in-depth case management approach to our crisis
intervention and stabilization program. This shift happened during this reporting period and will
continue as we continue and expand our program into the next year.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
Recruited and hired experienced staff to build service deliver model
Established connection with Police Department and conducted ride alongs connecting Dublin
Unhoused Citizens to services
Responded to calls from Dublin Police Services to assist Unhoused Citizens
Met 30 individuals currently experiencing homelessness in Dublin and referred 100% of them to
services
4.2.b
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Work with City officials to identify needs of unhoused citizens and developed a program strategy
of Non-Clinical Case Management to address issues
Hired 5 additional staff in Operations and Services team to develop and deliver service model in
2019-2020 fiscal year and beyond
Worked collaboratively with the 3 cities to apply for and build infrastructure to accept HEAP funds
Built relationships with unhoused neighbors to understand their issues and voice them to city
council
Delivered case management and services to 24 unhoused Dublin citizens
Prevented 22 housed Dublin residents from entering homelessness
We have not submitted our final invoice due to hiring and onboarding a new Compliance
Manager. However, that invoice will be coming out by the end of this week.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
333 333.00 Total Program Participants
51 51.00 Total Dublin residents
384.00 384.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
This reporting period was one of marked change in our organizational internal structure as well
as the way we deliver services. While all these changes are successes in our eyes, as they were
and are necessary for developing a more holistic, evidence-based, client-centric, life-change
oriented program -- they also came with significant challenges, delays, and restructuring. The
goals of the application were met, but we are looking forward to increased efficiency as our new
program model has been enacted in the last few months (but the impact of that has been
minimal on this reporting period, but will be present in the reporting for the FY19-20 grant cycle.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other: We have one invoice pending
4.2.b
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Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
370 370.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
370.00 370.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
51 51.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
282 282.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
333.00 333.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
2 2.00 Low Income (50% to 80% Median)
10 10.00 Very Low Income (30% to 50% Median)
39 39.00 Extremely Low Income (<30% Median)
51.00 51.00 SUBTOTAL
51.00 51.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
12 12.00 Seniors (62 and older)
16 16.00 Disabled
19 19.00 Female-Headed Households
4.2.b
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47.00 47.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
13 13.00 White
0.00 White + HISPANIC
15 15.00 Black/African American
0.00 Black/African American + HISPANIC
3 3.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
2 2.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
1 1.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
14 14.00 Other/Multi Racial
3 3.00 Other/Multi Racial + HISPANIC
51.00 51.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
See your instructions -- these questions are specifically stated as not required.
What is your goal for units of service for this fiscal year?
Report 4
N/A
Please complete the following table regarding the UNIT OF SERVICE listed above:
4.2.b
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-0.00 Number of persons assisted with new access to a
service.
-0.00 Number of persons assisted with improved access
to a service.
-0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
-0.00 Number of persons assisted with new access to a
service.
-0.00 Number of persons assisted with improved access
to a service.
-0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
-0.00 Number of persons assisted with new access to a
service.
-0.00 Number of persons assisted with improved access
to a service.
-0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
4.2.b
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In the instructions of this report, it clearly states that questions 17-24 are not required for
recipients of general grants. Please clarify this -- if this data is needed, we can provide it.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
The original purpose of this grant was specifically for community care support, to help Dublin
residents who were in crisis, be supported with limited, one-time financial assistance while
CityServe worked to get them connected to other resources and support as well. We spent it
according to the plan, while also developing better methods of determining eligibility and extent
of need (as well as what kind of support would be most effective vs. enabling).
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
While the grant period set out for CityServe to operate as it had -- providing referrals and limited
financial support to residents of the Tri-Valley -- through a strategic and deliberate restructuring
of both the internal organization as well as our client-service model, we have leveraged ourselves
in this grant period and for the future as being an agency that helps facilitate significant life-
change in Dublin residents.
Our desire is simple: we want Tri-Valley residents to have the support, knowledge, and plan to be
able to establish and sustain stability. While the entry point to our program remains the same -- a
Tri-Valley resident in crisis -- we are now more holistically working with each client to identify not
only their current need but a strategic plan to address the underlying causes for crisis and
instability. While working this plan with their assigned case manager, the Participant will (after
overcoming the initial crisis) be connected to a volunteer advocate (model, in part, on the CASA
program) who will journey with them as additional support.
In addition to this partnership plan, we will continue to creatively collaborate with other agencies
to develop better tools and pathways for Tri-Valley residents to establish their stability, including
workforce development training with Tri-Valley Career center, more intentional collaboration with
Abode Services (particularly in addressing the top 10 most-in-need individuals at any given time),
partnering with mentorship agencies such as Partners for Change to give additional wraparound
support for Participants, and more.
The creativity of our program is both in the individuality of each Participant action plan and in the
intentional collaboration and cross-disciplinary excellence we foster with other Tri-Valley and
Alameda County agencies.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
4.2.b
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Report 4
For us, success was defined - particularly in this season of ramping up our services and capacity
to more holistically serve clients in crisis -- as better understanding the real issues that are
causing homelessness in Dublin and surrounding areas, compassionately and strategically
listening to those in need of services and developing an action plan to address and executing the
action plan that was above and beyond one-time referral or financial support, and also attracting
other agencies and educating government entities about resources to address the issues that are
their responsibility (such as IHoT, AOT, Greater Hope, etc).
So yes, we feel we were successful -- particularly because we changed from a model that was
more one-touch, to one that is evidence based and client-centered and focused on sustainable
and significant life change.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
There were two significant gaps encountered regularly in the duration of the program:
-Lack of human services resources offered locally. To handle the so called 'services desert', case
managers regularly drove Participants to other agencies, including to Hayward multiple times a
week, for mandatory meetings so they could access benefits. We offered transportation through
tickets for bus and Bart when unable to drive them. We met with agencies to notify them of the
local need. Began referring to agencies (IHOT/APS/Mobile Crisis) to draw their attention to the
local need. And we have been regularly requesting agencies to offer services locally
-Lack of coordination amongst agencies serving the same population. In order to address this
lack of collaboration and coordination, we regularly met with agencies, learned their methods
and models, built compliant strategies and processes to meet compliance and privacy
requirements, and were able to often work effectively in true collaboration where each agency
operates within their mission…collectively.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
To name a few:
Abode Services - referrals, and collaboration (with ROIs) on client care
Valley Christian Center - supported our work and helped Participants with additional community
care support outside of the budget of this grant
OHK - Open Heart is a go-to referral for ALL clients experiencing financial distress or
homelessness
4.2.b
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TVHaven - referrals to TVHaven for DV legal support (restraining order clinics, etc), as well as
working with their former participants to identify pathways to stability beyond the shelter
211 - our key connection to Coordinated Entry and the first touch for all homeless individuals; we
are also a direct referral from 211, and receive called referred by 211 regularly.
SVdP - St. Vincent de Paul (multiple locations. especially St. Raymond's) - supported Participants
with additional community care support outside of the budget of this grant
Vineyard Christian Fellowship (Outreach Mondays) - one of our primary outreaches for ALL Tri-
Valley homeless individuals. We had a presence there nearly every Monday this year.
Asbury United Methodist Church (Outreach Tuesdays and Wednesdays) - our secondary outreach
for ALL Tri-Valley homeless individuals.
Police Department - we went ride alongs with Dublin PD this grant cycle which opened our eyes
for the need for future coordination and a multi-disciplinary approach to client care.
Cities of Pleasanton, Livermore, Dublin -- supported us with grants and additional GAP funding
for increasing our staffing capacity.
County of Alameda - contract supporting the outreach and referrals of HUD homeless individuals
in the Tri-Valley
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Our primary funding sources were the Tri-Valley Cities and Alameda County.
We, additionally, received support from area churches as well as private donors and foundations
such as the Latina Giving Circle, the Pleasanton Holiday Fund, Wells Fargo, Livermore Labs, etc.
Individual Donation: $110K
Business Contributions: $18K
Church Support: $165K
Foundation Grants: $25K
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Community Resources for Independent Living
Independent Living, Housing & Employment Services for People
with Disabilities
Organization Information
439 A Street
Hayward, CA 94541
United States
Tel: (510) 881-5743
Fax: (510) 881-1593
Website: www.crilhayward.org
EIN: 94-2598873
DUNS: 037321957
Official Amount
USD$ 9,360.00
Name and Title of Person Completing Report:
Report 4
Michael Galvan
Program Title:
Report 4
Program Director
4.2.b
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Telephone:
Report 4
510.881.5743
E-Mail:
Report 4
Michael.Galvan@crilhayward.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
During FY 2108-19 CRIL continued its work with persons with disabilities. CRIL worked with 24
unduplicated Dublin residents - this represents 80% of CRIL's goal. CRIL was down .5 FTE staff
person in the Tri-Valley. CRIL still expanded its services to include CALFresh applications. In FY
2019-20, CRIL will add a FTE Travel Trainer in the Tri-Valley. CRIL's major emphases have been on:
1) assistance to find affordable housing, 2) travel training, 3) Assistive Technology. 4)Pre-
Employment Services and 5) CALFresh applications. These projects are progressing well.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
N/A
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
4.2.b
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4 4.00 Total Program Participants
4 4.00 Total Dublin residents
8.00 8.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
CRIL continues to support young adults in their search for employment, as well as, helping Dublin
residents find caregivers so they can stay at home. CRIL's housing search coordinator conducts a
monthly workshop at the Livermore Mutliservice Center to assist Dublin and other TriValley
residents navigate the challenging rental market. CRIL also began to assist people who receive SSI
to apply for CALFresh benefits. The benefit amount rewarded is averaging to be much smaller
than what was hoped for.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
30 30.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
30.00 30.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
24 24.00 Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
4.2.b
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clients who were not included in the previous
report.]
0 0.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
24.00 24.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
2 2.00 Low Income (50% to 80% Median)
5 5.00 Very Low Income (30% to 50% Median)
17 17.00 Extremely Low Income (<30% Median)
24.00 24.00 SUBTOTAL
24.00 24.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
13 13.00 Seniors (62 and older)
24 24.00 Disabled
3 3.00 Female-Headed Households
40.00 40.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
8 8.00 White
6 6.00 White + HISPANIC
3 3.00 Black/African American
0 0.00 Black/African American + HISPANIC
5 5.00 Asian
0 0.00 Asian + HISPANIC
1 1.00 American Indian/Alaskan Native
0 0.00 American Indian/Alaskan Native + HISPANIC
1 1.00 Native Hawaiian/Other Pacific Islander
0 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0 0.00 American Indian/ Alaskan Native and White
0 0.00 American Indian/ Alaskan Native and White +
HISPANIC
0 0.00 Asian and White
Asian and White + HISPANIC
4.2.b
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0 0.00
0 0.00 Black/African American and White
0 0.00 Black/African American and White + HISPANIC
0 0.00 American Indian/Alaskan Native and Black/African
American
0 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0 0.00 Other/Multi Racial
0 0.00 Other/Multi Racial + HISPANIC
24.00 24.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
counseling hours
What is your goal for units of service for this fiscal year?
Report 4
30 unduplicated Dublin consumers
Please complete the following table regarding the UNIT OF SERVICE listed above:
10 10.00 Number of persons assisted with new access to a
service.
10 10.00 Number of persons assisted with improved access
to a service.
4 4.00 Number of persons assisted who no longer have
access to a substandard service.
24.00 24.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
4.2.b
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N/A 0.00 Number of persons assisted with improved access
to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
N/A 0.00 Number of persons assisted with improved access
to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
N/A
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
CRIL's original purpose for FY2018-19 was listed as "Provide Housing Assistance, Employment
Counseling, Advocacy Training, Travel Training, Leadership Development and Independent Living
Support Services for under-served, low income Dublin residents with disabilities and seniors with
functional limitations." This purpose has directed CRIL's activities this past year.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
CRIL worked with Dublin residents which enabled two young Dublin residents prepare for
employment, others to find care givers and many to help in their search of available housing
4.2.b
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which is accessible and affordable. This past spring, CRIL added CALFresh application assistance
to its benefits work. In FY2019-20, CRIL will add a Full-time Travel Trainer for the Tri-valley.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Yes. CRIL’s targeted goal for the 2018-2019 was 30 unduplicated consumers served. We served 24
unduplicated Dublin residents. FY2017-18 had a targeted goal of 20 unduplicated consumers and
CRIL served 17. This represented a 33% increase in CRIL’s targeted goal. CRIL’s actual number of
served Dublin consumers saw a 31% increase. This was with a 6% decrease in funding from the
city of Dublin. CRIL continues to be a full-service disability office. Our mission is to provide
advocacy and resources for people with disabilities to improve lives and make communities fully
accessible. FY 2018-19 CRIL has been seeking to hire a new Travel Trainer (PT). This new staff
member will increase the number of consumers served. CRIL continues to strengthen its Benefits
Services. CRIL's IL Coordinator is a Community Work Incentives Coordinator (CWIC) - the only one
in Alameda County - who can assist people on benefits to return to work. CRIL will also assist with
CAL Fresh applications and is involved in the Census 2020 and efforts to count hard-to-count
populations.
Each consumer who seeks CRIL services works with a service coordinator to develop an
Independent Living Plan (ILP) with goals and activities to achieve their overall objective. Many
goals are longer term, such as locating affordable, accessible housing, achieving economic self-
sufficiency or acquiring disability benefits. Longer-term goals often take more than one year to
complete.
CRIL expects continued growth in its programs in the Tri-Valley especially in Dublin as the
population continues to grow.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
The limited availability of subsidized, affordable, accessible housing is a major concern for CRIL
consumers. In addition, the limited amount of public transportation restricts the independence of
a number of CRIL's consumers.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
CRIL collaborates with a number of agencies in the Tri-Valley. We are located in a multi-service
center which helps provide comprehensive & rapid service delivery.
ABODE (refer consumers back and forth)
4.2.b
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Alameda County Housing Authority (collaborate to find low-cost housing)
Alameda County Public Authority for IHSS (collaborate to match consumers with caregivers)
Alameda County Public Health (collaborate to find medical services)
Alameda County Social Services (collaborate to find benefits)
Alliance Healthcare (affordable health insurance our consumers)
American Job Center (Pre-employment Job Services)
AXIS Healthcare Center (collaborate to find medical services for consumers)
Carlow Court at Emerald Vista (collaborate to provide services)
CityServe of the Tri-Valley (collaborate to provide services)
Department of Rehabilitation (refer consumers back and forth)
Dublin Chamber of Commerce (outreach to businesses)
Dublin Senior Center (collaborate to provide services)
ECHO (collaborate to ensure fair housing laws are followed)
Eden I & R (to assist in housing search and to provide connection to emergency shelters)
FERC (collaborated to assist parents of psychotic children)
Kaiser Permanente – Diablo Valley (medical services for consumers and support for Healthy
Living Workshops)
Legal Assistance for Seniors (legal advice for our consumers)
NAMI Tri-Valley (psychological counseling)
Open Heart Kitchen (food assistance)
Satellite Affordable Housing Associates (low-cost housing for consumers)
St. Vincent de Paul (food assistance)
Season of Sharing (Security Deposits & Delinquent Rent)
Tri-City Healthcare Center (medical services for consumers)
WHEELS (para-transit services for consumers)
Wicklow Square (services for Seniors)
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
City of Pleasanton- $15,000
City of Livermore- $9,128.87
Department of Rehabilitation- $21,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Community Resources for Independent Living
Roof Replacement
Organization Information
439 A Street
Hayward, CA 94541
United States
Tel: (510) 881-5743
Fax: (510) 881-1593
Website: www.crilhayward.org
EIN: 94-2598873
DUNS: 037321957
Official Amount
USD$ 5,000.00
Name and Title of Person Completing Report:
Report 4
Ron Halog
Program Title:
Report 4
Roof Replacement
Telephone:
4.2.b
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Report 4
(510) 881-5743
E-Mail:
Report 4
ron.halog@crilhayward.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
CRIL has ben working with the city of Hayward to gather contract bids for the roof replacement
project. After having contractors come by the site and reviewed the proposed work, the City of
Hayward only received 1 bid. The city did not accept the bid. Unfortunately, the person that CRIL
was working with at the city of Hayward, Dana Bailey, has retired. Currently CRIL is reaching out
to the city to request the names of the contractors that the city had already vetted for the project.
CRIL is also looking to see if the City of Hayward staff will still be able to management the project.
CRIL is requesting and extension on the funds from Dublin to be used in the 2019 - 2020 fiscal
year.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
Since the City of Hayward received only 1 bid and the person at the City of Hayward has retired,
CRIL is requesting an extension to use Dublin's funds in the 2019 - 2020 fiscal year.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
4.2.b
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of those participants are Dublin residents?
0 0.00 Total Program Participants
0 0.00 Total Dublin residents
0.00 0.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
The roof repair is still needed, more than ever.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
0 0.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
0.00 0.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
0 0.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
0 0.00 Number of NEW CLIENTS AGENCY-WIDE served by
4.2.b
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this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
0.00 0.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Low Income (50% to 80% Median)
0 0.00 Very Low Income (30% to 50% Median)
0 0.00 Extremely Low Income (<30% Median)
0.00 0.00 SUBTOTAL
0.00 0.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Seniors (62 and older)
0 0.00 Disabled
0 0.00 Female-Headed Households
0.00 0.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
0 0.00 White
0 0.00 White + HISPANIC
0 0.00 Black/African American
0 0.00 Black/African American + HISPANIC
0 0.00 Asian
0 0.00 Asian + HISPANIC
0 0.00 American Indian/Alaskan Native
0 0.00 American Indian/Alaskan Native + HISPANIC
0 0.00 Native Hawaiian/Other Pacific Islander
0 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0 0.00 American Indian/ Alaskan Native and White
0 0.00 American Indian/ Alaskan Native and White +
HISPANIC
0 0.00 Asian and White
0 0.00 Asian and White + HISPANIC
0 0.00 Black/African American and White
0 0.00 Black/African American and White + HISPANIC
4.2.b
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0 0.00 American Indian/Alaskan Native and Black/African
American
0 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0 0.00 Other/Multi Racial
0 0.00 Other/Multi Racial + HISPANIC
0.00 0.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
0
What is your goal for units of service for this fiscal year?
Report 4
N/A
Please complete the following table regarding the UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
4.2.b
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access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
Thank you for your support to CRIL. We appreciate the continued funding that the City of Dublin
has given CRIL.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
The purpose of the funds were to be used for the Roof Replacement at our main office. THe
funds were not used due to 3 reasons:
1. Contractors who came to the site to give and bid for the work, the City of Hayward only
received 1 bid. The City turned it down.
2. The person at the City of Hayward working on the project, Dana Bailey, had retired.
3. The Contractors who did not submit a bid, said that the amount of available funds were not
enough for them to submit a bid.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
CRIL has a list of contractors that we will reach out to again. CRIL has funds that could be diverted
to the roof project during the 2019 - 2020 year so that the work can be completed.
4.2.b
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FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Still in progress.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
The purpose of the funds were to be used for the Roof Replacement at our main office. THe
funds were not used due to 3 reasons:
1. Contractors who came to the site to give and bid for the work, the City of Hayward only
received 1 bid. The City turned it down.
2. The person at the City of Hayward working on the project, Dana Bailey, had retired.
3. The Contractors who did not submit a bid, said that the amount of available funds were not
enough for them to submit a bid.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
CRIL had been working closely with the City of Hayward to get the work done.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
City of Hayward $20,000
City of Fremont $10,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Deaf Counseling Advocacy and Referral Agency (DCARA)
Deaf Access Services
Organization Information
14895 East 14th Street
Suite 200
San Leandro, CA 94578
United States
Tel: (510) 343-6676
Fax: (510) 483-2526
Website: www.dcara.org
EIN: 94-6104039
DUNS: 053052627
Official Amount
USD$ 9,025.00
Name and Title of Person Completing Report:
Report 4
Debby Buchan, Program Developer
Program Title:
Report 4
Deaf Access Services
Telephone:
4.2.b
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Report 4
510 343-9451
E-Mail:
Report 4
debby.buchan@dcara.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Deaf Access Services in Dublin have been underway, providing services since FY 16/17. In FY
18/19 DCARA expanded its services to the Deaf and hard of hearing community, serving all ages.
DCARA also added Deaf Awareness workshops for community service employees to address
awareness and understanding of the Deaf and hard of hearing community to ensure access to
needed services. Since July 2018, sixteen new clients have received 1:1 case management
services, monthly gatherings have been established for Deaf seniors at the Dublin Senior Citizen
Center serving up to 35 seniors at its last meeting and Deaf Awareness Training was provided in
February for 26 City of Dublin employees.
In addition to ongoing support of clients, plans for FY 19/20 include: increasing Deaf residents’
knowledge and access to community services and resources; advocating for Deaf Seniors to be
able to meet a second time each month at the Dublin Senior Citizen Center; advocate for Deaf
Awareness training for Dublin Police; and representation of DCARA at Dublin’s City Festival in the
Spring.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
4.2.b
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DCARA continues to explore new ways of publicizing services in the Dublin area to the broader
community. We are striving to reach out to more Dublin residents and service providers. We
continue to reach out to agencies serving Dublin residents, including all agencies currently
funded by the City, to ensure they are aware of our services and how to refer clients. DCARA
continues to look for possible office space in the Dublin area.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
16 16.00 Total Program Participants
16 16.00 Total Dublin residents
32.00 32.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
DCARA was successful in meeting its projected goals: 16 unduplicated clients receiving 1:1
services, as many as 35 Deaf seniors participating in monthly gatherings at the Dublin Senior
Center and 26 City of Dublin employees receiving Deaf Awareness training. We feel the Deaf
Access Project in Dublin is an efficient way of ensuring all Dublin residents obtain access to
needed services. Examples of some of the successes include:
• Deaf resident of Dublin who was injured on the job received notice from their employer of
training required. Advocate assisted client in following up with the employer regarding training
and requesting an interpreter. Client also requested training with assistance of the Department
of Rehabilitation (DOR) for a new job due to the client’s permanent injury. Advocate accompanied
client to appointment with the DOR counselor advocating for career assessment. This case is
ongoing.
• Dublin seniors requested access to Dublin’s Senior Center. Advocate worked with senior clients
and the Senior Center to establish monthly Deaf Senior gatherings. Monthly gatherings started in
February with 21 attendees, last meeting 35 attendees. They have requested a larger room. The
seniors also benefit from the lunches served. Advocate coordinated speakers on Emergency
Preparedness (29 attendees) and Email Scams (35 attendees). This is an ongoing and growing
program!
• Deaf Dublin resident, requested assistance regarding his dismissal at a union job. Advocate
worked with the client to follow up with the union and to seek new employment connecting the
client to resources in the community. Advocate also worked with client to ensure health
insurance coverage and to gain independence to take care of his needs instead of relying solely
on his family. The client was very relieved and felt his independence and self-confidence was
restored. Advocate worked with the client and their union representative on accessing EDD
services and applying for UI.
Were any Dublin grant funds expended for this project during this reporting period?
4.2.b
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Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
19 19.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
19.00 19.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
16 16.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
0 0.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
16.00 16.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
n/a 0.00 Low Income (50% to 80% Median)
0.00 Very Low Income (30% to 50% Median)
0.00 Extremely Low Income (<30% Median)
0.00 0.00 SUBTOTAL
0.00 0.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
4.2.b
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clients may meet multiple categories and some not any):
n/a 0.00 Seniors (62 and older)
0.00 Disabled
0.00 Female-Headed Households
0.00 0.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
n/a 0.00 White
0.00 White + HISPANIC
0.00 Black/African American
0.00 Black/African American + HISPANIC
0.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
0.00 0.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
N/A
What is your goal for units of service for this fiscal year?
4.2.b
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Report 4
N/A
Please complete the following table regarding the UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
4.2.b
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n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
From July 1, 2018 through June 30, 2019, DCARA provided services to 67 unduplicated clients in
the Tri-Valley area: 16 Dublin residents, 26 City of Dublin employees and 25 residents of
Pleasanton and Livermore. Dublin City funding supported services for the Dublin residents.
We also collect information on the units of service and types of service provided. The following
represents services for July 1, 2018 through June 30, 2019: A total of 287 units of service were
provided to Dublin residents and there were 64 attendees to DCARA community events :
• Communication Access - 59
• Advocacy - 76
• Peer Counseling - 13
• ILS - 38
• Employment - 15
• I & R – 86
The units of service included Independent Living Skills training, Advocacy services,
Communication assistance, Information & Referral and Community Education and outreach.
We have attempted to identify a location to provide services from Dublin, however we have not
been able to locate a site. We attempted to find office space in Livermore also, but could not find
free office space to make this possible. We will continue to seek office space in the area, but will
continue to meet at people’s houses, at public places or have clients come to our office in San
Leandro or Fremont for now.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
For FY18/19 DCARA’s Deaf Access Services program in Dublin was to focus on outreaching to the
Deaf and hard of hearing community in Dublin. The goal indicated in the contract was to work
with 19 Deaf and hard of hearing individuals providing direct services and community education
workshops, promoting independence and access to community services. The entire grant funds
were spent.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
DCARA provided 287 units of service to Dublin residents including one-on-one direct services and
outreach through events to 35 Deaf and hard of hearing seniors. DCARA enabled access to
services for the Deaf and hard of hearing community in Dublin through linkage and direct
services including communication services, peer counseling, advocacy, I&R and community
4.2.b
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education.
DCARA was able to collaborate with Dublin’s Senior Center to establish the first Deaf Senior
monthly gathering with workshops and access to resources at the Senior Center. A Deaf
Awareness training was provided to 26 Dublin City employees.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
We feel this year was successful in many ways. We were able to expand our presence in Dublin
by working with the Seniors to set up monthly gatherings using Dublin resources and we
provided Deaf Awareness training to city employees. We measure the success of the program not
only by the units of services and number of clients served but by the overwhelming response of
the community appreciating our continued and expanding presence in Dublin. We feel we met
our goals of serving 19 unduplicated clients through both one-on-one services and community
events and providing training to city employees on how to serve and work with the Deaf
community.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
DCARA had originally requested $25,000 and was awarded $9,025, so we had to reduce the staff
time and were not sure if we could achieve the goal.
The other difficulty was in not having a specific office location from which to provide the direct
services to individual clients. This meant that staff had to meet clients in their homes, at public
locations or the client had to meet at the San Leandro office or Fremont office location. This was
a hardship for some clients and restricted some from obtaining services. Staff did reach out to
community centers but without positive outcomes for a shared office space.
Another challenge was getting the word out that we were providing services to the Dublin area.
We were not able to hold a community Pizza Night this year but did establish Deaf Senior
meetings in the second half of the year.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
DCARA works closely with the Bay Area Coalition of Deaf Seniors, National Deaf Seniors, Fremont
4.2.b
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Oak Gardens (a residential facility for Deaf low income seniors), Carlton Plaza (both in Fremont
and San Leandro assisted living facilities), Deaf Community Counseling Services, Family and
children Services, California School for the Deaf, and Center for Independent Living Centers.
Staff reached out to the Dublin Senior Center to facilitate a Deaf Seniors group to meet there on a
regular basis. We also reached out to the Senior Support Program of the Tri-Valley to provide
training to seniors losing their hearing and staff, but there was no response. We will follow up
during FY 19/20.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
The other funding sources for the FY 18/19 was the Department of Social Services for $25,000.
This proved to be less than projected due to the reduction in staff time as a result of the reduced
funding from Dublin than requested. Instead of having an office in Dublin or Tri-Valley area staff
had to meet clients in their homes or at public locations if the clients could not travel to the San
Leandro or Fremont offices for services. We continue to search for a free or shared office space
in Dublin.
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Easter Seals Bay Area
Easterseals Bay Area Kaleidoscope
Organization Information
2730 Shadelands Drive
Building 10
Walnut Creek, CA 94598
United States
Tel: (925)849-8999
Fax: (925)849-8966
Website: www.eastersealsbayarea.org
EIN: 94-3120231
DUNS: 072321854
Official Amount
USD$ 12,695.00
Name and Title of Person Completing Report:
Report 4
Abigail Guerdat
Program Title:
Report 4
Easterseals Bay Area Kaleidoscope Community Adult Program
Telephone:
4.2.b
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Report 4
925-266-8670
E-Mail:
Report 4
abigail.guerdat@esba.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
The program has been modified since the application for this funding cycle. It no longer serves
children and young adults age 5-22, but rather serves adults age 18 through end of life. This has
allowed us to serve a greater number of individuals over a larger span of life. The program is
underway as of August 2018 with our current focus being the increase of enrollment.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
In order to continue providing services and make the biggest impact possible for individuals with
special needs in the community, Easterseals Bay Area transformed the Kaleidoscope After-School
program into the Kaleidoscope Community Adult Program (KCAP). The qualifying participants
from the former after-school program have all been invited to join KCAP when they are ready,
with several transferring over with minimal to no disruption to their daily lives.
Since opening in August 2018, client enrollment has steadily increased; we have also experienced
several staffing changes that we are reflecting in our invoice as some coaches have been
promoted to Lead Life Skills Coaches.
4.2.b
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How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
16 16.00 Total Program Participants
2 2.00 Total Dublin residents
18.00 18.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
The Kaleidoscope Community Adult Program has been a tremendously helpful program for our
participants and their families and caregivers. Several parents and caregivers have noted that
they've seen many beneficial changes in their children, from increased self-confidence and
socialization to a reduction in anxiety and negative behaviors.
We have been fortunate to watch first-hand as our participants have matured in their
independence, their natural and acquired skills, and in their social relationships. Making friends
has become much easier, with strong bonds being formed daily. Participants who were once
afraid to interact with unfamiliar people are now more comfortable, which is often an overlooked
hindrance for individuals with special needs who, as they age, will certainly need to speak with
medical professionals, social workers, employers and in some cases first responders.
"[My son] comes home everyday and is actually eager to tell us about his day and what he did
with his friends. He used to be in a program that just drove them around--there was no
communication. Kaleidoscope has given [my son] his voice back." -- K., mom, March 2019
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
4.2.b
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2 2.00 Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
2.00 2.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
0 0.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
1 1.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
1.00 1.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Low Income (50% to 80% Median)
0 0.00 Very Low Income (30% to 50% Median)
0 0.00 Extremely Low Income (<30% Median)
0.00 0.00 SUBTOTAL
0.00 0.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Seniors (62 and older)
0 0.00 Disabled
0 0.00 Female-Headed Households
0.00 0.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
0 0.00 White
0 0.00 White + HISPANIC
0 0.00 Black/African American
4.2.b
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0 0.00 Black/African American + HISPANIC
0 0.00 Asian
0 0.00 Asian + HISPANIC
0 0.00 American Indian/Alaskan Native
0 0.00 American Indian/Alaskan Native + HISPANIC
0 0.00 Native Hawaiian/Other Pacific Islander
0 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0 0.00 American Indian/ Alaskan Native and White
0 0.00 American Indian/ Alaskan Native and White +
HISPANIC
0 0.00 Asian and White
0 0.00 Asian and White + HISPANIC
0 0.00 Black/African American and White
0 0.00 Black/African American and White + HISPANIC
0 0.00 American Indian/Alaskan Native and Black/African
American
0 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0 0.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
0.00 0.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Hours of direct service
What is your goal for units of service for this fiscal year?
Report 4
5000
Please complete the following table regarding the UNIT OF SERVICE listed above:
1 1.00 Number of persons assisted with new access to a
service.
1 1.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
2.00 2.00 TOTAL
4.2.b
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If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
We are very grateful for the continued support from the City of Dublin, and deeply appreciate the
city in which our program resides being a champion for people with disabilities and special needs
as well as the Tr-Valley based staff who serve them.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
4.2.b
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At the time of this application, the original purpose for the funds was to support the Easterseals
Bay Area Kaleidoscope After-school program, focusing on supplementing the salaries for the
Lead Teachers who were developing interpersonal communication, social, and independent living
skills through participation in community-based, athletic, pre-vocational, and recreational
activities for individuals age 5-22.
With the transformation of the program into a community-based adult day program, we
anticipated undergoing staffing changes. We have been fortunate to have on-boarded several
incredibly talented professionals in the field, and wanted their salaries supplemented once all
staffing changes were complete.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
The Kaleidoscope Community Adult Program (KCAP) has been a powerhouse in building support
from the community--whether from donations and local grants, or in educating the public at
large. Our participants are learning the life skills needed to achieve independence, volunteering
to gain vital workforce training, and interacting on a daily basis with neurotypical individuals to
prepare them for thriving within the community.
With so many corporations and local businesses discovering the assets, skills, determination and
'new ways of thinking' people with disabilities can provide, we are at a critical time when we can
bolster employment opportunities for those in our communities with special needs. Additionally,
for aging parents concerned about their children's futures, the skills acquired at KCAP provide
unparalleled relief and confidence. Routine training and exposure activities are already having a
significantly positive result in our participants and their families, which will increase their chances
of achieving the most independence possible for the remainder of their lives.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Easterseals Bay Area is extremely proud of this new program. Our success is measured by semi-
annual reports from both participants and parents/caregivers to assess interests, skills, and
goals. We also work closely with Regional Center case managers for our participants to ensure
that the program is a good fit for their behavioral needs.
We are steadily reaching our goals, although they have changed from impacting children and
young adults to impacting adults and seniors. The core goals of development, independence and
socialization remain.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
4.2.b
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the project successful or will make it successful in future yea
Report 4
We experienced no delays or problems in transitioning the after-school program to a community-
based adult day program. Creating a more inclusive, community-based environment has been
effective and very successful for our participants.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
We have partnered with several agencies since opening KCAP in August 2018, including the
Dublin SPCA, Tri-Valley Haven Food Bank, Sunflower Hill, Campo di Bocce, Asbury Church, and
Enjoy Life More (ELM) in Livermore.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
We obtained funding from the City of Livermore ($7,635), City of Pleasanton ($8000), the Safeway
Foundation ($150,000), and private donations through a fundraiser campaign ($20,000+).
4.2.b
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Powered by ZoomGrants™
City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Eden I&R, Inc.
2-1-1 Alameda County Communication System
Organization Information
570 B Street
Hayward, CA 94541
United States
Tel: (510) 537-2710 x8
Fax: (510) 537-0986
Website: www.edenir.org
EIN: 94-2339050
DUNS: 134391861
Official Amount
USD$ 10,000.00
Name and Title of Person Completing Report:
Report 4
Natalie Tercero, Deputy Director
Program Title:
Report 4
2-1-1 Alameda County
Telephone:
4.2.b
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Report 4
510-727-9505
E-Mail:
Report 4
ntercero@edenir.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
For the FY 18/19, 2-1-1 Alameda County was available to Dublin residents and employees in
multiple languages, 24 hours a day/7days a week/365 days a year, to access free, confidential,
and verified information and referrals for housing, health and human services resources. From
July 1, 2018 to June 30, 2019, 2-1-1 handled a total of 437 calls/texts originating from the City of
Dublin and provided 655 housing, health, and human services referrals. During the reporting
period, the Information Management Department maintained 2-1-1’s health and human services
database. The Housing Resource Department maintained and verified available units in the
countywide 2-1-1 housing database; units included subsidized housing, low-income (BMR)
housing, shared housing, and market-rate rental housing.
Below are call examples that were gathered from City of Dublin callers for FY 19:
A senior Dublin resident called for assistance after becoming unemployed due to down-sizing of
her company. She had a 30-year career in the field in which she worked, and was unsure of her
future. She was suffering with physical health issues due to lack of sleep from worrying about
what will happen to her home and her health. She had no income and all her assets were tied up.
She had applied to job listings and was waiting to hear back. This caller wanted resources for
medical clinics, emotional support, and mental health. She stated she had no one to talk to and
was very lonely and scared. The caller began to cry uncontrollably and after listening for some
time 2-1-1 asked the caller if they could advocate for her by calling the 24-hour Crisis Line’s
Support Service with her. The caller agreed and was warm transferred. 2-1-1 additionally referred
this caller to ACCESS for emotional support and mental health and the Axis Community Health -
Medical Care Program for a primary doctor care.
4.2.b
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If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
n/a
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
16769 16,769.00 Total Program Participants
126 126.00 Total Dublin residents
16,895.00 16,895.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
For the Fiscal Year 18/19, Eden I&R handled a total of 61,673 calls/texts for all of Alameda County
and provided 92,911 referrals to housing, health and other human services to 16,769
unduplicated clients. In addition, our services database contained 3,143 social services program
records from 1,217 Alameda County agencies. The Housing Resource Department ended the FY
with 74,691 total units in its database, which included subsidized housing, low-income (BMR)
housing, shared housing, and market-rate rental housing. Eden I&R/2-1-1 Alameda County
successfully met its goals for the fiscal year ending 6/30/19.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
4.2.b
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100 100.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
100.00 100.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
126 126.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
16769 16,769.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
16,895.00 16,895.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
1 1.00 Low Income (50% to 80% Median)
12 12.00 Very Low Income (30% to 50% Median)
57 57.00 Extremely Low Income (<30% Median)
70.00 70.00 SUBTOTAL
70.00 70.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
21 21.00 Seniors (62 and older)
51 51.00 Disabled
33 33.00 Female-Headed Households
105.00 105.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
34 34.00 White
4 4.00 White + HISPANIC
4.2.b
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29 29.00 Black/African American
1 1.00 Black/African American + HISPANIC
16 16.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
2 2.00 Asian and White
0.00 Asian and White + HISPANIC
1 1.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
24 24.00 Other/Multi Racial
15 15.00 Other/Multi Racial + HISPANIC
126.00 126.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
211 calls
What is your goal for units of service for this fiscal year?
Report 4
425
Please complete the following table regarding the UNIT OF SERVICE listed above:
437 437.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
4.2.b
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437.00 437.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
For the fiscal year, July 1, 2018 to June 30, 2019, 2-1-1 handled a total of 437 calls/texts from
residents/employees originating from the City of Dublin. All data reflected on this annual report is
for the fiscal year stated above.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
4.2.b
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Report 4
The 2-1-1 phone line is the only free, multilingual, confidential number that serves as a major
point of access for health, housing and human services information and referral throughout
Alameda County. 2-1-1 serves as THE public communication system in the event of a disaster.
Trained Phone Resource Specialists are available 24/7/365 to assess callers' needs and provide
comprehensive and up-to-date information on a wide range of services: assistance for people
living with a disability, food and nutrition, health care, mental health, seniors, workforce
development and training, at-risk youth, housing, emergency shelter space, utility payment
assistance, Medi-Cal information and transportation programs, among others. Although available
to all City of Dublin residents, employees and advocates, 2-1-1 remains especially critical and
accessible for vulnerable and at-risk groups. For the 18/19 FY, 2-1-1 handled 437 total calls/texts
from the City of Dublin and provided 655 housing, health, and human services referrals. All grant
funds were utilized for the purposes of this grant.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
For the Fiscal Year 18/19, Eden I&R handled a total of 61,673 calls/texts for all of Alameda County
and provided 92,911 referrals to housing, health and other human services to 16,769
unduplicated clients. As Alameda County’s call center for Coordinated Entry System (CES), 2-1-1
screened a total of 11,489 callers for eligibility into the Coordinated Entry System, 6,659 of those
callers were determined literally homeless and 4,830 were determined non-literally homeless. In
February 2019, Eden I&R launched 2-way texting starting with tax referrals during the tax season
and building up to other referrals, outside CES, in the Spring. Since February, 2-1-1 staff have
engaged in 256 text conversations and provided 170 referrals via text messaging. Our Aids
Housing & Information Project (AHIP) staff assisted 354 unduplicated clients with 3,619 housing
applications and referrals.
In FY19, Eden I&R distributed 63,282 pieces of outreach material at various locations throughout
Alameda County. Staff tabled 46 community events that generally took place in the evening and
on weekends. Some of these events included Kaiser’s Resource Fairs, Alameda County Sheriff’s
Office Re-Entry Expo at Santa Rita Jail in Dublin, and Alameda County’s Transportation and
Mobility Expo. In April, Supervisor Keith Carson hosted Alameda County’s Emergency
Preparedness Day, where our Disaster Preparedness Coordinator delivered the keynote address
to more than 300 attendees. This fiscal year, our Disaster Preparedness Coordinator conducted
37 Disaster Preparedness trainings for 1,049 attendees, distributing 15,693 pieces of disaster
preparedness materials about preparedness and 2-1-1’s role in disasters and emergencies.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
The 2-1-1 service is evaluated in a number of ways. Quantitative methods include analyzing call
volume, average wait time, average call length, and abandoned call rate and making adjustments
4.2.b
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to factors such as staff scheduling and training as needed. Furthermore, a select number of
follow-up calls are made to 2-1-1 clients throughout the year to inquire about their experience
with the service and accuracy of referrals provided. Clients can also leave anonymous feedback
on a message line. 2-1-1 callers are encouraged to provide anonymous feedback on a designated
2-1-1 line regarding their experience with 2-1-1. Feedback is crucial to ongoing quality assurance.
The feedback line allows callers to provide constructive criticism, so that 2-1-1 can continue to
improve its service. In addition, it provides 2-1-1 the opportunity to receive direct caller
acknowledgement for a job well done. The following feedback from a caller is a sample of what
was received this year:
~“I know you love your job. You guys give good information and I have only got the best from
you. You are 24/7 and you even called me back to check on how I was doing. Every time, I meet a
female who thinks she is alone I tell her you are not alone, just call 2-1-1, they can help you.”
~“Thank you for listening and really trying to help me, it has been really rough.”
Eden I&R has exceeded its contractual goals for this FY and continues to evaluate ways to
measure and improve services.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
Phone Resource Specialist for 2-1-1 Alameda County are available 24/7/365 to assess callers'
needs and provide comprehensive and up-to-date information on a wide range of services. Filling
in open positions with qualified individuals continues to be a challenge especially for positions
that cover afterhours like weekends and evenings. With unemployment rates at its lowest in the
county and cost of living in the Bay Area sky rocketing, finding a person with the right skills to fill
vacant positions is often challenging. In April, a Senior Phone Resource Specialist resigned and we
currently have a vacant Supervisor position that remains unfilled. We continue to work with our
partners to spread the word of our open positions and also seek out new funding opportunities
to help increase wages and sustain a healthy workforce.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
Eden I&R continues to maintain a number of collaborations with public and private agencies to
provide comprehensive services to those in need. These collaborations include such agencies as
the Workforce Development Board, Alameda County's Probation Department, and Abode, among
many others. We continue to work with the County of Alameda to provide Medi-Cal outreach to
callers and still remain the call center for Alameda County's Coordinated Entry System (CES). In
addition, Eden I&R was selected to be one of six Bay Area organizations to use Benetech Service
Net over the next six months in order to share and maintain local social and human services
records. This one-of-a-kind data collaboration will make it easier for people to get connected to
the services that they need. Finally, beginning in July, Eden I&R will partner with Lyft to provide
free rides to callers for Healthcare appointments and Food Access.
4.2.b
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FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Alameda County HCSA/HCD (CES) $304,579
Alameda County HCSA/HCD (CES CHOICES) $200,365
HOPWA $184,301
Alameda County Transportation Commission $152,152
Alameda County Probation $30,000
Alameda County Probation $40,000
Alameda County Public Health (MAA) $100,000
AC Workforce Development Board $25,000
Alameda County SSA $106,605
Alameda County/SSA/ERU/PL $111,149
Alameda County/APS/PG $16,450
Alameda County SSA $50,528
Alameda $25,000
Albany $5,000
Berkeley $35,000
Dublin $10,000
Fremont $53,738
Hayward $50,000
Livermore $15,000
Oakland & EITC $120,000
Pleasanton $19,301
San Leandro $30,000
Union City $10,000
Unincorporated Area $45,000
Walter & Elise Haas Fund $73,334
Thomas J. Long $25,000
Kaiser $100,000
Firedoll Foundation $20,000
First Republic Bank $3,500
Hitachi High Technologies America $1,000
Wells Fargo $5,000
Ross $1,000
Share the Spirit $4,000
PG&E $25,000
Impact Diablo Valley $4,000
Alameda County Public Health Department Tobacco Control Program $10,000
Eden Health District $2,500
Eden Area Foundation $7,500
United Way Bay Area $90,000
2019 Lyft + 2-1-1 Partnership Expansion $1,000
Simpson Strong-Tie $2,500
Keep Oakland Housed $30,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Hively
Early Literacy Diaper Pantry / Car Seat Program
Organization Information
6601 Owens Dr.
Ste 100
Pleasanton, CA 94588
United States
Tel: (925) 417-8733
Fax: (925) 730-4942
Website: www.behively.org
EIN: 94-2379571
DUNS:
Official Amount
USD$ 8,525.00
Name and Title of Person Completing Report:
Report 4
Vanessa Dilks
Program Title:
Report 4
Early Literacy Diaper Pantry / Car Seat Program
Telephone:
4.2.b
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Report 4
925-417-8733
E-Mail:
Report 4
vdilks@behively.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
As of June 30th, the Hively Diaper Pantry has distributed a total of 136,780 diapers to 436
families. As a result of receiving diapers, 34% of families are changing their child's diapers more
often, 28% report a reduction in their stress level, and 75% have reported that they are able to
talk, read and sing more to their child due to the books and literacy material they received from
our Diaper Pantry. The Hively Diaper Pantry distributed a total of 9,799 diapers to 85 Dublin
families, resulting in 123 babies residing in Dublin had access to clean, fresh diapers each month.
Hively also distributed 6 car seats to low income families living the Tri-Valley that were found to
have outgrown, damaged, or recalled car seats
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
N/A
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
4.2.b
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of those participants are Dublin residents?
436 436.00 Total Program Participants
85 85.00 Total Dublin residents
521.00 521.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
The success of this project is measured by the number of families receiving diapers, and the
increase in the amount of time families are talking, reading and singing to their children. Parents
are excited to receive the diapers, and children are just as excited to go over to the agency's
Diaper Pantry library and pick out their book. This allows them to build their own personal library
at home.
One Dublin resident stated, "Ever since we have been receiving assistance with diapers and
books from Child Care Links [Hively] we have been able to have money for food and bills. Our
children now love books and us reading to them more than television, electronics, toys, and
everything else. We read to them now every morning, afternoon, and bedtime. We feel our
children are getting smart so fast!"
As mentioned in question #6, 75% of families reported to be talking, reading and singing to their
child because of the books that were provided through this funding. Also mentioned in questions
#6, 34% of families are changing their child's diapers more often, and 28% report a reduction in
their stress level. Hively served a total of 85 families, which resulted in 123 Dublin babies have
access to clean diapers each month.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
75 75.00 Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
4.2.b
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YEAR (unduplicated)
75.00 75.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
85 85.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
436 436.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
521.00 521.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
n/a 0.00 Low Income (50% to 80% Median)
n/a 0.00 Very Low Income (30% to 50% Median)
n/a 0.00 Extremely Low Income (<30% Median)
0.00 0.00 SUBTOTAL
0.00 0.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
n/a 0.00 Seniors (62 and older)
n/a 0.00 Disabled
n/a 0.00 Female-Headed Households
0.00 0.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
n/a 0.00 White
n/a 0.00 White + HISPANIC
n/a 0.00 Black/African American
n/a 0.00 Black/African American + HISPANIC
n/a 0.00 Asian
4.2.b
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n/a 0.00 Asian + HISPANIC
n/a 0.00 American Indian/Alaskan Native
n/a 0.00 American Indian/Alaskan Native + HISPANIC
n/a 0.00 Native Hawaiian/Other Pacific Islander
n/a 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
n/a 0.00 American Indian/ Alaskan Native and White
n/a 0.00 American Indian/ Alaskan Native and White +
HISPANIC
n/a 0.00 Asian and White
n/a 0.00 Asian and White + HISPANIC
n/a 0.00 Black/African American and White
n/a 0.00 Black/African American and White + HISPANIC
n/a 0.00 American Indian/Alaskan Native and Black/African
American
n/a 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
n/a 0.00 Other/Multi Racial
n/a 0.00 Other/Multi Racial + HISPANIC
0.00 0.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
n/a
What is your goal for units of service for this fiscal year?
Report 4
n/a
Please complete the following table regarding the UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
4.2.b
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Report 4
n/a
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
Effective July 1st, 2019, Child Care Links changed the agency's name to Hively.
With continued support from the City of Dublin and Pleasanton, Hively did not limit clients to
visiting the Diaper Pantry to 6 times/year this fiscal year. Hively feels strongly that babies have
access to diapers all year.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
4.2.b
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Report 4
The original purpose for which funding was granted was to have the City of Dublin play a critical
role in assisting families who can not afford to buy diapers with access to diapers on a monthly
basis. Each bag of diapers included a free book for families to increase the amount of time
families are talking, reading and singing to their children.
Low income families also had access to free car seats. Car seats were distributed on a first come,
first served basis, and were distributed the first quarter of the fiscal year.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
As mentioned in question 6, Hively distributed 136,780 diapers to 436 families, A total of 123
Dublin babies received 9,799 diapers.
One extremely appreciative parent shared, "I appreciate the very basic help we are receiving
from Child Care Links [Hively]. As a single mom with two little babies its a challenge to make it on
my own. The help I am receiving here with diapers is really important before knowing them it was
a hassle for me to not provide my kids with diapers, specifically as a survivor of domestic violence
as I still trying to find my way on our own. Now we can focus on other things, like buying food
instead of diapers." Another client, a grandmother expectantly caring for her granddaughter
shared her appreciation, and how it has been such a tremendous help to her family.
Another parent contacted Hively in desperate need of diapers. She had received diapers at her
baby shower, but unfortunately were not the appropriate size for which her baby needed. She
was asking if she could trade in her larger size diapers to the Hively Diaper Pantry in order to
receive more proper fitting diapers for her baby. This parent was so in need of diapers that she
was willing to give up her own diapers that she had received at her baby shower, in order to put
clean diapers on her baby at the moment. Due to funding from the City of Dublin, staff were able
to provide this parent with diapers, and allow her to keep her larger diapers for when she needed
them in the future.
Hively views this program as a tremendous success, and the success is seen every Tuesday and
Thursday when families come in our doors to pick up diapers and books.
Hively continues to partner with local agencies, such as WIC, CAPE Head Start, CityServe, and Axis
Community Health, to provide diapers to their clients The Hively Diaper Pantry is the only agency
in the Tri-Valley that provides free diapers to low income families on an ongoing basis.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
4.2.b
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Report 4
This program continues to be an absolute success. The Hively Diaper Pantry provides families
with access to diapers, on an ongoing basis, for free. Parents are no longer forced to leave their
child in soiled diapers for long periods of time, because they have access to fresh clean diapers
through the Hively Diaper Pantry. As mentioned in question #9, the success of this program is
measured by the number of families who received services and resources this fiscal year and the
amount of families who are now talking, reading and singing to their children due to the books
they received through the Diaper Pantry. Hively exceeded the agency’s original grant proposal by
serving 85 unduplicated families and 123 babies having access to clean diapers, books and car
seats.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
Hively continues to struggle to maintain an adequate supply of diapers and books to Tri-Valley
families. The agency continues to apply for additional grants and funding opportunities in order
to continue to provide a full month supply of diapers to low income families in the Tri-Valley.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
Hively collaborated with the City of Pleasanton to provide diapers, books and car seats to low
income families living in the Tri-Valley. The nature of the collaboration was similar to that of the
collaboration with the City of Dublin.
Hively also partnered with local City Rotary clubs, high schools, and community members, who
collected and donated diapers to the Hively Diaper Pantry.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
City of Pleasanton - $5,000
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Hope Hospice, Inc
Grief Support Center and Hospice Volunteer Program
Organization Information
6377 Clark Avenue
Suite 100
Dublin, CA 94568
Tel: (925) 829-8770
Fax: (925) 829-0868
Website: www.hopehospice.com
EIN: 94-2576059
DUNS: 058912178
Official Amount
USD$ 14,860.00
Name and Title of Person Completing Report:
Report 4
Jennifer Pettley
Program Title:
Report 4
Director of Development
Telephone:
4.2.b
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Report 4
(925) 829-8770, ext. 2222
E-Mail:
Report 4
jenniferp@hopehospice.com
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
During this reporting period, Hope's Volunteer Services Dept. has been recruiting, training and
developing patient care volunteers to service our growing census in Dublin and surrounding
communities. By the close of the fiscal year, ending June 30, Hope had an average daily census of
160 patients agency-wide, an increase of 8 percent over the previous year with Dublin residents
comprising approximately 10 percent of the total. Overall, as the hospice census grows, the need
to recruit patient care volunteers is ever more acute.
As more than 50 percent of Hope's patient population is admitted with a dementia-related
disease, Hope is responding to this growing need by expanding our "Living with Dementia"
patient care program. Specialized trainings of volunteers and clinical staff continues. A dementia
support group for families has been added. Four dementia-related care courses are now offered
in our Family Caregiver Education Series. Our staff dementia care specialists are also consulting
with local care and assisted living facilities, as well as with individual family members. They also
make presentations at local employers such as Lawrence Livermore Labs.. In addition, Hope now
offers on every fourth Monday year round, 90-minute classes to the general public on dementia
caregiving.
Grief support Services has begun its Children and Teen Grief Support program. These groups are
facilitated by specially trained grief support counselors who use play therapy and creative arts to
help children process their grief experience. The groups meet in the evenings, twice a month
during the school year. Each session is divided into various age groups: children 5 to 10,
adolescents 11 to 13, and teens 14 to 18.
Hope also offers drop-in sessions and special loss groups: parental loss, spouse and partner, and
4.2.b
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a program for spousal loss entitled Reinvesting in Life. These groups are open to anyone and are
offered free of charge.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
No modifications were made during this reporting period.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
1118 1,118.00 Total Program Participants
80 80.00 Total Dublin residents
1,198.00 1,198.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
All community attendees complete evaluations at the end of their courses. The evaluations help
program managers plan and revise the content or services as needed to enhance learning,
improve communications, and to facilitate the highest level of support needed. Hope Hospice has
consistently received high marks, 9 and above on a scale of 10, in its evaluations of overall
satisfaction from participants. Also, the agency's growing reputation as a leader in dementia-
related care is reflected in the numerous referrals we receive from facilities in Dublin, such as
Welcome Home Senior Residence, Valle Verde Care Home, C&M Guest Home and Golden Hills
and others throughout the region that request special training for their staffs.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
4.2.b
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Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
269 269.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
269.00 269.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
80 80.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
1118 1,118.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
1,198.00 1,198.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
3 3.00 Low Income (50% to 80% Median)
2 2.00 Very Low Income (30% to 50% Median)
2 2.00 Extremely Low Income (<30% Median)
7.00 7.00 SUBTOTAL
7.00 7.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
80 80.00 Seniors (62 and older)
0.00 Disabled
0.00 Female-Headed Households
80.00 80.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
4.2.b
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7 7.00 White
0.00 White + HISPANIC
1 1.00 Black/African American
0.00 Black/African American + HISPANIC
3 3.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0.00 Other/Multi Racial
69 69.00 Other/Multi Racial + HISPANIC
80.00 80.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Patient care contacts/communications made
What is your goal for units of service for this fiscal year?
Report 4
1,500
Please complete the following table regarding the UNIT OF SERVICE listed above:
326 326.00 Number of persons assisted with new access to a
service.
N/A 0.00 Number of persons assisted with improved access
4.2.b
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to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
326.00 326.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
N/A 0.00 Number of persons assisted with improved access
to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
N/A 0.00 Number of persons assisted with improved access
to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
N/A
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
4.2.b
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applicable, explain why your agency did not spend the entire grant.
Report 4
Hope Hospice's Grief Support Center helps the bereaved learn healthy coping skills as they
process their grief and how to connect with a caring community, and it offers a wide variety of
individual, group and drop-in counseling sessions, all of which are free of charge. Because of this,
more people have access to these supportive services, especially those who may not otherwise
seek them out due to barriers of cost or proximity.
The Volunteer Program provides high quality support and companionship to patients and
families through reading, music, art prayer, home repair, meal preparation, gentle touch, and
vigiling, or provides vital assistance in the office, on committees or boards, or help at fundraising
and outreach events.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
The growth and development of the Living with Dementia program continues with the revision of
the volunteer resource manual, which includes best practices, industry articles, tips and methods
by internationally recognized experts in the field of dementia care. All staff has now been trained.
Seasoned Living with Dementia volunteers are now assisting with the training of more recent
volunteers to the program. .We added a support group for the second Saturday of the month.
As Hope's reputation as a dementia specialist grows, the agency has been receiving more
requests from various local facilities to help train their staffs, and from individual families (in and
outside of our program) in the community who need help understanding their loved one's
disease process and needs.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Yes, very successful. All community attendees to Living with Dementia and Family Caregiver
Education Series courses complete evaluations at the completion. This feedback helps program
managers plan and revise content to ensure they continue to meet the needs for information
and learning. Hope Hospice has consistently received high marks, 9 and above on a scale of 10, in
its program evaluations. Anecdotally, some attendees to our Family Caregiver Education Series
bring friends to the next session because they have received so much from the content. We also
continue to receive referrals for special consulting on dementia-related issues from numerous
facilities in Dublin including Welcome Home Senior Residence, Valle Verde Care Home, C&M
Guest Home, Golden Hills and others.
4.2.b
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FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
There were no problems or delays encountered.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
Stoneridge Creek - Presentations on Advanced Illness Care, Physician's Order for End of Life Care,
Five Wishes Advanced Care Planning;
Lawrence Livermore Labs - dementia care relief;
Cancer Society - Presentations on hospice and home health;
Heritage Estates - presentations on a variety of health care conditions, end of life care planning;
The Vineyards - Presentations on hospice and home health;
Mocho Park Skilled Nursing Facility - hospice and home health;
Silver Oaks - presentations on hospice and home health;
Valley Humane Society - Pet Therapy;
Sunol Creek Memory Care - presentations on dementia conditions.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
City of Pleasanton - $9,000
City of Livermore - $5,000
Events - $100,000 (apportioned)
Community Contributions - $250,000 (apportioned)
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Legal Assistance for Seniors
Legal Services, Medicare Counseling and Education for Dublin
Seniors
Organization Information
333 Hegenberger Road
Suite 850
Oakland, CA 94621
United States
Tel: (510) 832-3040 x302
Fax: (510) 842-1080
Website: www.lashicap.org
EIN: 94-2941697
DUNS: 165427220
Official Amount
USD$ 7,000.00
Name and Title of Person Completing Report:
Report 4
Edita Mercado, Accounting Associate
Program Title:
Report 4
Legal Services, Medicare Counseling and Education for Dublin Seniors
4.2.b
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Telephone:
Report 4
510-832-3040
E-Mail:
Report 4
emercado@lashicap.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Legal Assistance for Seniors program scope of work for FY 2018-2019 was to provide advocacy,
counseling and education to City of Dublin seniors. Our agency was to provide free legal services
to seven seniors on the areas of health law, public benefits, guardianship, naturalization, elder
abuse and general legal services for those that may need assistance in other areas of law. Also,
LAS was to reach at least 50 Dublin seniors, caregivers and service providers through a minimum
of three community education presentations and outreach events that are to be held within the
city. Lastly, 75 seniors were to be provided with free, unbiased health insurance counseling
through Alameda County’s Health Insurance Counseling and Advocacy Program. Overall, LAS was
to reach a total of 132 unduplicated seniors.
During the second half of FY 2018-2019, LAS reached a total of 5 seniors through the legal
program. The seniors served had cases in the areas of guardianship, elder abuse, housing,
immigration and general legal services. The HICAP Program counseled a total of 44 individuals.
During the reporting period, LAS reached 51 individuals in Dublin.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
4.2.b
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Report 4
No modifications during this time frame.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
539 539.00 Total Program Participants
5 5.00 Total Dublin residents
544.00 544.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
Legal Assistance for Seniors has been successful in meeting and surpassing our contract goal of
reaching a total number of 132 unduplicated Dublin residents. During FY 2018-2019, we served a
total of 461 individuals in all three of our programs. This means that LAS exceeded our contract
goal by 350%.
During the reporting period, LAS has provided direct legal advice and counseling to 5 seniors in
the City of Dublin. The Health Insurance Counseling and Advocacy Program reached 44
individuals.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
7 7.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
4.2.b
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7.00 7.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
5 5.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
539 539.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
544.00 544.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Low Income (50% to 80% Median)
2 2.00 Very Low Income (30% to 50% Median)
3 3.00 Extremely Low Income (<30% Median)
5.00 5.00 SUBTOTAL
5.00 5.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
5 5.00 Seniors (62 and older)
4 4.00 Disabled
3 3.00 Female-Headed Households
12.00 12.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
3 3.00 White
0 0.00 White + HISPANIC
1 1.00 Black/African American
0 0.00 Black/African American + HISPANIC
0 0.00 Asian
0 0.00 Asian + HISPANIC
4.2.b
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0 0.00 American Indian/Alaskan Native
0 0.00 American Indian/Alaskan Native + HISPANIC
0 0.00 Native Hawaiian/Other Pacific Islander
0 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0 0.00 American Indian/ Alaskan Native and White
0 0.00 American Indian/ Alaskan Native and White +
HISPANIC
0 0.00 Asian and White
0 0.00 Asian and White + HISPANIC
0 0.00 Black/African American and White
0 0.00 Black/African American and White + HISPANIC
0 0.00 American Indian/Alaskan Native and Black/African
American
0 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
0 0.00 Other/Multi Racial
1 1.00 Other/Multi Racial + HISPANIC
5.00 5.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
The primary unit of service to track this project is hours of legal services.
What is your goal for units of service for this fiscal year?
Report 4
0
Please complete the following table regarding the UNIT OF SERVICE listed above:
51 51.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
51.00 51.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
4.2.b
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N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
N/A 0.00 Number of persons assisted with improved access
to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
N/A 0.00 Number of persons assisted with new access to a
service.
N/A 0.00 Number of persons assisted with improved access
to a service.
N/A 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
We are pleased with the amount of work and service that has been provided to Dublin seniors.
We are also happy to have met and surpassed our contract goal of reaching 132 Dublin residents.
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
LAS was granted funding to provide legal services to 7 Dublin seniors in the areas of public
benefits, health law, elder abuse, naturalization, and legal guardianship of minor children. LAS
was also granted funding to conduct three educational presentations and outreach events to 50
Dublin seniors, service providers, and caregivers at various sites throughout the city. The Health
Insurance Counseling and Advocacy Program goal was to provide individual counseling sessions
4.2.b
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to 75 Dublin Medicare recipients.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
LAS exceeded the number of clients to be reached. While contracted to provide legal services to 7
Dublin seniors, we provided legal services to 16 seniors. LAS also provided two community
education presentations and three outreach events, having reached a total of 373 individuals in
Dublin. HICAP was able to provide services to a total of 72 Dublin residents.
To meet the needs of the Dublin community, which is a great distance from our Oakland office,
LAS attorneys met legal clients in their homes or at other designated locations when clients were
unable to travel.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
LAS believes this program was a great success; we provided services to more individuals than
originally projected, and more importantly, as almost 95% of the legal clients served were low or
extremely low income, provided free services to seniors who would otherwise be unable to afford
the assistance of an attorney. In addition to our contract goals, we also measure success by the
satisfaction of our clients. Legal clients, as well as community education attendees, are provided
with an evaluation form to provide feedback; the responses we receive are overwhelmingly
positive, providing confirmation that we are meeting the needs of our clients and that they are
satisfied with the services received.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
There were no problems or delays encountered. The fact that LAS attorneys are able to make
home visits to Dublin clients makes this project especially successful in addressing client needs.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
LAS relies on collaborative relationships to leverage resources, expand services to reach more
4.2.b
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seniors, and improve seniors’ access to services. These collaborations lead to greater service
integration. LAS partnered with the following agencies to provide community education
presentations to Dublin seniors:
Dublin Senior Center and Hope Hospice.
Through a contract with Adult Protective Services (APS), LAS accepts legal referrals for elder
abuse restraining orders and other areas of law as needed.
LAS has relationships with Family Support Services, DayBreak Adult Care Centers, and Alameda
County Department of Children and Family Services, which make referrals for those seniors
needing guardianship assistance and family support or services.
We also work with the State Bar of California, the Alameda County Area Agency on Aging,
Alameda County Courts as well as the California Department of Aging and California Health
Advocates.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
LAS is funded by the Alameda County Department of Social Services (which includes the Area
Agency on Aging) for legal services as well as the cities of Dublin, Union City, Pleasanton,
Alameda, Fremont, Hayward and Livermore. We are also funded by the State Bar of California
and California Department of Social Services. We received funding from private foundations
including California Health Advocates, Hindu Community and Cultural Center, True North, Van
Loben Sels/Rembe Rock, West Davis and Bergard, Bernard E. & Alba Witkin, East Bay Foundation
on Aging and San Francisco Foundation.
During fiscal year 2018/2019, LAS received $1,151,911 from governmental sources, $505,588
from foundations and corporations, $132,491 from court appointed fees, $126,740 from the
State Bar of California, $61,403 from conference sponsorships, registration fees and training
events, and $135,553 from individual donors, client donations and fundraising campaigns.
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Open Heart Kitchen
Open Heart Kitchen Dublin Meal Programs
Organization Information
1141 Catalina Drive #137
Livermore, CA 94550
United States
Tel: (925) 580-1616
Fax:
Website: www.openheartkitchen.org
EIN: 94-3396038
DUNS: 097698521
Official Amount
USD$ 22,500.00
Name and Title of Person Completing Report:
Report 4
Heather Greaux, Executive Director
Program Title:
Report 4
Dublin Meal Programs
Telephone:
4.2.b
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Report 4
925-500-8247
E-Mail:
Report 4
heather@openheartkitchen.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
The Dublin Meal Programs are all underway.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
There were no modifications to the program.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
374 374.00 Total Program Participants
81 81.00 Total Dublin residents
455.00 455.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
4.2.b
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discuss the successes and impacts.
Report 4
All of Open Heart Kitchen's Dublin Meal Programs are going very well. OHK conducted outreach
to low-income seniors in Dublin during Q4.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
0 0.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
0.00 0.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
81 81.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
293 293.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
374.00 374.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
4.2.b
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1 1.00 Low Income (50% to 80% Median)
33 33.00 Very Low Income (30% to 50% Median)
47 47.00 Extremely Low Income (<30% Median)
81.00 81.00 SUBTOTAL
81.00 81.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
58 58.00 Seniors (62 and older)
8 8.00 Disabled
8 8.00 Female-Headed Households
74.00 74.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
28 28.00 White
11 11.00 White + HISPANIC
0.00 Black/African American
3 3.00 Black/African American + HISPANIC
22 22.00 Asian
0.00 Asian + HISPANIC
2 2.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
2 2.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
1 1.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
11 11.00 Other/Multi Racial
1 1.00 Other/Multi Racial + HISPANIC
81.00 81.00 TOTAL
4.2.b
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Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Meals Served
What is your goal for units of service for this fiscal year?
Report 4
0
Please complete the following table regarding the UNIT OF SERVICE listed above:
81 81.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
81.00 81.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
4.2.b
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Please complete the following table regarding the third UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
N/A
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
HHSG grant funds for FY1819 were awarded to Open Heart Kitchen to support the Hot Meal
Program, the Children's Weekend Bag Lunch Program, and the Senior Meal Program. Open Heart
Kitchen serves meals to seniors 5 days a week at the Dublin Senior Center, OHK delivers bag
lunch meals to 7 Dublin schools, and serves hot meals on Saturdays in Dublin.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
Open Heart Kitchen's Senior Meal Program provides necessary nutrition as well as support for
emotional well-being. In addition to having special dietary requirements, seniors are often left
alone for too long without meaningful human interaction. The Senior Meal Program encourages
seniors to get out of the house and socialize with their neighbors in a safe and friendly
environment. Food insecurity especially impacts our growing senior population. Food is a basic
human need and no senior should ever have to question where their next meal is coming from.
With the help of the funds received from the City of Dublin, Open Heart Kitchen distributed bag
lunches to 7 schools in Dublin. Last year, we introduced several new items such as oatmeal and
low sugar granola cereal. And we changed the flavors of the 100% fruit juice and type of muffin
and crackers based on student survey feedback. We also doubled the amount of protein in the
bag lunches as recommended by our Registered Dietician. We strive to provide a delicious and
nutritious source of food to children so that they are healthy and ready to learn.
Open Heart Kitchen's Hot Meal clients are often forced to choose between food and utilities, food
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and medicine, and food or housing. By providing a stable source of food for their families they
can utilize what resources they have left to pay rent or utility bills. If clients can rely on Open
Heart Kitchen for food for the month, they may be able to pay rent and avoid eviction.
Food has the power to transform lives. There are stories of families getting back on their feet
because, despite job loss or illness, they could count on food from Open Heart Kitchen.
“They help us eat healthier every day. They help us to save for a deposit for our future apartment.
OHK also makes us feel part of a community, and it makes us grateful for the kindness of its
volunteers.” – Diner at our Valor Crossing Hot Meal Site
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
Open Heart Kitchen served a total of 54,850 meals in Dublin in FY1819. OHK served 7,191 meals
to seniors at the Dublin Senior Center, OHK delivered 34,140 bag lunch meals to Dublin schools,
and served 13,519 hot meals in Dublin.
OHK's Senior Meal Program underwent a Fiscal Monitoring audit as well as a general operational
and administrative inspection by the Alameda County Social Services Agency, Department of
Adult and Aging Services. The monitoring results were found to be in compliance with minor
corrections suggested. In a letter dated April 12, 2019 the Senior Nutritionist from the Area
Agency on Aging stated, "Mary Louise went to visit the Livermore Community Center and noticed
that there is a significant increase in the number of participants compared to her last visit there.
The atmosphere was cheerful and welcoming. There was a charming presentation—with prizes--
from a center staffmember and many volunteers from a local business were helping out in the
kitchen. Making the site a fun and engaging place makes such a difference in how the program is
perceived! Well done. "
Since the OHK meal sites are a perfect gathering place for clients to gain exposure to other
service providers and their programs, OHK continues to work with other organizations to do
outreach at meal sites.
Open Heart Kitchen has served a total of 435 unduplicated Dublin school children who qualify for
the USDA free/reduced school lunch program during the grant period. Out of the 435 children
served 5 are homeless.
The bag lunch program increases access to healthy foods, especially fresh produce. Every week,
approximately 1,900 pounds of fresh produce are included in the bag lunches such as baby
carrots, apples and oranges. Nutrition education flyers are also sent home in the bag lunches at
least four times a year.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
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Report 4
There were no problems or delays with OHK's meal programs in FY1819. Every year OHK surveys
children who receive the bag lunches to determine what items they really like and which items
may need to be replaced. A mid-year survey of the bag lunch items indicated that one of the new
bag lunch items does not seem to be very popular at a particular school. If it is determined that
the majority of students are rating this particular item as "least favorite", OHK may replace the
item mid-year. It continues to be a challenge to find shelf-stable, nutritious items that are high in
protein and popular with the kids.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
OHK collaborates with several community service organizations in the Tri-Valley. The following
agencies provide fresh produce for the meal programs: The Alameda County Community Food
Bank provides more than 2 pallets of fresh produce weekly, Fertile Groundworks provides a
source of organic produce, and Sunflower Hill provides over 2,000 pounds of fresh produce every
year. OHK also works closely with the Alameda Agency on Aging who provides technical and
financial support for the program.
OHK works closely with the school districts in the Tri-Valley to identify children with the highest
need that will benefit from the Bag Lunch Program. Some children whose families could benefit
from nutrition services do not apply due to social stigma or because they are not eligible because
of immigration status. The relationship that OHK has with the schools is increasingly important so
that some of the most vulnerable families can be identified. The schools are important partners
as they are assuring that the lunches reach the children who are most in need. Overcoming social
stigma and fear of signing up for programs will continue to be a challenge for most service
providers.
Several local corporations provide volunteer grants or pay their employees to volunteer during
work hours. This expands OHK's volunteer workforce and exposes the corporate workforce to its
work, the greater community, and its needs. All of these collaborations play a role in providing
services to OHK's guests and reduces the costs of doing so.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Major Funding Sources:
Alameda County Area Agency on Aging: $260,343
City of Livermore: $10,000
City of Pleasanton: $60,818
Corporate Grants: $98,431
Foundation Grants: $203,535
Senior Program Revenue: $100,867
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Senior Support Program of the Tri Valley
Case Management
Organization Information
5353 Sunol Blvd
Pleasanton, CA 94566
United States
Tel: (925) 931-5379
Fax: (925) 931-3499
Website: www.ssptv.org
EIN: 20-3225569
DUNS: 19-4024761
Official Amount
USD$ 13,200.00
Name and Title of Person Completing Report:
Report 4
robert taylor
Program Title:
Report 4
Senior Support Program of the Tri-Valley
Telephone:
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Report 4
925 931-5394
E-Mail:
Report 4
rtaylor@ssptv.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
The current case management program is successfully responding to unmet community needs
by serving as a one-stop-resource shop. With the addition of senior housing in Dublin, our case
managers have received more and more requests for services. We find more seniors in Dublin
speak Mandarin, thus we have staff/volunteers to help interpret and provide services.
Our case managers continue to receive referrals of isolated, low-income seniors who do not have
many friends or family in the area. For example, Adult Protective Services (APS) referred Ms. U,
who’s primary language is Mandarin, lives in a Dublin senior apartment, and fell victim to a
telephone scam. Case managers are key in identifying, coordinating, and carrying out appropriate
services to meet seniors' needs.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
na
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
4.2.b
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39 39.00 Total Program Participants
39 39.00 Total Dublin residents
78.00 78.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
We had a very strong quarter reaching 39 clients. We have experienced increase time per client
over the last few quarters. We believe this trends is somewhat representative of things to come
regarding senior services. The older population (80+) is increasing and this requires more time
since the older senior population has more immediate needs.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
65 65.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
65.00 65.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
39 39.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
4.2.b
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na 0.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
39.00 39.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
21 21.00 Low Income (50% to 80% Median)
13 13.00 Very Low Income (30% to 50% Median)
5 5.00 Extremely Low Income (<30% Median)
39.00 39.00 SUBTOTAL
39.00 39.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
39 39.00 Seniors (62 and older)
4 4.00 Disabled
34 34.00 Female-Headed Households
77.00 77.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
19 19.00 White
4 4.00 White + HISPANIC
3 3.00 Black/African American
0.00 Black/African American + HISPANIC
8 8.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
4.2.b
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0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
5 5.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
39.00 39.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
seniors served new and one time only
What is your goal for units of service for this fiscal year?
Report 4
71
Please complete the following table regarding the UNIT OF SERVICE listed above:
48 48.00 Number of persons assisted with new access to a
service.
23 23.00 Number of persons assisted with improved access
to a service.
0.00 Number of persons assisted who no longer have
access to a substandard service.
71.00 71.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
na
Please complete the following table regarding the second UNIT OF SERVICE listed above:
na 0.00 Number of persons assisted with new access to a
service.
na 0.00 Number of persons assisted with improved access
to a service.
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na 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
na
Please complete the following table regarding the third UNIT OF SERVICE listed above:
na 0.00 Number of persons assisted with new access to a
service.
na 0.00 Number of persons assisted with improved access
to a service.
na 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
na
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
The purpose of the grant is to provide comprehensive case management for Dublin seniors. Our
mission is to help Dublin seniors remain healthy, well and self-sustaining at home. All of our 17
program are designed to support seniors in their efforts to remain at home as long as possible.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
We provided comprehensive case management to 62 clients. Additionally, we have served an
increasing number of mandarin speaking seniors in Dublin. We work closely with the fire/police
dept, local health organizations and cbo's regarding referrals. We are building a network of
volunteers that can help us address the growth in seniors looking for supportive services.
4.2.b
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FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
We believe the program is very successful. We missed our target by 3 clients but the amount of
time required to provide complete case management has increased over the last year or so. We
believe the increased service hours per client is something we'll need to address moving forward.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
na
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
We work closely with the following agencies for referrals and support services:
-Dublin fire/police dept's
-Health organization such as Axis Community, Stanford Valley Care, Kaiser, etc..
-Legal Aid for Seniors
-City Serve
-CRIL
-Dublin Senior Center
-Rotary Clubs
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
na
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Spectrum Community Services
Meals on Wheels for Dublin's Homebound Elderly
Organization Information
2621 Barrington Court
Hayward, CA 94545
United States
Tel: (510) 881-0300 x243
Fax: (510) 537-3340
Website: www.spectrumcs.org
EIN: 94-1748275
DUNS: 555899202
Official Amount
USD$ 13,000.00
Name and Title of Person Completing Report:
Report 4
Becky Bruno
Program Title:
Report 4
Senior Nutrition Program Manager
Telephone:
4.2.b
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Report 4
510-876-8807
E-Mail:
Report 4
bbruno@SpectrumCS.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Spectrum Community Services is serving nutritious meals to homebound seniors in Livermore
every week day. The meals provided meet the nutrition requirements outlined in Title III C of the
Older Americans Act. In addition to providing a hot, nutritious meal, the volunteer delivery drivers
provide a safety and wellness check to ensure the client's well-being. This interaction allows for
needed social connection for these homebound elderly.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
N/A
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
488 488.00 Total Program Participants
95 95.00 Total Dublin residents
4.2.b
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583.00 583.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
We are happy to report that we have been delivering meals to ALL Dublin clients who qualify for
home-delivered meals and request our service. The Meals on Wheels program benefits from
leveraging staffing throughout the Tri-Valley, sharing one part-time coordinator between Dublin,
Pleasanton and Sunol service areas as well as one part-time Supervisor for this area and
Livermore. The trained community volunteers are key to keeping our costs down and helping
make real community connections for both the homebound elderly and volunteers.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
50 50.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
50.00 50.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
15 15.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
32 32.00 Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
4.2.b
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(unduplicated; if project serves only Dublin clients,
enter a zero)
47.00 47.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Low Income (50% to 80% Median)
8 8.00 Very Low Income (30% to 50% Median)
7 7.00 Extremely Low Income (<30% Median)
15.00 15.00 SUBTOTAL
15.00 15.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
15 15.00 Seniors (62 and older)
0.00 Disabled
2 2.00 Female-Headed Households
17.00 17.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
7 7.00 White
0.00 White + HISPANIC
0.00 Black/African American
0.00 Black/African American + HISPANIC
1 1.00 Asian
0.00 Asian + HISPANIC
0.00 American Indian/Alaskan Native
0.00 American Indian/Alaskan Native + HISPANIC
0.00 Native Hawaiian/Other Pacific Islander
0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
0.00 American Indian/ Alaskan Native and White
0.00 American Indian/ Alaskan Native and White +
HISPANIC
0.00 Asian and White
0.00 Asian and White + HISPANIC
0.00 Black/African American and White
0.00 Black/African American and White + HISPANIC
0.00 American Indian/Alaskan Native and Black/African
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American
0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
7 7.00 Other/Multi Racial
0.00 Other/Multi Racial + HISPANIC
15.00 15.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
Meals Served
What is your goal for units of service for this fiscal year?
Report 4
5,000
Please complete the following table regarding the UNIT OF SERVICE listed above:
15 15.00 Number of persons assisted with new access to a
service.
15 15.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
30.00 30.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the second UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
4.2.b
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0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
N/A
Please complete the following table regarding the third UNIT OF SERVICE listed above:
0 0.00 Number of persons assisted with new access to a
service.
0 0.00 Number of persons assisted with improved access
to a service.
0 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
N/A
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
The Meals on Wheels program helps to increase Dublin homebound seniors’ chances of
remaining independent in their homes. The program provides up to seven healthy, balanced
meals each week. This program not only helps with nutrition but provides a safety and wellness
check.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
Spectrum was able to provide 6,283 meals to 50 clients over this last fiscal year. The Meals on
Wheels program helps to increase chances for senior residents of Dublin to remain independent
in their homes. The program provides up to 7 healthy, balanced meals each week. This program
not only helps with nutrition but provides a safety check. The client can rely on the Meals on
Wheels driver to come by each day and check on their safety and well being.
4.2.b
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FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
We set a goal to serve at least 50 homebound Dublin seniors 5,000 meals during the fiscal year.
We met our goal by serving 50 seniors, and exceeded the number of meals served by 1,283, the
total being 6,283 (126% of goal) in FY 2018-19. We feel we were successful in meeting a very real
need in our community.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
We started the year not serving meals on weekends due to low funding. Through fundraising
efforts in September, we were able to resume weekend meals in November.
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
Stanford Health Care - Valleycare: The hospital prepares the meals that we deliver to the clients.
The hospital also provides us with an office space for our Livermore employees.
Senior Support Program of the Tri-Valley: Provides a broad range of social services and care
management for Spectrum's seniors, and makes regular referrals to our Meals on Wheels
program.
Alameda County Area Agency on Aging: Provides countywide services and a 1-800 number
assistance line; they are the contractor with Spectrum's Congregate Meals and Meals on Wheels
to seniors as well.
City of Dublin Senior Center: Provides a venue and opportunities for Spectrum to increase
awareness of the Meals on Wheels program.
Spectrum's coordinated service network enables the Meals Coordinator to effectively provide
access to needed supportive services such as the Senior Support Program of the Tri-Valley. In
addition, seniors are often referred to Spectrum's own Low-Income Home Energy Assistance
Program (LIHEAP) and Weatherization services.
4.2.b
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FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Livermore: $18,324
Pleasanton: $11,000
Area Agency on Aging: $29,179
Measure A: $75,000
Meals on Wheels of Alameda County: $74,816
Client Donations: $56,708
Private Donations: $91,232
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Tri-Valley Haven
Domestic Violence Services Program
Organization Information
3663 Pacific Avenue
Livermore, CA 94550
United States
Tel: (925) 449-5845 x
Fax: (925) 449-2684 x
Website: www.trivalleyhaven.org
EIN: 94-2462357
DUNS: 834704538
Official Amount
USD$ 9,625.00
Name and Title of Person Completing Report:
Report 4
Joe Maguigad
Program Title:
Report 4
Data Manager
Telephone:
4.2.b
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Report 4
925-667-2718
E-Mail:
Report 4
joe@trivalleyhaven.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Our program continues to provide shelter and supportive services to survivors of domestic
violence and their children, including our Crisis Line, which is answered around the clock by a live
crisis counselor who has completed state-approved training for Domestic Violence and Sexual
Assault counselors. The line operates 365 days a year, and is staffed by Tri-Valley Haven staff and
a team of dedicated volunteers.
If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
N/A
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
922 922.00 Total Program Participants
Total Dublin residents
4.2.b
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100 100.00
1,022.00 1,022.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
The project was very successful, responding to 142 calls from Dublin residents, nearly twice our
stated goal of 75. The program is extremely efficient in that volunteers answer the line overnight
and at other times when staff is not in the office.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
75 75.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
75.00 75.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
100 100.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
822 822.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
4.2.b
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922.00 922.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
n/a 0.00 Low Income (50% to 80% Median)
n/a 0.00 Very Low Income (30% to 50% Median)
n/a 0.00 Extremely Low Income (<30% Median)
0.00 0.00 SUBTOTAL
0.00 0.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
n/a 0.00 Seniors (62 and older)
n/a 0.00 Disabled
n/a 0.00 Female-Headed Households
0.00 0.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
n/a 0.00 White
n/a 0.00 White + HISPANIC
n/a 0.00 Black/African American
n/a 0.00 Black/African American + HISPANIC
n/a 0.00 Asian
n/a 0.00 Asian + HISPANIC
n/a 0.00 American Indian/Alaskan Native
n/a 0.00 American Indian/Alaskan Native + HISPANIC
n/a 0.00 Native Hawaiian/Other Pacific Islander
n/a 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
n/a 0.00 American Indian/ Alaskan Native and White
n/a 0.00 American Indian/ Alaskan Native and White +
HISPANIC
n/a 0.00 Asian and White
n/a 0.00 Asian and White + HISPANIC
n/a 0.00 Black/African American and White
n/a 0.00 Black/African American and White + HISPANIC
n/a 0.00 American Indian/Alaskan Native and Black/African
American
n/a 0.00 American Indian/Alaskan Native and Black/African
4.2.b
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American + HISPANIC
n/a 0.00 Other/Multi Racial
n/a 0.00 Other/Multi Racial + HISPANIC
0.00 0.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
n/a
What is your goal for units of service for this fiscal year?
Report 4
n/a
Please complete the following table regarding the UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
4.2.b
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not have a third unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
N/A
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
applicable, explain why your agency did not spend the entire grant.
Report 4
Tri-Valley Haven's Domestic Violence Services Program provided assistance with DV related issues
through Crisis Line and Domestic Violence Shelter.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
The crisis line provides crisis counseling, information and referrals for domestic violence and
sexual assault and other crisis situations. It is the point of entry for our domestic violence shelter,
provides safety planning for those in abusive situations while they weigh their options, and
information about other Tri-Valley Haven services such as our restraining order clinics and
counseling services. We reach out to the community through in-person presentations for schools
and service groups, at community events such as the Dublin St. Patrick’s Day festival, fliers,
newsletters and annual briefings at Dublin Police Services to keep them updated and informed
about our services.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
4.2.b
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measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
The program was very successful, responding to 67 more Dublin calls than our goal of 75. This
increase in calls demonstrates to us that our outreach efforts have been effective.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
N/A
FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
Tri-Valley Haven collaborates with over 70 agencies to coordinate services and referrals for
clients, and training for our staff and volunteers, including social services agencies, medical
providers (including Kaiser Permanente, which recently opened new offices in Dublin we already
have a connection with the doctor who will be heading up their family violence prevention task
force), law enforcement agencies and legal services.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
State: $360,3022
County: $117,138
Local: $48,000
Foundation: $4,000
In-Kind: PGE/CARE Utilities
4.2.b
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City of Dublin
Parks & Community Services Department
2018-2019 Human Services Grant Program
Tri-Valley Haven
Homeless Services Program
Organization Information
3663 Pacific Avenue
Livermore, CA 94550
United States
Tel: (925) 449-5845 x
Fax: (925) 449-2684 x
Website: www.trivalleyhaven.org
EIN: 94-2462357
DUNS: 834704538
Official Amount
USD$ 10,625.00
Name and Title of Person Completing Report:
Report 4
Joe Maguigad
Program Title:
Report 4
Data Manager
Telephone:
4.2.b
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Report 4
925-667-2718
E-Mail:
Report 4
joe@trivalleyhaven.org
Please indicate what type of grant funding you are receiving AND whether or not this is your first
or final report.
General Fund/Affordable Housing Fund, FIRST Report
General Fund/Affordable Housing Fund, Neither FIRST nor FINAL Report
General Fund/Affordable Housing Fund, FINAL Report
Community Development Block Grant (CDBG), FIRST Report
Community Development Block Grant (CDBG), Neither FIRST nor FINAL Report
Community Development Block Grant (CDBG), FINAL Report
Describe the current status of your project or program (e.g., planning, pre-development, activity
underway, service marketing, etc.) and the current focus of any activity.
Report 4
Tri-Valley Haven’s Sojourner House continues to provide homeless clients which consist of
women, women with children, two parent families with children, men with children. Participants
are offered up to six months shelter residency.
Adult shelter clients are provided case management, life skills classes, parenting groups and
counseling services. Weekly group parenting classes and Life Skills groups were held for shelter
residence. Counseling services are available to our residents.
Tri-Valley Haven participates Southern Alameda County Housing/Jobs LINKAGES program which
provides a Case Manager to assist shelter clients. These participating residents receive support
and continued case management services for up to one year.
Our Food Pantry continues to provide food and personal necessities to low income, homeless,
and “at risk of becoming homeless” Tri-Valley residents with Alameda County Community Food
Bank distributions of USDA, Emergency Food Box allocations and donations. We participate in the
Grocery Rescue Program which includes weekly pickups at our community grocery stores which
include fresh bread, meat, fish, eggs and produce. Client receive vouchers for TVH’s Thrift Store,
social services referrals, and Valley Humane Society “AniMeals.”
Once a month our Mobile Food Pantry distributes USDA items, meat and produce at three
housing complexes in Dublin: Wexford and Carlow Court Apartments and Wicklow Square. These
efforts assist individuals who are not able to travel to the food pantry site.
The Food Pantry Coordinator relies on community volunteers each week to pick up food, provide
counter assistance and coordinate the Mobile Food Pantry.
4.2.b
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If applicable, describe any modifications to the project or program goals, timelines, etc., and
reason(s) for change. If you have not submitted invoices due to project delays, please provide
details here.
Report 4
In December 2018 Tri-Valley Haven commenced participation in the county-wide mandated
Coordinated Entry System (CES). Potential clients at Sojourner House are no longer screened by
Tri-Valley Haven staff. Individuals and families in need of shelter are now instructed to call 211 at
which time they will be referred to a particular CES Hub. Assessments are then completed which
score the individuals vulnerability, i.e. mental health, health, substance abuse. The higher the
individual’s vulnerability the higher the score they receive. Individuals with the highest scores are
the ones referred to shelters throughout the county. Sojourner staff alerts CES Hub staff when
there are openings. We have notified CES staff that homeless in the Tri-Valley Area are preferred.
This, however, does not guarantee an actual number of individuals referred from the Tri-Valley
Area.
How many TOTAL participants were served by this PROJECT/PROGRAM THIS QUARTER? How many
of those participants are Dublin residents?
778 778.00 Total Program Participants
108 108.00 Total Dublin residents
886.00 886.00 TOTAL
Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were the goals
outlined in the application met? Was the PROJECT/PROGRAM carried out efficiently? Please
discuss the successes and impacts.
Report 4
We believe that our Homeless and Family Support Services continue to be a success. We define
success in terms of both the quality of our services and in our ability to meet, and hopefully
exceed, the needs of our program participants from the Tri-Valley community. During the
reporting period we were able to meet and exceed the projected number of unduplicated Dublin
clients to be served (425). During the reporting period 108 new Dublin clients were served.
Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
Please indicate how client data are reported for this project (please keep consistent for
questions 11 through 13 and with your original application):
Persons
Households
4.2.b
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Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS TO BE
SERVED using the indicator chosen above (persons OR households)
425 425.00
Numeric GOAL stated in your Agreement for the
number of Dublin clients to be served THIS FISCAL
YEAR (unduplicated)
425.00 425.00 TOTAL
Please complete the following table regarding the NUMBER OF UNDUPLICATED CLIENTS SERVED
during this reporting period using the indicator chosen above (persons OR households):
108 108.00
Number of NEW DUBLIN CLIENTS served by this
project during this reporting period (unduplicated)
[NOTES: In the 1st quarter report, all unduplicated
clients are considered to be new. In the subsequent
3 quarterly reports, include only new unduplicated
clients who were not included in the previous
report.]
670 670.00
Number of NEW CLIENTS AGENCY-WIDE served by
this project during this reporting period
(unduplicated; if project serves only Dublin clients,
enter a zero)
778.00 778.00 TOTAL
Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
0 0.00 Low Income (50% to 80% Median)
11 11.00 Very Low Income (30% to 50% Median)
97 97.00 Extremely Low Income (<30% Median)
108.00 108.00 SUBTOTAL
108.00 108.00 TOTAL
14. Please indicate the number of new, unduplicated DUBLIN clients served during this reporting
period, as reported in 11B above, who met the following special categories (note that some
clients may meet multiple categories and some not any):
39 39.00 Seniors (62 and older)
6 6.00 Disabled
20 20.00 Female-Headed Households
65.00 65.00 TOTAL
List the number of new, unduplicated Dublin clients your agency served during this reporting
period in the following race/ethnicity categories. [Notes: Total must equal 11B. HUD considers
"Hispanic" as an ethnicity and not a separate race.]
4.2.b
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36 36.00 White
0 0.00 White + HISPANIC
9 9.00 Black/African American
0 0.00 Black/African American + HISPANIC
41 41.00 Asian
0 0.00 Asian + HISPANIC
0 0.00 American Indian/Alaskan Native
0 0.00 American Indian/Alaskan Native + HISPANIC
1 1.00 Native Hawaiian/Other Pacific Islander
0 0.00 Native Hawaiian/Other Pacific Islander + HISPANIC
9 9.00 American Indian/ Alaskan Native and White
0 0.00 American Indian/ Alaskan Native and White +
HISPANIC
0 0.00 Asian and White
0 0.00 Asian and White + HISPANIC
0 0.00 Black/African American and White
0 0.00 Black/African American and White + HISPANIC
0 0.00 American Indian/Alaskan Native and Black/African
American
0 0.00 American Indian/Alaskan Native and Black/African
American + HISPANIC
8 8.00 Other/Multi Racial
4 4.00 Other/Multi Racial + HISPANIC
108.00 108.00 TOTAL
Please define the primary UNIT OF SERVICE you use when tracking this project, submitting
invoices, etc. AND What is your goal for units of service for this fiscal year?
Report 4
n/a
What is your goal for units of service for this fiscal year?
Report 4
n/a
Please complete the following table regarding the UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
4.2.b
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to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had TWO unit of service types, please define the second UNIT OF SERVICE here (if you did
not have a second unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the second UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
If you had THREE unit of service types, please define the third UNIT OF SERVICE here (if you did
not have a third unit of service, enter “N/A”):
Report 4
n/a
Please complete the following table regarding the third UNIT OF SERVICE listed above:
n/a 0.00 Number of persons assisted with new access to a
service.
n/a 0.00 Number of persons assisted with improved access
to a service.
n/a 0.00 Number of persons assisted who no longer have
access to a substandard service.
0.00 0.00 TOTAL
Please include any additional comments or clarifications here:
Report 4
n/a
FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds were granted. If
4.2.b
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applicable, explain why your agency did not spend the entire grant.
Report 4
Funding supported Tri-Valley Haven’s Homeless and Family Support Service programs. TVH’s
family shelter provided homeless clients with support services while the Food Pantry provided
nutritious food to low income & homeless Tri-Valley residents.
FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program funded. Provide
detail on how the program responded to needs within the community. Describe any new and
creative methods the agency implemented to meet community needs.
Report 4
During the fiscal year Sojourner House provided 41 Adults and 32 Children with shelter and
support services. Sojourner House accepts two-parent households and single-father households,
thus addressing a huge need within the community. Because of the scope of our agency, other
services provided are through our Food pantry and the TVH Thrift Store. We hold annual
community events such as our Holiday Food/Gift Distribution and our Back-To-School Backpack
program that provide valuable community outreach as well as assistance for shelter clients.
During the fiscal year Tri-Valley Haven’s Food Pantry served 201 households. TVH’s Mobile Food
Pantry served 85 households. We actively network and outreach to the local community to solicit
food donations to meet the needs of our program participants. We continue to assist the Valley
Humane Society with their “AniMeals” program to provide community members free pet food
once a month. We also continue to provide a Mobile Food Pantry service each month at three
Dublin housing complexes in Dublin: Wexford Way and Carlow Court Apartments and Wicklow
Square.
FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success? How do you
measure the success of the program? Did it meet or exceed the goals and outcomes described in
the performance measures in the original application? If not, wh
Report 4
The TVH Food Pantry and Sojourner House programs are a continuing success. This success is
defined by our ability to meet, and hopefully exceed, the needs of our program participants from
the Tri-Valley community. Tri-Valley Haven exceeded the original objective of serving 450 Dublin
clients. During the fiscal year we served 523 Dublin clients.
FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the project. How
were they handled? What effects were there on project costs? Describe any changes that made
the project successful or will make it successful in future yea
Report 4
Tri-Valley Haven commenced participation in the county-wide mandated Coordinated Entry
System in December 2018. This clearly has affected the potential for the number of Tri-Valley
Area homeless to be referred for placement at Sojourner House.
4.2.b
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FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project. Describe the
nature of the collaboration.
Report 4
The Tri-Valley Haven Food Pantry receives a monthly food delivery from the Alameda County
Community Food Bank consisting of USDA and Emergency Food Box allocations. Our involvement
in the local Food Rescue Program includes weekly pickups at Target, Trader Joe’s, Walmart, the
Walmart Neighborhood Store, Nob Hill/Raley’s, Grocery Outlet and Safeway. TVH’s Food Pantry is
a member of the FEED TRI VALLEY (Give Local/Stay Local) project along with other Tri-Valley food
pantries. TVH’s Food Pantry benefits from food drives sponsored by local churches, businesses
and schools. Private donors provide gift cards to local stores which allow the Food Pantry
Coordinator to purchase items in low supply or items to meet special dietary needs. Assist Valley
Humane Society with their “AniMeals” program. TVH also receives local grants (Kaiser
Permanente and StopWaste) to support and expand Food Pantry Operations.
FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this particular project? If
so, list sources and amounts.
Report 4
Local: $116,000
County: $204,753
Corporation: $7,201
Faith and Individual Donations, Fundraising: $32,286
In-Kind Donations: $441,184 (note: this is food donations ONLY. This is NOT cash donations)
4.2.b
Packet Pg. 162 Attachment: 2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports (Fiscal Year 2018-19 HSC Grant Program Year End Report)
10/25/2019 2018-2019 Human Services Grant Program
https://www.zoomgrants.com/customreport.asp 148
4.2.b
Packet Pg. 163 Attachment: 2. Fiscal Year 2018-2019 Human Services Grant Program Final Reports (Fiscal Year 2018-19 HSC Grant Program Year End Report)