HomeMy WebLinkAbout8.2 Eastern Dublin Wireless Telecommunication Facility Survey Results and Proposed Next Stepsr
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DUBLI N
C A L I F 0 R N I A
DATE: April 1, 2025
STAFF REPORT
CITY COUNCIL
TO: Honorable Mayor and City Councilmembers
Agenda Item 8.2
FROM: Colleen Tribby, City Manager
SU B.ECT: Eastern Dublin Wireless Telecommunication Facility Survey Results and
Proposed Next Steps
Prepared by: Jordan Foss, ManagementAnalystII
EXECUTIVE SUMMARY:
In spring 2024, following resident complaints about poor cellular service in eastern Dublin, the
City Council asked Staff to explore solutions to improve connectivity. In response, Staff solicited
proposals from vendors and conducted a community survey to gather feedback on current service
levels and potential wireless telecommunication facilities (cell towers). The City Council will
receive a report on survey responses and consider a proposed monopine (faux tree) facility at
Fallon Sports Park.
STAFF RECOMMENDATION:
Receive the report and provide direction on a monopine (faux tree) wireless telecommunication
facility to be located at Fallon Sports Park.
FINANCIAL IMPACT:
Under the terms of the proposals received, the City would not bear any financial responsibility for
the construction or operation of the facility. Upon approval of the concept plan provided in this
Staff Report, the City would enter into either a Site Lease Agreement or a Revenue Sharing
Agreement with the selected contractor. These agreements would generate revenue for the City,
with the final amount subject to negotiation.
DESCRIPTION:
Background
The gap in wireless telecommunications coverage has long been a concern for residents of eastern
Dublin, despite the existence of various wireless carriers in that area. Currently, Dublin San
Ramon Services District (DSRSD) has three leases with carriers for structures adjacent to the
water tower off Fallon Road in the northeastern portion of the City. At this location, AT&T, Dish,
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and T-Mobile have wireless telecommunication equipment installed. Additionally, the City has
permitted the installation of wireless telecommunication facilities (cell towers) on privately
owned businesses, facilities, or land in Dublin. However, even with these existing facilities,
significant coverage and service reliability issues remain, and the need will continue to grow as
the planned, nearby development projects are completed.
The City first considered options to address this gap in 2014; however, for various reasons, there
was a lack of community support to install a wireless telecommunication facility (cell tower) in
the area at that time. Over the past two years, both residents and cellular carriers have become
more vocal about the need to improve service in eastern Dublin. The issue came up again at the
April 16, 2024 City Council meeting during a presentation on the five-year Capital Improvement
Program.
Since that meeting, Staff has worked on addressing this issue, which included soliciting proposals
from vendors to gauge carrier interest, identify potential site locations, and determine the type of
facility that could best address service gaps in eastern Dublin. In addition, Staff completed a
community survey to better understand residents' concerns and gather input on preferences
related to wireless infrastructure. This Staff Report presents the results of the work that has been
done and Staffs recommended solution.
City Actions and Findings
Vendor Proposals
In July 2024, Staff issued a Notice Accepting Proposals on the City's website, inviting interested
contractors to submit proposals for constructing a cell tower in eastern Dublin, specifically in and
around Fallon Sports Park. The City received four proposals focused on two preferred locations:
Dublin Fire Station #18 and Fallon Sports Park. The proposals included options for both single -
carrier and multi -carrier structures, and identified various facility types, including a flagpole,
stadium lights, and monopine (faux tree) for the City's consideration.
Communit,vSurvey
In November 2024, a postcard with a link to a community survey (Attachment 1) was mailed to
9,424 residences in the defined study area (Figure 1 below). The survey closed on December 10,
2024. Additionally, the survey was announced via the City's social media channels and was
included in the Dublin Digestweekly newsletter.
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Figure 1. Study Area
A total of 2,127 survey responses were received, with 2,108 submitted by Dublin residents (1,899
of which, or 93%, came from the defined study area). Those who indicated they were not Dublin
residents were not allowed to complete the survey, so only data from Dublin residents was
collected.
In summary, the survey results show that the respondents are overwhelmingly in favor of a
wireless telecommunication facility (cell tower) being installed in the eastern Dublin study area.
Most respondents find that coverage and service are extremely or very important to them, and
there is a significant lack of service within the study area. The following section provides a
summary of the data collected through the survey.
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a. Residents' Carriers. The chart below shows the different carriers currently utilized by the
survey respondents. The percentages total over 100%, as the survey allowed for the
selection of multiple carriers. Note that Xfinity cellular services utilize the Verizon cellular
network.
50
, 40
0
AT&T Verizon T-Mobile/Sprint Vinity
b. Coverage Concerns. The chart below reflects that respondents highly value coverage quality
and a strong majority have issues with both signal strength and call service quality.
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c. Community Support. The survey reflects overwhelming support (92%) among respondents
for the construction of a cell tower if it enhances cellular coverage and connectivity in the
study area.
Cup, 3%
■ Support a Telecommunication Tower
■ Oppose a Telecommunication Tower
uu Other (Conditional support)
d. Design Preferences. Respondents were also asked to select their preferred design for a
potential new cell tower and its location. A flagpole, stadium lights, and monopine (faux
tree) were the top three choices. Note that the survey allowed for multiple responses to the
design and location preference questions.
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FLAGPOLE STADIUM MONOPINE TREETOP CONCEALED
LIGHTS (FAUX TREE) MONOPOLE
FACILITY TYPE
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e. Location Preferences. Respondents indicated a strong preference for a cell tower located
near Fire Station #18, with open space and a City park also scoring over 50%.
Other locations (e.g. near a school) 12.2%
In a park
In an open space area
Near a government building (Fire Station #18)
Analysis
Location:
Percentage
In assessing potential locations for the facility, Staff utilized the vendor proposals received and
considered resident feedback from the survey. Staff also surveyed the area in person and via the
City's Geographic Information System and considered the feasibility of construction. Staffs
findings are summarized below.
- Location 1: Near a Government Building identified as Fire Station #18
Assessment: This location is not ideal due to aesthetic concerns. Vendor proposals placed the
facility directly adjacent to the Fire Station located along Fallon Road. However, there are few
large trees and natural topography that help screen the facility from view. Staffs assessment is
that this location is not ideal.
- Location 2: Open Space
Assessment: The open space land owned by Dublin San Ramon Services District (DSRSD) north of
Dublin Ranch Golf Course along Fallon Road is not a suitable location for the facility due to three
main concerns:
• Its proximity to the southern region of the study area would limit coverage and service
levels.
• The required height of any structure to meet service needs would exceed that of other
proposed locations.
• A facility here would not require a Site Lease Agreement with the City, resulting in no
revenue for the City.
- Location 3: City Park
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184
Assessment: The identified location is the strongest option for the following reasons:
• It allows the facility to blend into the natural surroundings.
• It is sufficiently removed from street frontage.
Most importantly, it is centrally located, offering the best coverage and service.
Based on the analysis, Staff believes that the preferred location for a wireless telecommunication
facility in eastern Dublin is the northern part of Fallon Sports Park, near Field C (Figure 2).
Facility Type:
In addition to evaluating potential locations, Staff reviewed and analyzed the design options
presented in the proposals, including a flagpole, stadium lights, monopine (faux tree), monopole,
and tree top. Staff focused on aesthetics, height concerns, site impact, and the number of facilities
required to achieve adequate service levels. Images of the facility types are provided in Figure 3,
and a detailed analysis of each proposed wireless design is provided in Attachment 2.
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185
Fieure 3. Facility Tvnes
Flagpole Stadium Lighting Monopine
..N - -
i
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Monopole
Treetop
After careful review and consideration of the proposed designs and locations, Staff recommends
the monopine (faux tree) as the preferred option for the wireless facility, based on its aesthetic
compatibility, functional capacity, and minimal visual impact. The monopine blends more
naturally into the surrounding landscape and can support three to four carriers on a single
structure, reducing the need for multiple towers. The proposed location - near Field C at the
northern edge of Fallon Sports Park - would be partially screened by trees from view from Fallon
Road and out of view from Gleason Road, limiting visibility for both pedestrians and drivers. While
the facility would be visible from the nearby ball fields, the carrier equipment would be concealed
within the tree's canopy, preserving visual harmony within the park. The structure would also be
set back from adjacent residential neighborhoods, further minimizing its impact. Figures 4 and 5
below show two different perspectives of the proposed monopine - one from Fallon Road,
traveling north, and the other from within Fallon Sports Park.
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186
Figure 4. Proposed Monopine
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187
Figure S. Proposed Monopine
(view from within Fallon Sports Park - Field C)
prcposeJ antennas
Community Benefits:
Beyond addressing infrastructure needs, the proposed wireless telecommunication facility will
deliver meaningful benefits to eastern Dublin. As the area continues to grow, reliable wireless
service has become increasingly important for residents, businesses, and visitors. The new facility
will improve service by addressing existing coverage limitations, reducing dropped calls, and
increasing data speeds.
An additional community benefit would be the generation of revenue through a lease or revenue
sharing agreement with the selected contractor. The City has seen similar benefits in the past. For
example, in 2001, the City entered into a site lease agreement with Sprint (now STC Five LLC) for
the construction and operation of a wireless telecommunication facility at Shannon Park.
Beginning July 2002, the City began receiving monthly lease payments, which included annual
Consumer Price Index (CPI) adjustments. In 2020, the City executed a third amendment to the
agreement, increasing the monthly rent to $2,653 and securing a one-time community benefit
payment of $10,000.
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Next Steps
Depending on City Council's direction, Staff is prepared to move forward with the selection of a
contractor from the submitted proposals and begin negotiations on a site lease or revenue sharing
agreement, which will also include a community benefit payment. The finalized agreement will be
brought to a future City Council meeting for approval.
STRATEGIC PLAN INITIATIVE:
None.
NOTICING REQUIREMENTS/PUBLIC OUTREACH:
The City Council agenda was posted.
ATTACHMENTS:
1) Community Survey Example
2) Wireless Design Facility Matrix
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Attachment I
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
The City of Dublin is asking residents in parts of Eastern Dublin to take a survey about their
cellular service coverage. The City would like to better understand if the current service
coverage meets your needs or if more cellular towers are needed to improve the service
coverage in the study area. Please see the map for the area being studied.
This is only a survey to collect data, and no project has been permitted or approved.
Before you begin: You can only respond to the survey once per device; this means no one else in
your household can answer the survey using the same computer, phone, tablet, or device you are
currently using. The survey will take less than 10 minutes to complete.
190
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
SURVEY
* 1. Are you a resident of Dublin?
O Yes
O No
191
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
2. How important is it to have quality cellular service coverage?
O Extremely important
O Very important
O Somewhat important
O Not so important
O Not at all important
192
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
DEMOGRAPHICS
* 3. How many people live in your household?
0 1-2
Lem
0 5+
* 4. Please select your age range from the list below.
0 18-29
0 30-49
0 50-59
0 60-69
0 70+
* 5. Do you rent or own your home?
Q Rent
0 Own
193
* 6. How many devices are in your household that use cellular service?
City of Dublin Study Area
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* 7. Using the study area map above, which answer best describes where you live?
Q 1 live within the study area, shaded yellow, on the map.
O 1 live in the non -shaded area on the map (unshaded).
* 8. What is the intersection closest to your home (ex: Ridgefield Way & Madden Way)?
194
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
CELLULAR SERVICE COVERAGE
The next few questions will focus on your cellular service coverage
* 9. My cellular carrier is (check all that apply)
❑ AT&T
❑ verizon
❑ T-Mobile/Sprint
❑ Xfi n ity
❑ Consumer Cellular
❑ Mint
❑ Cricket
❑ Other (please specify)
* 10. My cellular carrier's signal strength where I reside is:
O Excellent (4-5 bars)
O Good (3 bars)
O Fair (2 bars)
O Poor (1 bar)
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* 11. My cellular carrier's service where I reside is:
O Excellent (Calls never drop)
O Good (Calls rarely drop)
O Fair (Calls occasionally drop)
O Poor (Calls frequently drop)
* 12. My cellular carrier's data service where I reside is:
O Excellent (I can Always upload, download, and stream simultaneously)
O Good (I can Usually upload, download, and stream simultaneously)
O Fair (I can Rarely upload, download, and stream simultaneously)
O Poor (I can Never upload, download, and stream simultaneously )
* 13. Using your cellular carrier, do you struggle with download speeds or accessing the
internet in the defined study area?
O Yes
O No
O 1 don't know
O Not Applicable
* 14. The quality of service provided by my cellular carrier is important to me?
O Strongly Agree
Q Agree
O Neutral
O Disagree
Q Strongly Disagree
196
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
WI-FI COVERAGE AND SERVICE
The following questions will be specific to Wi-Fi Coverage and Service
* 15. Who provides your Wi-Fi coverage?
❑ AT&T
❑ Xfi n ity
❑ T-Mobile Home Internet
❑ HughesNet
❑ viasat
❑ Starlink
❑ Unwired LTD
❑ Etheric Networks
❑ Other (please specify)
* 16. Do you rely on Wi-Fi calling on your mobile device to improve your cellular carriers'
service at your residence?
O Yes
O No
197
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
CELLULAR TOWER OPTIONS
The following questions will be specific to a Cell Phone Tower. Please remember
that the City is simply gathering data. There is currently no project that has been
approved.
* 17. Would you support the construction of a cell phone tower if it could enhance
cellular coverage and connectivity in the defined study area?
O Yes
Q No
O Other (please specify)
198
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
LOCATIONS
The following questions will be specific to the type and location of a possible cell
phone tower.
* 18. Please indicate your preferred location(s) for a cell phone tower. Select all that
apply.
❑ Near a government building (example: Dublin Fire Station #18 at 4800 Fallon Rd)
❑ In a park (such as Fallon Sports Park)
❑ In an Open Space Area
❑ Other (please specify)
199
* 19. Which of the following cell phone tower designs would you support? Select all that
apply.
a. Treetop b. Monopine (Faux Tree) c. Stadium Lights
d. Concealed Monopole e. Flagpole
200
DUBLIN
C A L I F 0 R N I A
Cellular Service Coverage Survey
COMMENTS
Thank you for your time in completing this survey.
20. Are there any other cellular carrier coverage issues or concerns that you would like
to share? (Optional)
If you would like to receive notifications surrounding this topic, please provide your name and
email below to be added to the "Eastern Dublin Wireless Facility" email list.
21. Name
22. Email
201
Attachment 2
Wireless Facility Design Matrix
Structure
Photo Simulation
Aesthetics
Height Concerns
Impact on Location
Facilities Needed
Flagpole
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Individual flagpole structures
To accommodate equipment
If single structure, there would
Likely multiple flagpoles
would need to be 40+" in
and multiple carriers, the
be limited impact. If multiple
needed to achieve service
diameter, making them bulky
tower would need to be 100+'.
structures needed, for multiple
needs of community. Three to
• -�-.-, F;
and inconsistent with other
Structure could be shorter if
carriers, more facilities and
four structures would be
City flagpoles.
hosting a single carrier.
equipment sheds would be
needed, with multiple
required.
equipment sheds.
Stadium Lighting
Equipment is concealed but
Light structures would be
Each light fixture would be
One light structure with topped
held within a large cyclinder
replaced with new lights
limited to one carrier, meaning
cellular equipment and one
above the light fixture.
topped with cellular
each carrier would require an
equipment shed per carrier.
equipment, topping out at
individual light structure.
approximately 100'.
Replacing light structures
_
could be disruptive to park and
sports activities.
Monopine (Faux Tree)
Blends into natural
Structure would need to be 75'
Facility footprint would be
One tower and one equipment
surroundings and conceals
in height, depending on
limited to the structure and
shed required for four
equipment.
installation location. Could
equipment shed. The faux
carriers.
accommodate multiple
canopy would create wider
carriers in one structure.
footprint, but would be off the
ground.
Monopole
Sleek, but more industrial
65' structure proposed, but
Small footprint with only one
One tower and one equipment
looking design. Would stand
would only accommodate one
structure and equipment shed
shed required for single
out in any location and not
carrier. If additional carriers
needed.
carrier.
blend into natural
were added, the height would
surroundings.
need to be increased.
ow�!6v�l
Concealed Building
Structure would not blend in to
Structure proposed was 86' in
Structure would only fit near at
One structure and one
Fagade
natural surroundings nor fully
height. Could accommodate
Fire Station #18. No flexibility
equipment shed required for
match the aesthetics of
multiple carriers in one
for other locations with
four carriers.
-,
surrounding buildings.
structure.
aesthetic concerns.
202
PI-I.Stern Dublin Wireless
5lecommunication Facility
irvey Results and Proposed
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Ongoing
Telecommunications
Coverage Concerns
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Existing Facilities 2014 project to address Spring 2024 — City Council
gaps in coverage Request
204
Vendor Proposals
• July 2024 —Notice Accepting Proposals
• Four proposals were received
— Preferred locations
• Fire Station # 18 and Fallon Sports Park
— Design Considerations
• Single and multi -carrier options
— Flagpole
— Stadium Lights
— Monopine (FauxTree)
205
0
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Survey Results and Analysis
November 2024 — Community Survey Launched
— Mailers
— Social Media
— Dublin Digest
2,108 Dublin Resident Responses
— 93% from defined study area.
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Survey Results and Analysis, 2
• Overall, respondents were in
favor of a wireless
telecommunication facility.
• Coverage and service are
extremely or very important
to majority of respondents.
• Survey allowed for multiple
selections on certain
questions.
DUBLIN
CALIF0RNIA,
Residents' Carriers
207
Survey Results and Analysis, 3
Coverage Concerns Community Support
Importance of Coverage Quality
PoorlFair Signal Strength at Home
Poor/Fair Call Service Quality
R 20 40 60 80 100
Percentage of Respondents
Z,A. 3%
■ Support a Telecommunication Tower
■ Oppose a Telecornrnunication Tower
■ Other (Conditional support)
Survey Results and Analysis, 4
Design Preferences
2
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FLAGPOLE STADIUM MONOPINE TREETOP CONCEALED
LIGHTS (FAUX TREE) MONOPOLE
FACILITY TYPE
Location Preferences
Other locations (e.g. near a school) �2.2%
In a parkEEjj6pjJL7% A�
In an open space area
Near a government building (Fire Station #18)
Percentage
Facility Location Analysis
Location I : Near a
Government Building
(Fire Station # 18).
• Aesthetic Concerns
— Situated on Fallon Road
— Viewable from street
frontage and residences
• Centrally located in eastern
Dublin.
DUBLIN
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CALIF
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Facility Location Analysis
Location 2:Open Space
• DSRSD Open Space off Fallon
Road
• Concerns:
— Proximity to southern region
would limit coverage and
service levels.
— Required height would exceed
that of the other proposed
locations.
— No Site Lease Agreement — No
Revenue.
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Facility Location Analysis
Location 3: City Park
• Facility blends into natural
surroundings.
• Sufficiently removed from street
frontage.
• Limited visual impact from street
and residences.
0
Centrally located in eastern Dublin.
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Design Analysis
Option I: Flagpole
• Size concerns:
— Up to 100 ft tall
— Up to 40 in diameter
• Single carrier per flagpole.
• To accommodate need, would
require multiple poles.
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Design Analysis, 2
Option 2: Stadium Lighting
• Concealed above light fixtures.
• Height concerns — up to 100 ft tall.
• Single carrier per fixture.
• To accommodate need, would require
multiple light fixtures.
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Design Analysis, 3
Option 3: Monopine (FauxTree)
• Conceals equipment and blends into
surroundings.
• Multiple carriers on one facility —
limited footprint.
• Height — up to 75 ft tall.
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Design Analysis, 4
Option 4: Monopole
• Industrial looking — does not blend into
surroundings.
• Multiple carriers on one facility —
limited footprint.
• Height concerns with multiple carriers
— up to 100 ft with 3+ carriers or 65 ft
with one carrier.
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Design and Location Recommendation
Design Recommendation
• Monopine (FauxTree) option
— Aesthetic compatibility
• Blends into natural landscape
• Minimal visual impact
— Functional capacity
• Multiple carriers on one structure
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Design and Location Recommendation, 2
Location Recommendation
• Fallon Sports Park
— Near Field C at northern end
of park.
— Minimal visual impact to
pedestrians and drivers.
— Set back from residences.
218
design and Location Kecommendatic
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Community Benefits
• Reliable wireless service for many residents, businesses, and
visitors:
— Reduction in dropped calls
— Increase in data speeds
— Increase in call reliability
• Site Lease / Revenue Sharing Agreement
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Next Steps
• If direction is provided to move forward:
— Selection of contractor from submitted proposals.
— Negotiation of Site Lease or Revenue Sharing Agreement.
— Final agreement brought to future City Council meeting for
approval.
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Staff Recommendation
• Receive the report and provide direction on a Monopine
(Faux) Tree wireless telecommunication facility at Fallon
Sports Park.
• Questions?
222
Attachment 4
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DUBLI N
C A L I F 0 R N I A
DATE: March 18, 2025
STAFF REPORT
CITY COUNCIL
TO: Honorable Mayor and City Councilmembers
FROM: Colleen Tribby, City Manager
Agenda Item 8.2
SU B.ECT: City Council Personal Devices, Personal Accounts, and Messages Policy
Prepared by.- Marsha Moore, MMC, City Clerk
EXECUTIVE SUMMARY:
The City Council will consider approving the City Council Personal Devices, Personal Accounts,
and Messages Policy. This was requested under agenda Item 9 at the November 19, 2024 City
Council Meeting.
STAFF RECOMMENDATION:
Adopt the Resolution Approving the City Council Personal Devices, Personal Accounts, and
Message Policy.
FINANCIAL IMPACT:
None.
DESCRIPTION:
On November 19, 2024, under Item 9, the City Council requested Staff bring back for discussion a
retention policy for text messages regarding City business, particularly those received during City
Council meetings.
The City currently has an adopted Records Retention Schedule, an Administrative Policy regarding
Electronic Communications Retention, and an Administrative Policy regarding Public Records
Requests. In CityofSan Jose v. SuperiorCourt(2017) 2 Cal.5th 608, the California Supreme Court
held that when personal accounts or devices are used to communicate about the conduct of public
business, such records may be subject to disclosure under the California Public Records Act
(CPRA). A policy (Attachment 2) was drafted based on the Records Retention Schedule, both
administrative polices, and taking into consideration City of San Jose v. Superior Court.
Pagel of 2
142
The policy does the following:
• Defines City Business, Messages, Transitory Messages, Records Messages, and Personal
Devices.
• Includes a retention period for Transitory Messages and Record Messages based on the
City's adopted Records Retention Schedule.
• Explains how to preserve a Record Message received on a personal device or any personal
account and provides instructions on methods to send Messages, as defined, from a
personal device or account to a City email account.
• Provides guidance and requirements in responding to CPRA requests.
• Re -affirms City Council Norms to refrain from communications during City Council
meetings on any agenda item.
• Sets responsibilities for the City Council and City Clerk, requires City Councilmembers to
acknowledge the policy by signing a declaration either within seven days of approval of the
policy or seven days of taking the oath of office, and recommends adoption of a City Council
resolution every odd -numbered year to reaffirm the City's support for the policy.
Staff recommends the City Council adopt the attached resolution, approving the City Council
Personal Devices, Personal Accounts, and Messages Policy.
STRATEGIC PLAN INITIATIVE:
None.
NOTICING REQUIREMENTS/PUBLIC OUTREACH:
The City Council Agenda was posted.
ATTACHMENTS:
1) Resolution Approving the City Council Personal Devices, Personal Accounts, and Message
Policy
2) City Council Personal Devices, Personal Accounts, and Messages Policy
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