HomeMy WebLinkAboutReso 07-26 Approving Agreement Revize Software Systems Website Redesign and Related Services
Reso. No. 07-26, Item 5.4, Adopted 02/17/2026 Page 1 of 2
RESOLUTION NO. 07 – 26
A RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF DUBLIN
APPROVING AN AGREEMENT WITH REVIZE SOFTWARE SYSTEMS FOR WEBSITE REDESIGN AND
RELATED SERVICES
WHEREAS, the City of Dublin relies on its website and related digital platforms to provide essential
information and services to residents, businesses, and visitors; and
WHEREAS, modernization of the City’s digital platforms is necessary to ensure accessibility,
usability, security, and compliance with applicable federal and state requirements, including the
Americans with Disabilities Act and Web Content Accessibility Guidelines (W CAG) Version 2.1, Level AA;
and
WHEREAS, on November 7, 2025, the City issued a Request for Proposals seeking qualified firms
to provide website redesign, hosting, content management, accessibility, security, and related services,
with proposals due on December 5, 2025; and
WHEREAS, following a competitive evaluation process that included review by a cross-
departmental panel and interviews with shortlisted firms, Revize Software Systems (“Revize”) was
determined to be the most qualified firm to provide the requested services; and
WHEREAS, Revize specializes in public-sector website design and content management solutions
and has extensive experience providing scalable, accessible, and secure websites for municipal agencies;
and
WHEREAS, the scope of work under the Agreement includes comprehensive website design and
implementation services for the City’s primary website, including a custom landing page for Dublin Police
Services, the Wave website, and a potential standalone Economic Development website; and
WHEREAS, the scope of services further includes cloud hosting, accessibility compliance tools,
security, content migration, staff training, ongoing technical support, and optional features such as AI -
powered search and an integrated chatbot.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Dublin does hereby
approve the agreement with Revize Software Systems for Website Redesign and Related Services,
attached hereto as Exhibit A to this Resolution.
BE IT FURTHER RESOLVED that the City Manager is authorized to execute the amendments to the
agreements, attached hereto as Exhibit A, and make any necessary, non-substantive changes to carry out
the intent of this Resolution; and future additions to Revize Software Systems in excess of $100,000,
subject to available budget appropriated as long as the City continues to utilize Revize Software Systems.
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Reso. No. 07-26, Item 5.4, Adopted 02/17/2026 Page 2 of 2
PASSED, APPROVED AND ADOPTED BY the City Council of the City of Dublin, on this 17th day of
February, 2026 by the following vote:
AYES: Councilmembers Josey, McCorriston, Morada, Qaadri and Mayor Hu
NOES:
ABSENT:
ABSTAIN:
______________________________
Mayor
ATTEST:
_________________________________
City Clerk
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CONSULTING SERVICES AGREEMENT BETWEEN
THE CITY OF DUBLIN AND REVIZE SOFTWARE SYSTEMS (“REVIZE”)
FOR WEBSITE REDESIGN AND RELATED SERVICES
THIS AGREEMENT for consulting services is made by and between the City of Dublin
(“City”) and Revize Software Systems (“Consultant”) (together sometimes referred to as
the “Parties”) as of February 17, 2026 (the “Effective Date”).
Section 1.SERVICES.Subject to the terms and conditions set forth in this Agreement,
Consultant shall provide to City the services described in the Scope of Work attached as
Exhibit A at the time and place and in the manner specified therein. In the event of a
conflict in or inconsistency between the terms of this Agreement and Exhibit A, the
Agreement shall prevail.
1.1 Term of Services. The term of this Agreement shall begin on the Effective
Date and shall end on February 17, 2036, unless the term of the Agreement is
otherwise terminated or extended, as provided for in Section 8. The time
provided to Consultant to complete the services required by this Agreement
shall not affect the City’s right to terminate the Agreement, as referenced in
Section 8. Notwithstanding the foregoing this Agreement may be extended
on a month to month basis for up to 6 months upon the written consent of
the Consultant and the City Manager, provided that: a) sufficient funds have
been appropriated for such purchase, b) the price charged by the Consultant
for the provision of the services described in Exhibit A does not increase.
None of the foregoing shall affect the City’s right to terminate the Agreement
as provided for in Section 8.
1.2 Standard of Performance. Consultant shall perform all services required
pursuant to this Agreement in the manner and according to the standards
observed by a competent practitioner of the profession in which Consultant
is engaged.
1.3 Assignment of Personnel. Consultant shall assign only competent
personnel to perform services pursuant to this Agreement. In the event that
City, in its sole discretion, at any time during the term of this Agreement,
desires the reassignment of any such persons, Consultant shall,
immediately upon receiving notice from City of such desire of City, reassign
such person or persons.
1.4 Time.Consultant shall devote such time to the performance of services
pursuant to this Agreement as may be reasonably necessary to meet the
standard of performance provided in Subsection 1.2 above and to satisfy
Consultant’s obligations hereunder.
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Section 2.COMPENSATION. City hereby agrees to pay Consultant a sum not to exceed
$330,874, notwithstanding any contrary indications that may be contained in Consultant’s
proposal, for services to be performed under this Agreement. In the event of a conflict
regarding the amount of compensation between this Agreement and Consultant’s
proposal, the Agreement shall prevail. City shall pay Consultant for services rendered
pursuant to this Agreement at the time and in the manner set forth herein. The payments
specified below shall be the only payments from City to Consultant for services rendered
pursuant to this Agreement. Consultant shall submit all invoices to City in the manner
specified herein. Except as specifically authorized by City in writing, Consultant shall not
bill City for duplicate services performed by more than one person.
Consultant and City acknowledge and agree that compensation paid by City to Consultant
under this Agreement is based upon Consultant’s estimated costs of providing the
services required hereunder, including salaries and benefits of employees and
subcontractors of Consultant. Consequently, the Parties further agree that compensation
hereunder is intended to include the costs of contributions to any pensions and/or
annuities to which Consultant and its employees, agents, and subcontractors may be
eligible. City therefore has no responsibility for such contributions beyond compensation
required under this Agreement.
2.1 Invoices.Consultant shall submit invoices, not more often than once a
month during the term of this Agreement, based on the cost for services
performed prior to the invoice date. No individual performing work under this
Agreement shall bill more than 2,000 hours in a fiscal year unless approved,
in writing, by the City Manager or his/her designee. Invoices shall contain the
following information:
Serial identifications of progress bills; i.e., Progress Bill No. 1 for the first
invoice, etc.;
The beginning and ending dates of the billing period;
A Task Summary containing the original contract amount, the amount of
prior billings, the total due this period, the balance available under the
Agreement, and the percentage of completion;
A copy of the applicable time entries or time sheets shall be submitted
showing the following:
o Daily logs of total hours worked by each individual performing
work under this Agreement;
o Hours must be logged in increments of tenths of an hour or
quarter hour;
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o If this Agreement covers multiple projects, all hours must also
be logged by project assignment; and
o A brief description of the work
The total number of hours of work performed under the Agreement by
Consultant and each employee, agent, and subcontractor of Consultant
performing services hereunder;
The Consultant’s signature;
Consultant shall give separate notice to the City when the total number
of hours worked by Consultant and any individual employee, agent, or
subcontractor of Consultant reaches or exceeds 800 hours within a 12-
month period under this Agreement and any other agreement between
Consultant and City. Such notice shall include an estimate of the time
necessary to complete work described in Exhibit A and the estimate of
time necessary to complete work under any other agreement between
Consultant and City, if applicable.
2.2 Monthly Payment. City shall make monthly payments, based on invoices
received, for services satisfactorily performed. City shall have 30 days from
the receipt of an invoice that complies with all of the requirements above to
pay Consultant.
2.3 Final Payment.City shall pay the last 10% of the total sum due pursuant to
this Agreement within 60 days after completion of the services and submittal
to City of a final invoice, if all services required have been satisfactorily
performed.
2.4 Total Payment. City shall pay for the services to be rendered by Consultant
pursuant to this Agreement. City shall not pay any additional sum for any
expense or cost whatsoever incurred by Consultant in rendering services
pursuant to this Agreement. City shall make no payment for any extra,
further, or additional service pursuant to this Agreement.
In no event shall Consultant submit any invoice for an amount in excess of
the maximum amount of compensation provided above, either for a task or
for the entire Agreement, unless the Agreement is modified prior to the
submission of such an invoice by a properly executed change order or
amendment.
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2.5 Hourly Fees.Fees for work performed by Consultant on an hourly basis shall
not exceed the amounts shown on the compensation schedule attached
hereto as Exhibit A.
2.6 Intentionally deleted.
2.7 Payment of Taxes. Consultant is solely responsible for the payment of
employment taxes incurred under this Agreement and any similar federal or
state taxes.
2.8 Payment upon Termination.In the event that the City or Consultant
terminates this Agreement pursuant to Section 8, the City shall compensate
the Consultant for all outstanding costs incurred for work satisfactorily
completed as of the date of written notice of termination. Consultant shall
maintain adequate logs and timesheets to verify costs incurred to that date.
2.9 Authorization to Perform Services.The Consultant is not authorized to
perform any services or incur any costs whatsoever under the terms of this
Agreement until receipt of authorization from the Contract Administrator.
Section 3.FACILITIES AND EQUIPMENT. Except as set forth herein, Consultant shall, at
its sole cost and expense, provide all facilities and equipment that may be necessary to
perform the services required by this Agreement. City shall make available to Consultant
only the facilities and equipment listed in this section, and only under the terms and
conditions set forth herein.
City shall furnish physical facilities such as desks, filing cabinets, and conference space,
as may be reasonably necessary for Consultant’s use while consulting with City
employees and reviewing records and the information in possession of the City. The
location, quantity, and time of furnishing those facilities shall be in the sole discretion of
City. In no event shall City be obligated to furnish any facility that may involve incurring any
direct expense, including but not limited to computer, long-distance telephone or other
communication charges, vehicles, and reproduction facilities.
Section 4.INSURANCE REQUIREMENTS.Before fully executing this Agreement,
Consultant, at its own cost and expense, unless otherwise specified below, shall procure
the types and amounts of insurance listed below against claims for injuries to persons or
damages to property that may arise from or in connection with the performance of the
work hereunder by the Consultant and its agents, representatives, employees, and
subcontractors. Consistent with the following provisions, Consultant shall provide proof
satisfactory to City of such insurance that meets the requirements of this section and
under forms of insurance satisfactory in all respects, and that such insurance is in effect
prior to beginning work. Consultant shall maintain the insurance policies required by this
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section throughout the term of this Agreement. The cost of such insurance shall be
included in the Consultant's bid or proposal. Consultant shall not allow any subcontractor
to commence work on any subcontract until Consultant has obtained all insurance
required herein for the subcontractor(s) and provided evidence to City that such insurance
is in effect. VERIFICATION OF THE REQUIRED INSURANCE SHALL BE SUBMITTED AND
MADE PART OF THIS AGREEMENT PRIOR TO EXECUTION. Consultant shall maintain all
required insurance listed herein for the duration of this Agreement.
4.1 Workers’Compensation.
4.1.1 General Requirements.Consultant shall, at its sole cost and
expense, maintain Statutory Workers’ Compensation Insurance and
Employer’s Liability Insurance for any and all persons employed
directly or indirectly by Consultant. The Statutory Workers’
Compensation Insurance and Employer’s Liability Insurance shall be
provided with limits of not less than $1,000,000 per accident. In the
alternative, Consultant may rely on a self-insurance program to meet
these requirements, but only if the program of self-insurance
complies fully with the provisions of the California Labor Code.
Determination of whether a self-insurance program meets the
standards of the California Labor Code shall be solely in the
discretion of the Contract Administrator.
The Workers’ Compensation policy shall be endorsed with a waiver of
subrogation in favor of the entity for all work performed by the
Consultant, its employees, agents, and subcontractors.
4.1.2 Submittal Requirements. To comply with Subsection 4.1, Consultant
shall submit the following:
a. Certificate of Liability Insurance in the amounts specified in
the section; and
b. Waiver of Subrogation Endorsement as required by the
section.
4.2 Commercial General and Automobile Liability Insurance.
4.2.1 General Requirements.Consultant, at its own cost and expense,
shall maintain commercial general liability insurance for the term of
this Agreement in an amount not less than $1,000,000 and
automobile liability insurance for the term of this Agreement in an
amount not less than $1,000,000 per occurrence, combined single
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limit coverage for risks associated with the work contemplated by this
Agreement. If a Commercial General Liability Insurance or an
Automobile Liability form or other form with a general aggregate limit
is used, either the general aggregate limit shall apply separately to the
work to be performed under this Agreement or the general aggregate
limit shall be at least twice the required occurrence limit. Such
coverage shall include but shall not be limited to, protection against
claims arising from bodily and personal injury, including death
resulting therefrom, and damage to property resulting from activities
contemplated under this Agreement, including without limitation,
blanket contractual liability and the use of owned and non-owned
automobiles.
4.2.2 Minimum Scope of Coverage.Commercial general coverage shall be
at least as broad as Insurance Services Office Commercial General
Liability occurrence form CG 0001 (most recent edition) covering
comprehensive General Liability on an “occurrence” basis.
Automobile coverage shall be at least as broad as Insurance Services
Office Automobile Liability form CA 0001, Code 1 (any auto). No
endorsement shall be attached limiting the coverage.
4.2.3 Additional Requirements. Each of the following shall be included in
the insurance coverage or added as a certified endorsement to the
policy:
a. The Insurance shall cover on an occurrence or an accident
basis, and not on a claims-made basis.
b.City, its officers, officials, employees, and volunteers are to be
covered as additional insureds as respects: liability arising out
of work or operations performed by or on behalf of the
Consultant; or automobiles owned, leased, hired, or borrowed
by the Consultant.
c. Consultant hereby agrees to waive subrogation which any
insurer or contractor may require from vendor by virtue of the
payment of any loss. Consultant agrees to obtain any
endorsements that may be necessary to effect this waiver of
subrogation.
d. For any claims related to this Agreement or the work
hereunder, the Consultant’s insurance coverage shall be
primary insurance as respects the City, its officers, officials,
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employees, and volunteers. Any insurance or self-insurance
maintained by the City, its officers, officials, employees, or
volunteers shall be excess of the Consultant’s insurance and
shall not contribute with it.
4.2.4 Submittal Requirements. To comply with Subsection 4.2, Consultant
shall submit the following:
a. Certificate of Liability Insurance in the amounts specified in
the section;
b. Additional Insured Endorsement as required by the section;
c. Waiver of Subrogation Endorsement as required by the
section; and
d. Primary Insurance Endorsement as required by the section.
4.3 Professional Liability Insurance.
4.3.1 General Requirements.Consultant, at its own cost and expense,
shall maintain for the period covered by this Agreement professional
liability insurance for licensed professionals performing work
pursuant to this Agreement in an amount not less than $2,000,000
covering the licensed professionals’ errors and omissions. Any
deductible or self-insured retention shall not exceed $150,000 per
claim.
4.3.2 Claims-Made Limitations.The following provisions shall apply if the
professional liability coverage is written on a claims-made form:
a. The retroactive date of the policy must be shown and must be
before the date of the Agreement.
b. Insurance must be maintained and evidence of insurance
must be provided for at least three years after completion of
the Agreement or the work, so long as commercially available
at reasonable rates.
c. If coverage is canceled or not renewed and it is not replaced
with another claims-made policy form with a retroactive date
that precedes the date of this Agreement, Consultant shall
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purchase an extended period coverage for a minimum of three
years after completion of work under this Agreement.
d. A copy of the claim reporting requirements must be submitted
to the City for review prior to the commencement of any work
under this Agreement.
4.3.3 Submittal Requirements.To comply with Subsection 4.3, Consultant
shall submit the Certificate of Liability Insurance in the amounts
specified in the section.
4.4 All Policies Requirements.
4.4.1 Acceptability of Insurers. All insurance required by this section is to
be placed with insurers with a Bests' rating of no less than A:VII.
4.4.2 Verification of Coverage.Prior to beginning any work under this
Agreement, Consultant shall furnish City with complete copies of all
Certificates of Liability Insurance delivered to Consultant by the
insurer, including complete copies of all endorsements attached to
the policies. All copies of Certificates of Liability Insurance and
certified endorsements shall show the signature of a person
authorized by that insurer to bind coverage on its behalf. If the City
does not receive the required insurance documents prior to the
Consultant beginning work, it shall not waive the Consultant’s
obligation to provide them. The City reserves the right to require
complete copies of all required insurance policies at any time.
4.4.3 Deductibles and Self-Insured Retentions. Consultant shall disclose
to and obtain the written approval of City for the self-insured
retentions and deductibles before beginning any of the services or
work called for by any term of this Agreement. At the option of the
City, either: the insurer shall reduce or eliminate such deductibles or
self-insured retentions as respects the City, its officers, employees,
and volunteers; or the Consultant shall provide a financial guarantee
satisfactory to the City guaranteeing payment of losses and related
investigations, claim administration and defense expenses.
4.4.4 Wasting Policies.No policy required by this Section 4 shall include a
“wasting” policy limit (i.e. limit that is eroded by the cost of defense).
4.4.5 Endorsement Requirements.Each insurance policy required by
Section 4 shall be endorsed to state that coverage shall not be
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canceled by either party, except after 30 days’ prior written notice has
been provided to the City.
4.4.6 Subcontractors.Consultant shall include all subcontractors as
insureds under its policies or shall furnish separate certificates and
certified endorsements for each subcontractor. All coverages for
subcontractors shall be subject to all of the requirements stated
herein.
4.5 Remedies. In addition to any other remedies City may have if Consultant
fails to provide or maintain any insurance policies or policy endorsements to
the extent and within the time herein required, City may, at its sole option
exercise any of the following remedies, which are alternatives to other
remedies City may have and are not the exclusive remedy for Consultant’s
breach:
Obtain such insurance and deduct and retain the amount of the
premiums for such insurance from any sums due under the Agreement;
Order Consultant to stop work under this Agreement or withhold any
payment that becomes due to Consultant hereunder, or both stop work
and withhold any payment, until Consultant demonstrates compliance
with the requirements hereof; and/or
Terminate this Agreement.
Section 5.INDEMNIFICATION AND CONSULTANT’S RESPONSIBILITIES.
Consultant shall, to the extent permitted by law, including without limitation California
Civil Code 2782 and 2782.8, indemnify, hold harmless and assume the defense of, in any
actions at law or in equity, the City, its employees, agents, volunteers, and elective and
appointive boards, from all claims, losses, and damages, including property damage,
personal injury, death, and liability of every kind, nature and description, arising out of,
pertaining to or related to the negligence, recklessness or willful misconduct of Consultant
or any person directly or indirectly employed by, or acting as agent for, Consultant, during
and after completion of Consultant’s work under this Agreement.
With respect to those claims arising from a professional error or omission, Consultant
shall defend, indemnify and hold harmless the City (including its elected officials, officers,
employees, and volunteers) from all claims, losses, and damages arising from the
professionally negligent acts, errors or omissions of Consultant, however, the cost to
defend charged to Consultant shall not exceed Consultant’s proportionate percentage
fault.
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Consultant's obligation under this section does not extend to that portion of a claim
caused in whole or in part by the sole negligence or willful misconduct of the City.
Consultant shall also indemnify, defend and hold harmless the City from all suits or claims
for infringement of any patent rights, copyrights, trade secrets, trade names, trademarks,
service marks, or any other proprietary rights of any person or persons because of the City
or any of its officers, employees, volunteers, or agents use of articles, products things, or
services supplied in the performance of Consultant’s services under this Agreement,
however, the cost to defend charged to Consultant shall not exceed Consultant’s
proportionate percentage fault.
Consultant shall indemnify, defend with counsel acceptable to City, and hold harmless
City and its officers, elected officials, employees, agents and volunteers from and against
any and all liability, loss, damage, claims, expenses, and costs (including without
limitation, attorney’s fees and costs and fees of litigation) (collectively, “Liability”) of every
nature arising out of or in connection with Consultant’s performance of the services called
for or its failure to comply with any of its obligations contained in this Agreement, except
such Liability caused by the sole negligence or willful misconduct of City.
Notwithstanding the forgoing, to the extent this Agreement is a “construction contract” as
defined by California Civil Code Section 2782, as may be amended from time to time, such
duties of Consultant to indemnify shall not apply when to do so would be prohibited by
California Civil Code Section 2782.
The Consultant’s obligation to defend and indemnify shall not be excused because of the
Consultant’s inability to evaluate Liability or because the Consultant evaluates Liability
and determines that the Consultant is not liable to the claimant. The Consultant must
respond within 30 days to the tender of any claim for defense and indemnity by the City. If
the Consultant fails to accept or reject a tender of defense and indemnity within 30 days, in
addition to any other remedy authorized by law, so much of the money due the Consultant
under and by virtue of this Agreement as shall reasonably be considered necessary by the
City, may be retained by the City until disposition has been made of the claim or suit for
damages, or until the Consultant accepts or rejects the tender of defense, whichever
occurs first.
Section 6.STATUS OF CONSULTANT.
6.1 Independent Contractor.At all times during the term of this Agreement,
Consultant shall be an independent contractor and shall not be an employee
of City. This Agreement shall not be construed as an agreement for
employment. City shall have the right to control Consultant only insofar as
the results of Consultant's services rendered pursuant to this Agreement
and assignment of personnel pursuant to Subsection 1.3; however,
otherwise City shall not have the right to control the means by which
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Consultant accomplishes services rendered pursuant to this Agreement.
Consultant further acknowledges that Consultant performs Services outside
the usual course of the City’s business; and is customarily engaged in an
independently established trade, occupation, or business of the same
nature as the Consultant performs for the City and has the option to perform
such work for other entities. Notwithstanding any other City, state, or federal
policy, rule, regulation, law, or ordinance to the contrary, Consultant and any
of its employees, agents, and subcontractors providing services under this
Agreement shall not qualify for or become entitled to, and hereby agree to
waive any and all claims to, any compensation, benefit, or any incident of
employment by City, including but not limited to eligibility to enroll in the
California Public Employees Retirement System (PERS) as an employee of
City and entitlement to any contribution to be paid by City for employer
contributions and/or employee contributions for PERS benefits.
6.2 Consultant Not an Agent.Except as City may specify in writing, Consultant
shall have no authority, express or implied, to act on behalf of City in any
capacity whatsoever as an agent. Consultant shall have no authority,
express or implied, pursuant to this Agreement to bind City to any obligation
whatsoever.
Section 7.LEGAL REQUIREMENTS.
7.1 Governing Law. The laws of the State of California shall govern this
Agreement.
7.2 Compliance with Applicable Laws. Consultant and any subcontractors shall
comply with all laws and regulations applicable to the performance of the
work hereunder, including but not limited to, the California Building Code,
the Americans with Disabilities Act, and any copyright, patent or trademark
law. Consultant’s failure to comply with any law(s) or regulation(s)
applicable to the performance of the work hereunder shall constitute a
breach of contract.
7.3 Other Governmental Regulations.To the extent that this Agreement may be
funded by fiscal assistance from another governmental entity, Consultant
and any subcontractors shall comply with all applicable rules and
regulations to which City is bound by the terms of such fiscal assistance
program.
7.4 Licenses and Permits.Consultant represents and warrants to City that
Consultant and its employees, agents, and any subcontractors have all
licenses, permits, qualifications, and approvals of whatsoever nature that
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are legally required to practice their respective professions. Consultant
represents and warrants to City that Consultant and its employees, agents,
any subcontractors shall, at their sole cost and expense, keep in effect at all
times during the term of this Agreement any licenses, permits, and approvals
that are legally required to practice their respective professions. In addition
to the foregoing, Consultant and any subcontractors shall obtain and
maintain during the term of this Agreement valid Business Licenses from
City.
7.5 Nondiscrimination and Equal Opportunity. Consultant shall not
discriminate, on the basis of a person’s race, sex, gender, religion (including
religious dress and grooming practices), national origin, ancestry, physical or
mental disability, medical condition (including cancer and genetic
characteristics), marital status, age, sexual orientation, color, creed,
pregnancy, genetic information, gender identity or expression, political
affiliation or belief, military/veteran status, or any other classification
protected by applicable local, state, or federal laws (each a “Protected
Characteristic”), against any employee, applicant for employment,
subcontractor, bidder for a subcontract, or participant in, recipient of, or
applicant for any services or programs provided by Consultant under this
Agreement.
Consultant shall include the provisions of this Subsection in any subcontract
approved by the Contract Administrator or this Agreement.
Section 8.TERMINATION AND MODIFICATION.
8.1 Termination. City may cancel this Agreement at any time and without cause
upon written notification to Consultant.
Consultant may cancel this Agreement upon 30 days’ written notice to City
and shall include in such notice the reasons for cancellation.
In the event of termination, Consultant shall be entitled to compensation for
services performed to the effective date of termination; City, however, may
condition payment of such compensation upon Consultant delivering to City
any or all documents, photographs, computer software, video and audio
tapes, and other materials provided to Consultant or prepared by or for
Consultant or the City in connection with this Agreement.
8.2 Extension.City may, in its sole and exclusive discretion, extend the end date
of this Agreement beyond that provided for in Subsection 1.1. Any such
extension shall require a written amendment to this Agreement, as provided
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for herein. Consultant understands and agrees that, if City grants such an
extension, City shall have no obligation to provide Consultant with
compensation beyond the maximum amount provided for in this Agreement.
8.3 Amendments.The Parties may amend this Agreement only by a writing
signed by all the Parties.
8.4 Assignment and Subcontracting.City and Consultant recognize and agree
that this Agreement contemplates personal performance by Consultant and
is based upon a determination of Consultant’s unique personal
competence, experience, and specialized personal knowledge. Moreover, a
substantial inducement to City for entering into this Agreement was and is
the professional reputation and competence of Consultant. Consultant may
not assign this Agreement or any interest therein without the prior written
approval of the Contract Administrator. Consultant shall not subcontract
any portion of the performance contemplated and provided for herein, other
than to the subcontractors noted in the proposal, without prior written
approval of the Contract Administrator.
8.5 Survival. All obligations arising prior to the termination of this Agreement
and all provisions of this Agreement allocating liability between City and
Consultant shall survive the termination of this Agreement.
8.6 Options upon Breach by Consultant. If Consultant materially breaches any
of the terms of this Agreement, City’s remedies shall include, but are not
limited to, the following:
8.6.1 Immediately terminate the Agreement;
8.6.2 Retain the plans, specifications, drawings, reports, design
documents, and any other work product prepared by Consultant
pursuant to this Agreement;
8.6.3 Retain a different consultant to complete the work described in
Exhibit A not finished by Consultant; or
8.6.4 Charge Consultant the difference between the cost to complete the
work described in Exhibit A that is unfinished at the time of breach
and the amount that City would have paid Consultant pursuant to
Section 2 if Consultant had completed the work.
Section 9.KEEPING AND STATUS OF RECORDS.
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9.1 Records Created as Part of Consultant’s Performance.All reports, data,
maps, models, charts, studies, surveys, photographs, memoranda, plans,
studies, specifications, records, files, or any other documents or materials,
in electronic or any other form, that Consultant prepares or obtains pursuant
to this Agreement and that relate to the matters covered hereunder shall be
the property of the City. Consultant hereby agrees to export and deliver those
documents, website content, CMS configurations, and associated data to
the City upon termination of the Agreement. It is understood and agreed that
the documents and other materials, including but not limited to those
described above, prepared pursuant to this Agreement are prepared
specifically for the City and are not necessarily suitable for any future or
other use. City and Consultant agree that, until final approval by City, all
data, plans, specifications, reports and other documents are confidential
and will not be released to third parties without prior written consent of both
Parties.
9.2 Consultant’s Books and Records.Consultant shall maintain any and all
ledgers, books of account, invoices, vouchers, canceled checks, and other
records or documents evidencing or relating to charges for services or
expenditures and disbursements charged to the City under this Agreement
for a minimum of three years, or for any longer period required by law, from
the date of final payment to the Consultant to this Agreement.
9.3 Inspection and Audit of Records.Any records or documents that Subsection
9.2 of this Agreement requires Consultant to maintain shall be made
available for inspection, audit, and/or copying at any time during regular
business hours, upon oral or written request of the City. Under California
Government Code Section 8546.7, if the amount of public funds expended
under this Agreement exceeds $10,000.00, the Agreement shall be subject to
the examination and audit of the State Auditor, at the request of City or as
part of any audit of the City, for a period of three years after final payment
under the Agreement.
9.4 Data Residency Requirement. The Consultant shall ensure that all City Data
is stored and processed exclusively within data centers located in the United
States. These data centers must be owned and operated by entities
incorporated and headquartered within the United States. The Consultant
shall not transfer or permit access to City Data outside the United States
without the prior written consent of the City.
9.5 Data Sovereignty Compliance.The Consultant acknowledges and agrees to
comply with all applicable U.S. federal, state, and local laws and regulations
concerning data residency and sovereignty. This includes, but is not limited
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to, ensuring that City Data remains subject to U.S. jurisdiction and is not
subject to foreign laws that may conflict with U.S. data protection
requirements.
9.6 Subcontractor and Third-Party Obligations.If the Consultant engages
subcontractors or third parties in the performance of services involving City
Data, the Consultant shall ensure that such subcontractors or third parties
comply with the same data residency and sovereignty requirements outlined
herein. The Consultant remains fully liable for any actions or omissions of its
subcontractors or third parties concerning the handling of City Data.
9.7 Data Breach Notification Policy. In the event of a material data breach
involving City Data, the Consultant shall notify the City within 72 hours of
discovering the breach. This notification must include a detailed description
of the incident, the nature and scope of the compromised data, any known
or potential impact, and the measures being taken to investigate, mitigate,
and remediate the breach. The Consultant shall provide regular updates to
the City until the incident has been fully resolved and all corrective actions
have been implemented.
Section 10. MISCELLANEOUS PROVISIONS.
10.1 Attorneys’ Fees. If a party to this Agreement brings any action, including an
action for declaratory relief, to enforce or interpret the provision of this
Agreement, the prevailing party shall be entitled to reasonable attorneys’
fees in addition to any other relief to which that party may be entitled. The
court may set such fees in the same action or in a separate action brought
for that purpose.
10.2 Venue.In the event that either party brings any action against the other
under this Agreement, the Parties agree that trial of such action shall be
vested exclusively in the state courts of California in the County of Alameda
or in the United States District Court for the Northern District of California.
10.3 Severability. If a court of competent jurisdiction finds or rules that any
provision of this Agreement is invalid, void, or unenforceable, the provisions
of this Agreement not so adjudged shall remain in full force and effect. The
invalidity in whole or in part of any provision of this Agreement shall not void
or affect the validity of any other provision of this Agreement.
10.4 No Implied Waiver of Breach.The waiver of any breach of a specific
provision of this Agreement does not constitute a waiver of any other breach
of that term or any other term of this Agreement.
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10.5 Successors and Assigns. The provisions of this Agreement shall inure to the
benefit of and shall apply to and bind the successors and assigns of the
Parties.
10.6 Use of Recycled Products.Consultant shall prepare and submit all reports,
written studies and other printed material on recycled paper to the extent it
is available at equal or less cost than virgin paper.
10.7 Conflict of Interest. Consultant may serve other clients, but none whose
activities within the corporate limits of City or whose business, regardless of
location, would place Consultant in a “conflict of interest,” as that term is
defined in the Political Reform Act, codified at California Government Code
Section 81000
Consultant shall not employ any City official in the work performed pursuant
to this Agreement. No officer or employee of City shall have any financial
interest in this Agreement that would violate California Government Code
Section 1090
Consultant hereby warrants that it is not now, nor has it been in the previous
12 months, an employee, agent, appointee, or official of the City. If
Consultant was an employee, agent, appointee, or official of the City in the
previous 12 months, Consultant warrants that it did not participate in any
manner in the forming of this Agreement. Consultant understands that, if this
Agreement is made in violation of California Government Code Section 1090
, the entire Agreement is void and Consultant will not be entitled to
any compensation for services performed pursuant to this Agreement, and
Consultant will be required to reimburse the City for any sums paid to the
Consultant. Consultant understands that, in addition to the foregoing, it may
be subject to criminal prosecution for a violation of California Government
Code Section 1090 and, if applicable, will be disqualified from
holding public office in the State of California.
At City’s sole discretion, Consultant may be required to file with the City a
Form 700 to identify and document Consultant’s economic interests, as
defined and regulated by the California Fair Political Practices Commission.
If Consultant is required to file a Form 700, Consultant is hereby advised to
contact the Dublin City Clerk for the Form 700 and directions on how to
prepare it.
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10.8 Solicitation.Consultant agrees not to solicit business at any meeting, focus
group, or interview related to this Agreement, either orally or through any
written materials.
10.9 Contract Administration.This Agreement shall be administered by the City
Manager ("Contract Administrator"). All correspondence shall be directed to
or through the Contract Administrator or his or her designee.
10.10 Notices.Any written notice to Consultant shall be sent to:
Revize Software Systems
thomas.jean@revize.com
Att: Thomas Jean
150 Kirts Boulevard
Troy, MI 48084
Any written notice to City shall be sent to:
City of Dublin
Att: Community Engagement Division
CommunityEngagement@dublin.ca.gov
100 Civic Plaza
Dublin, CA 94568
10.11 Integration. This Agreement, including the scope of work attached hereto
and incorporated herein as Exhibit A represents the entire and integrated
agreement between City and Consultant and supersedes all prior
negotiations, representations, or agreements, either written or oral.
Exhibit A Scope of Services: Compensation Schedule & Reimbursable
Expenses
10.12 Counterparts and Electronic Signatures. This Agreement may be executed in
multiple counterparts, each of which shall be an original and all of which
together shall constitute one agreement. Counterparts delivered and/or
signatures executed by City-approved electronic or digital means shall have
the same force and effect as the use of a manual signature. Both Parties
desire this Agreement to be electronically signed in accordance with
applicable federal and California law. Either Party may revoke its agreement
to use electronic signatures at any time by giving notice to the other Party.
10.13 Certification per Iran Contracting Act of 2010.In the event that this contract
is for one million dollars ($1,000,000.00) or more, by Consultant’s signature
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below Consultant certifies that Consultant, and any parent entities,
subsidiaries, successors or subunits of Consultant are not identified on a list
created pursuant to subdivision (b) of Section 2203 of the California Public
Contract Code as a person engaging in investment activities in Iran as
described in subdivision (a) of Section 2202.5, or as a person described in
subdivision (b) of Section 2202.5 of the California Public Contract Code, as
applicable.
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The Parties have executed this Agreement as of the Effective Date. The persons whose
signatures appear below certify that they are authorized to sign on behalf of the respective
Party.
CITY OF DUBLIN REVIZE SOFTWARE SYSTEMS
Colleen Tribby, City Manager Akshaya Ray, CEO
Attest:
Consultant’s DIR Registration Number
(if applicable)
Marsha Moore, City Clerk
Approved as to Form:
City Attorney
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EXHIBIT A
SCOPE OF SERVICES
COMPENSATION SCHEDULE &REIMBURSABLE EXPENSES
The Consultant shall provide professional website redesign, development,
implementation, hosting, and support services for the City of Dublin’s primary municipal
websites, including Dublin.ca.gov, TheWave.com, and a custom landing page for Dublin
Police Services, with optional consideration of a standalone Economic Development
website. Services shall be performed in accordance with the City’s Website Redesign and
Related Services Request for Proposals issued November 7, 2025, and this Scope of
Services.
Tasks and Deliverables
1. Project Kickoff and Management
Organize and facilitate a project kickoff meeting with City staff.
Confirm project goals, scope, deliverables, communication protocols, and success
criteria.
Establish a regular meeting cadence for project coordination, progress updates,
and feedback.
Provide meeting summaries, action items, project schedules, and next steps
following scheduled meetings.
2. Discovery, Content Review, and Planning
Conduct a review of existing City website content, including pages, modules,
documents, and digital assets.
Prepare a high-level content inventory and assessment to inform reorganization and
migration.
Provide recommendations for content consolidation, restructuring, and
improvement.
Review existing information architecture and navigation structure.
Confirm key user needs, behaviors, and priority tasks through streamlined user
testing and/or review with the City’s internal working group, and use findings to
inform the recommended information architecture and design approach.
Coordinate with City staff to confirm priorities, constraints, and functional
requirements.
Align recommendations with the City’s ongoing web governance, policies, quality
assurance, and accessibility initiatives.
3. User Experience, Design, and Information Architecture
Develop user experience (UX) and information architecture concepts focused on
usability, accessibility, and service-oriented navigation.
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Create design mockups and wireframes for:
City homepage, department landing pages, and inner pages.
The Wave homepage and inner pages.
Optional: Economic Development homepage and inner pages (standalone
site, if approved).
Refine designs through an iterative review process based on City feedback.
Obtain City approval of final designs prior to development.
4. Website Development and CMS Implementation
Convert approved designs into functional, CMS-enabled templates.
Implement the selected Content Management System (CMS) and configure core
functionality.
Develop and configure page templates, navigation, and content structures.
Ensure the solution is responsive and fully functional across modern browsers and
devices.
Ability to support access to and, where feasible, integrate third-party services and
City systems, including:
Agendas and meetings
Permits, applications, and business licenses
Service requests
Geocortex and ArcGIS Online
Single sign-on (SSO) integration
Embedded third-party media (e.g. YouTube)
Jobs
Public record request portal
Newsletter sign-up and email archive
Recreation registration
Integration approach may include direct linking, embedded experiences, single sign-on, or
data exchange via Application Program Interface (API) depending on capabilities of the
third-party system and City requirements.
5. Applications, Features, and Functionality
Configure and integrate approved applications and features, which may include but
not limited to the following: document management, calendars, news,
notifications, forms, and photo galleries.
Public engagement tools such as service requests, public records requests, and
feedback mechanisms.
Search functionality, analytics, workflows, user roles, and permissions.
Intranet and staff productivity tools, as applicable.
Ensure no loss of existing core functionality during transition.
Configure reporting and analytics tools for ongoing performance monitoring.
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6. Accessibility and Compliance
Develop website templates and components to conform with Web Content
Accessibility Guidelines (WCAG) 2.1 Level AA standards at launch, incorporating
WCAG 2.2 best practices where feasible.
Perform accessibility validation of delivered templates/components using a
combination of automated and manual testing, and provide a summary of findings
and corrective actions prior to go-live.
Remediate accessibility issues identified in delivered templates/components prior
to launch, excluding issues attributable to City-authored content or third-party
tools.
Provide CMS tools, guidance, and training to support accessible content creation
and publishing practices by City staff.
Coordinate with the City’s ongoing web governance, quality assurance, and
accessibility monitoring initiatives during implementation and post-launch support.
Identify exclusions from conformance, including third-party tools/embedded
content and City-authored documents (e.g., PDFs), unless otherwise specified in
this Scope of Services.
7. Quality Assurance and Testing
Conduct functional, performance, and usability testing prior to launch.
Validate navigation, search functionality, workflows, and integrations.
Address identified defects or issues consistent with the approved scope.
Support City review and acceptance testing prior to go-live.
8. Content Migration
Migrate approved content from the City’s existing websites into the new CMS
environment in accordance with the approved sitemap and migration set, including
both page-based content and structured module content reasonably necessary to
support launch.
Migration includes up to:
Dublin.ca.gov
Up to 1,000 webpages; and
Up to 5,000 documents, including Document Center files and other
documents or attachments linked from migrated pages and structured
modules.
TheDublinWave.com
Up to 200 webpages; and
All currently posted documents and files reasonably associated with
migrated content
The Consultant shall migrate and configure applicable structured content modules
and functionality necessary for go-live, as approved in the migration set. This may
include, as applicable:
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Calendar events
Document libraries
News/announcements/alerts
FAQs
Photo galleries
Online forms
Directories
Unless otherwise approved by the City in writing, structured content shall be
migrated according to the following time windows:
Calendar: all current and future items, plus up to twenty-four (24) months of
past items
News/announcements: up to twenty-four (24) months of past items
FAQs: active items only
Directories: current listings only
Unless expressly included in the approved migration set, migration does not
include:
Legacy or irrelevant records (including historical calendar events outside the
approved time window).
Outdated, duplicate, or superseded postings.
Large archival libraries better suited for separate archive.
Content requiring substantial manual cleanup, rewriting, reformatting, or
extensive image resizing beyond standard migration formatting.
Remediation of non-compliant PDFs or legacy documents, unless separately
authorized in writing.
Excludes content requiring remediation or restructuring unless expressly included.
Validate migrated content for accuracy and functionality.
9. Training and Knowledge Transfer
Provide role-based CMS training for designated City staff, including both content
editors and system administrators, to ensure the City can independently manage
routine updates and ongoing website administration after launch.
Training shall be delivered using a format appropriate to the City’s needs and
schedule, including virtual and/or on-site sessions, and will occur during the
implementation period (Phase 7, approximately three weeks).
Training and knowledge transfer shall include, at a minimum:
o Core editing functions (creating and updating pages, formatting content,
linking, images/media, and accessibility-friendly content practices)
o Module/content updates (e.g., news, alerts, calendar items, forms,
documents, and other applicable structured content)
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o Workflows and approvals, including publishing processes and content
scheduling as applicable
o User management, permissions, and role-based access control
o Content governance best practices, including content quality assurance
considerations and accessibility responsibilities for City-authored content
o Basic troubleshooting and support request procedures, including use of the
Consultant’s customer support portal
The Consultant shall provide the City with training materials and documentation
(including applicable user guides, reference materials, and recordings when
available) to support ongoing internal onboarding and continuity.
Training shall be sufficient to enable the City to perform routine content updates
and basic administration without Consultant assistance.
10. Go-Live and Post-Launch Support
Support final launch preparation and deployment.
Coordinate with City staff on go-live timing.
Provide post-launch stabilization support to address initial issues.
Assist with transition from the legacy website environment.
AI-Powered Chatbot and AI Search Services
1. Description of Services
Consultant may provide AI-powered chatbot and AI search functionality to assist users in
locating and understanding publicly available City information. These tools shall provide
informational assistance only and shall rely solely on City-approved content sources. The
AI-powered chatbot shall not require public users to provide personally identifiable
information to operate as intended under this Agreement.
The AI-powered chatbot and AI search functionality shall clearly indicate to users that chat
and search responses are generated by artificial intelligence. The disclosure shall be
persistent and visible without requiring user action to locate it.
The website shall also display a disclaimer, in a form approved by the City, indicating that
AI-generated responses are for informational purposes only, may contain errors or
omissions, and do not constitute official City guidance, legal advice, or a substitute for
direct communication with City staff. The City may specify or modify the content and
placement of the disclosure and disclaimer at any time.
2. Use of City Content and Third-Party AI Providers
Consultant acknowledges that its AI-powered chatbot and AI search service features may
rely on third-party large language models (“LLMs”) accessed through application
programming interfaces. Consultant does not develop or operate its own LLM.
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City-provided content and user queries may be transmitted to and processed by such
LLMs only as necessary to generate responses in real time. Such processing shall not
constitute training, fine-tuning, or modification of any LLM.
City content and user queries shall not be used by any third-party LLM provider to train
public or generalized AI models.
3. Third-Party LLM Data Handling
To the extent the AI-powered chatbot and AI search services rely on third-party LLMs,
Consultant shall ensure that any City content, user queries, prompts, responses, or
associated metadata transmitted to such LLM providers are processed solely for the
purpose of generating responses and are not retained, logged, or used by the third-party
LLM provider for training, analytics, benchmarking, commercial, or product improvement
purposes.
Any persistent logging or retention of the AI-powered chatbot and AI search interactions
shall be limited to Consultant-controlled systems used to provide analytics,
troubleshooting, and administrative review to the City.
4. Permitted and Prohibited Uses of City Content
Permitted Uses
Consultant may use publicly available City content to improve the relevance and accuracy
of the AI powered chatbot and AI search responses through retrieval, contextual
prompting, and related tuning techniques. Consultant may retain interaction logs and
response history within Consultant-controlled systems for the purpose of providing
analytics and quality assurance to the City.
Prohibited Uses
Consultant and any third-party service providers shall not, directly or indirectly:
Use City content, user queries, prompts, or responses to train, fine-tune, evaluate,
or improve any public or generalized AI model;
Use City data for benchmarking, product development, or research unrelated to
services provided to the City;
Share City content or derived data with other customers or third parties, except as
required to deliver the AI functions described in this Agreement.
5. Third-Party Services and Hosting
Consultant may use third-party infrastructure and services, including enterprise API-based
language models and cloud hosting services, to support AI-powered features.
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AI-powered services shall be hosted in U.S.-based infrastructure. As of the effective date
of this Agreement, hosting is provided through Oracle Cloud Infrastructure (OCI) within the
United States.
6. City Control, Transparency, and Analytics
Consultant shall provide the City with administrative access to review the AI-powered
chatbot and AI search interactions, including the ability to view historical questions and
responses for accuracy and quality assurance purposes.
For the entire duration of this Agreement, Consultant shall provide tools that allow the City
to manage content sources used by the AI-powered chatbot and AI search function,
including the ability to add, remove, or exclude content sources. The City shall have
discretion to disable or suspend any or all AI-powered features at any time.
7. Data Retention and Deletion
Consultant shall retain AI-powered chatbot and AI search interaction data only as
necessary to support analytics, troubleshooting, improve services rendered under this
Agreement, and administrative review for the City.
Consultant shall delete AI-powered data, including interaction logs, queries, and
responses, within fourteen (14) days of a City request. The Consultant shall provide, or
upon availability shall enable, retention controls that allow the City to configure automated
deletion schedules consistent with the City’s records management policies, privacy
obligations, and applicable law.
8. Material Changes
Consultant shall not implement material changes to AI-powered features, third-party
providers, data handling practices, or data hosting infrastructure without prior written
approval from the City.
Routine maintenance, security fixes, and minor updates that do not affect data handling or
materially alter functionality shall not require prior approval but shall be logged and made
available to City upon reasonable request. Consultant shall provide the City with no less
than twenty-four (24) hours’ advanced notice of any planned maintenance expected to
materially interrupt or degrade public-facing services.
Consultant shall provide written notice of any proposed material change at least thirty (30)
days in advance, including a description of the change, the reason for the change, and any
impact on City data or users. If the City does not approve a proposed change, Consultant
shall continue to provide services under the existing practices.
9. Security and Cyber Liability Insurance
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Consultant shall use reasonable administrative, technical, and physical safeguards
consistent with industry standards to protect City and user data. Consultant is prohibited
from selling the City’s data and/or confidential information to any third parties.
Consultant, at its own cost and expense, shall maintain for the period covered by this
Agreement cyber liability/technology errors and omissions insurance appropriate to the
work/services under this Agreement in an amount not less than Two Million Dollars
($2,000,000) per claim and in the aggregate. Coverage shall be sufficiently broad to
respond to the duties and obligations undertaken by Consultant in this Agreement and
shall include, but not be limited to, claims involving use of artificial intelligence,
infringement of intellectual property, including but not limited to infringement of copyright,
trademark, trade dress, invasion of privacy violations, information theft, damage to or
destruction of electronic information, release of private information, personally
identifiable information (PII), alteration of electronic information, extortion and network
security.
10. Precedence of Agreement
In the event of any conflict or inconsistency between this Agreement and the Consultant’s
online terms, privacy policies, end-user agreements, product documentation, or other
standard terms, whether existing as of the Effective Date of this Agreement or later
modified, the terms of this Agreement shall control.
Project Schedule and Timeline
The Consultant shall provide a detailed project schedule outlining key milestones and
deliverables, with a target implementation timeline of approximately twenty-seven (27)
weeks from the kickoff meeting date, culminating in readiness for go-live, subject to City
review and approval timelines. Any adjustments to the project schedule shall be
documented in writing and provided to the City’s project manager for review and approval.
Go-Live Buffer
The parties acknowledge that the project schedule may be impacted by a variety of factors,
including, but not limited to, timely participation and approvals, third-party dependencies,
technical constraints, and other variables outside either party’s reasonable control.
Accordingly, as a scheduling buffer, the parties anticipate go-live readiness may extend by
up to thirty (32) weeks from the kickoff meeting date, as needed.
City Participation and Timely Review
The City acknowledges that successful delivery of the target timeline is dependent on
timely participation by City staff and subject matter experts across departments, including
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review of deliverables, content readiness, feedback, and approvals. The parties agree to
collaborate in good faith to maintain progress and address resourcing constraints as they
arise.
Additional and Optional Services
The City may request additional services related to the work described in this Exhibit A that
fall within the general scope of the Consultant’s professional services, including, but not
limited to, additional configuration, template adjustments, integrations, content
restructuring, or support. Separately, and at its sole discretion and subject to written
authorization and available funding, the City may elect to purchase optional add-on
services offered by the Consultant, including, but not limited to, ongoing accessibility
scanning and remediation services (e.g., WCAG scanning and remediation support). Such
additional services or product add-ons may be authorized and performed under this
Agreement without the need for a formal amendment, provided they receive prior written
authorization from the City, are documented in writing confirming scope, schedule, and
compensation, and remain within the Agreement’s not-to-exceed amount.
Assumptions and Dependencies
Timely City review, feedback, and approvals are required to maintain project
momentum.
Design approval constitutes acceptance of the approved visual and structural
direction.
Services not expressly described in this Exhibit A are considered out of scope
unless authorized by written amendment.
Compensation Schedule
A. One-Time Project Services (Not-to-Exceed)
The City shall compensate the Consultant for the following one-time project services on a
time-and-materials basis, not to exceed the amounts listed below, subject to the terms of
the Agreement.
Phase Description Not-to-Exceed
Amount
Phase 1 Project Kickoff and Discovery $4,500
Phase 2 Design Mockups and Wireframes $18,500
Phase 3 & 4 Website Development and Sitemap
Development
$27,600
Phase 5 Quality Assurance, Custom Development, and
Accessibility Review
$8,100
Docusign Envelope ID: DF7C6F0A-637F-4785-B2AF-A70D9F38E442
Consulting Services Agreement between City of Dublin and Revize Software Systems 02/17/2026
Exhibit A – Page 10 of 11
Phase 6 Content Migration (see Exhibit A, Section 8 –
Content Migration; included services only)
$9,500
Phase 7 CMS Training, AI Configuration, and Go-Live
Support
$8,400
Total One-Time Project Cost (not-to-exceed)$76,600
B. Ongoing Annual Services
Following successful launch, Consultant will provide the following ongoing services,
subject to annual appropriation and the terms of the Agreement.
Annual Service Description Annual Amount
CMS License,Hosting,
Maintenance,and Support
CMS Software license, U.S.-based
hosting, system maintenance, updates,
and technical support; includes
unlimited CMS users, up to 100GB
website storage, and up to 300GB
monthly bandwidth
$14,900
AI Chatbot and AI Search AI-powered chatbot and search
functionality, up to 10,000 monthly
queries and 4,000 trained pages/files
$4,900
Total Annual Fee $19,800
C. Future Add-On Services
A 15% contingency is included in the not-to-exceed amount to preserve flexibility as digital
user behavior and accessibility guidelines continue to evolve, including changes driven by
AI-assisted search and information discovery. This funding may be used for City-approved
enhancements or related services that support usability, accessibility, and effective
access to City services over the term of the Agreement.
Additional add-on services may be offered during the term of the Agreement upon written
authorization by the City.
Annual Service Description Annual Amount
Annual WCAG Scan and
Remediation Service
Two manual website scans for WCAG
compliance and 10 hours of
remediation
$3,400
Total Annual Fee $3,400
D. Payment Plan Breakdown and Projections
Docusign Envelope ID: DF7C6F0A-637F-4785-B2AF-A70D9F38E442
Consulting Services Agreement between City of Dublin and Revize Software Systems 02/17/2026
Exhibit A – Page 11 of 11
Year Annual Fee Description
Year 1 $45,333.33 1/3 of project + annual fee
Year 2 $45,333.33 1/3 of project + annual fee
Year 3 $45,333.33 1/3 of project + annual fee
Year 4 $19,800.00 Annual fee
Year 5 $20,394.00 Annual fee + 3%
Year 6 $21,005.82 Annual fee + 3%
Year 7 $21,635.99 Annual fee + 3%
Year 8 $22,285.07 Annual fee + 3%
Year 9 $22,953.62 Annual fee + 3%
Year 10 $23,642.23 Annual fee + 3%
Sub Total (Years 1-10)$287,716.72
Contingency $43,157.51 15%
Total $330,874.23
E. Reimbursable Expenses
Reimbursable expenses are not included unless expressly authorized in writing by
the City.
Any reimbursable expenses must comply with the Agreement and be approved in
advance by the City.
Hard costs and third-party vendor costs are excluded unless incorporated by
amendment.
Docusign Envelope ID: DF7C6F0A-637F-4785-B2AF-A70D9F38E442